Panasonic KX-TDA15 user manual Making/Answering an Announcement

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1.6 Making/Answering an Announcement

•After you go on-hook, the caller can talk to the person who answers the page.

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Contents Psmpr Software File Version 4.0000 or later Hybrid IP-PBXModel No. KX-TDA15 Wireless System Built-in Simplified Voice Message This Manual Important NoticeImportant Information Safety InstructionsPage TAM For business users in the European Union For Future Reference Table of Contents Utilising the Call Centre 125 Administrative Features 143Control Features 162 Troubleshooting 200Revision History 218 Feature Number Table203 214Section Operation What Kind of Telephone Can Be Used? Feature NumbersBefore Operating the Telephones Before Operating the TelephonesDisplay Using a Navigator Key/Jog Dial/Volume KeyTone Icon Descriptions ExamplesRestrictions Fixed Buttons When You Use a Panasonic Proprietary TelephoneAuto ANS Auto Answer/MUTE Soft ButtonsDND Conf ConferenceCall Forwarding FWD/Do Not Disturb Customised Buttons Navigator Key/Jog Dial/Volume KeyProgrammable Feature PF Buttons FeatureButtons Feature CTI Hands-free Operation How to Follow the StepsHints For quick operationHybrid IP-PBX Connection ExampleTo call an extension Intercom Call Making CallsBasic Calling Calling Another ExtensionOutside Phone no Calling an Outside PartyTo call an operator Operator Call Call Charge Reference Making a Call to a Private Network TIE Line AccessTo select the specified outside line To callEnter account code Using an Account Code Account Code EntryTo call with one touch Account codeCustomising the Buttons Create or edit an Account button To store a phone number Easy DiallingWith a One-touch Button One-touch Dialling Desired Phone no Using Numbers Stored in the PBX System Speed DiallingTo a Preset Number by Going Off-hook Hot Line To dialDial quick dialling Using a Preprogrammed Number Quick DiallingTo set/cancel Quick dialling noAutomatic Redial RedialRedialling the Last Number You Dialled Last Number Redial To answer the callback ringing from an idle extension When the Dialled Line is Busy or There is No AnswerReserving a Busy Line Automatic Callback Busy To set for both extension and outside lineTo answer the callback ringing from an idle outside line To cancel callback ringing Automatic Callback Busy CancelTo answer while hearing a callback ringing To cancel Ccbs CancelSending a Call Waiting Notification Call Waiting Press Message To leave/cancel a message waiting indicationFor a caller To leave a message waiting indication To clear message waiting indications left on your extension To call backTo join an outside call Joining an Existing Call Executive Busy OverrideTo join an intercom call Press Transfer To an Extension Refusing the Call DND OverrideMonitoring Another Extension Call Monitor To monitorOutside line Accessing the Isdn Service Isdn Service AccessTo access To change the method Alternating the Calling Method Alternate Calling-Ring/ VoiceExtension PIN Calling without RestrictionsTo call Walking COS To call with a verification code Verification Code EntryEnter Dial your extension number Calling through DisaTo call an extension Dial DisaTo retry To call an outside partyMaking Calls Extension no From another extensionThrough Disa YourAnswering Calls Receiving CallsRed on Set Answering Hands-free Hands-free Answerback720 Answering a Call Ringing at Another Telephone Call PickupAnswering a Call from Another Telephone Call Pickup While hearing a tone Through an external speakerTo talk to a waiting caller Using the ANSWER/RELEASE ButtonTo answer To transfer a callTo end a conversation Press Transfer or Recall/hookswitchTo request Mcid To transfer During a ConversationTransferring a Call Call Transfer Transferring to an Extension in the PBXPress Transfer Seize outside line Transferring to an Outside Party Using the PBX ServicePress Recall/hookswitch Seize outside line To transfer with one touch One-touch TransferPress ISDN-Hold Dial phone number HookswitchCustomising the Buttons Create or edit an ISDN-Hold button To hold Call Hold Holding a CallHolding Flashing green slowly Your held call Hold Mode Change PT onlyTo retrieve a call Call Hold Retrieve Held line noParking zone no Holding in a System Parking Zone Call ParkTo set Parking zone no. SpecifiedTo retrieve Call Park Retrieve Press Recall Dial the other partys Hookswitch Extension numberTalking to Two Parties Alternately Call Splitting To leave the conversation and then let the two parties talk Press CO, ICD Group or Intercom Answering Call WaitingAnswering Call Waiting in the PBX To hold the current call and then talk to the new partyOr Intercom To hold the second call and then talk to the original partyPress CO , ICD Group Default Press FLASH/RECALL Press Transfer Answering Call Waiting from the Telephone CompanyTo return to the original party, repeat the operation To establish a conference call Multiple Party ConversationAdding Other Parties during a Conversation Conference Or Transfer Press Recall Dial desiredDesired Press Recall/hookswitchTo add four or more parties to a conference To add another party on hold to a conferencePress FLASH/RECALL Leaving a Conference Unattended ConferenceTo leave a conference To complete a conversation Leaving a Conference Leaving Three-party ConferenceTo return while others are talking To leave a conference involving two outside parties Letting a Third Party Join Your Call Privacy ReleasePress ISDN-Hold Dial desired phone Tone Enter Flashing red Mute MutePress SP-PHONE If parts of the conversation cannot be heardTo use the handset during a conversation using the headset Using the Headset Headset OperationTo talk using the headset Customising Your Phone Forwarding Your Calls Call Forwarding FWD Before Leaving Your DeskForwarding Calls Outside Calls Follow Me To set from another extensionEnter required Then outside phone numberICD Group Extension no To set the timer for No Answer and Busy/No AnswerFlashing red slowly DND mode TimeWhen in FWD/DND Setting Mode When in FWD/DND Cycle Switch ModeVirtual PS FWD/DND Settings Using Fixed FWD/DND ButtonTo switch FWD/DND status for outside calls To switch FWD/DND status for intercom callsTo set and clear FWD/DND for outside/intercom calls FWD/DND button To set ringing To cancel ringingYour MSN To cancelWhen you do not answer Call Forwarding No Reply Cfnr Unconditional Call Forwarding Unconditional CFUTo confirm the condition Operation No Using Voice Messaging Built-in Simplified Voice Message SVMTo play back Recording a Normal Greeting MessageTo record To clear Recording a Greeting Message for Each Time Mode Enter Time modeEnter floating extension Redirecting Your Calls to Your Message BoxEnter required number Leaving Voice Messages To clear the voice message that you are listening to Listening to Voice Messages Left by CallersTo listen to voice messages Message in your own message box To leave a voice message directly in the message boxAnother extension Enter desired extension number To play back your greeting message and record a voiceEnter extension PIN To listen to voice messages while your display is lockedTo clear voice messages from the SVM Log Your Extension PINEnter extension PIN for Accessing Your Message Box from an Outside TelephoneDesired phone no Off-hook Dial desired phone Number of a destinationDesired extension no PT/SLT/PS750 Message no Message ExampleBefore Leaving Your Desk To make an outside call while your extension is locked To lockTo unlock Before Leaving Your Desk Paging and then Transferring a Call Making/Answering an AnnouncementPaging Group PagingMaking/Answering an Announcement 721 Answering/Denying a Paging AnnouncementTo allow/deny a paging announcement Paging Deny 760 Setting the Telephone According to Your NeedsSetting the Alarm Timed Reminder Hour/minutePress Transfer several times To stop or answer the ringbackTo confirm Off-hook Enter Refusing Incoming Calls Do Not Disturb DNDRed on FWD mode Flashing red slowly DND mode Do Not Disturb DNDTo switch the FWD/DND status for intercom calls Switching FWD/DND Status Using Fixed FWD/DND ButtonTo switch the FWD/DND status for outside calls To set and clear FWD/DND for outside/intercom calls Whisper Ohca To set/cancel for intercom calls Manual Call WaitingTo set/cancel for outside calls Automatic Call Waiting Call Waiting ToneClip To show/prevent Show Prevent Tone Off-hook Enter 7 Enter 0 to show 733 751 To select and set/cancelTurning on the Background Music BGM 730 Press Transfer or Time Service Day/Night/Lunch/Break Checking the Time Service StatusGreen on Lunch mode Flashing green Break mode Flashing red Holiday modeDPT Some wired telephones are prohibited from using this feature Off Features Default SettingDisable No call Disable No toneICD Group Utilising the Call CentreTo set Log-in/Log-out 735 To enter/leave Not Ready modePress Log-in/Log-out Press Log-in/Log-out of a specified groupFlashing red Wrap-up mode Call Log History Monitoring the Status of Waiting CallsQueuing Monitor 739 Enter ICD Group To clear Call Log HistoryTo change the Log-in /Log-out mode To forward the waiting call Forwarding a Waiting Call Manual Queue RedirectionDoorphone Call Using User-supplied EquipmentIf a Doorphone/Door Opener is Connected From any extension while talking to the doorphone Opening a Door Door OpenFrom a specified extension Enter relay number To switch on the relayIf an External Relay is Connected Relay noTo answer a sensor call If an External Sensor is ConnectedPress FLASH/RECALL or EFA Accessing External Services External Feature Access EFAIf a Host PBX is Connected To forward your calls to your mailbox If a Voice Processing System is ConnectedCall Forwarding to Voice Mail Voice Mail Integration Transfer Extension number To transfer a call to a mailboxTo listen to messages Press Voice MailTo set Live Call Screening To cancel Live Call ScreeningScreening Calls Live Call Screening LCS Before operatingFlashing green slowly Monitoring Operation FlowchartTo record into another mailbox Two-way Transfer Recording a ConversationTo record into your mailbox Two-way Record Customising Your Phone Red on Check-in Administrative FeaturesCheck-in To checkPress Check-out Check-outTo check out 24 H* hour/minute 12 H * hour/minuteDisplay shows Timed Reminder Tone Information 761 0300 727 After Moving to a New Location in the OfficeTo confirm the log information with the Call Log button Using a Display Proprietary TelephoneUsing the Call Log Calling with the Incoming Call LogPress Call Log , or Up or Down To clear the log informationTo store the callers information in personal speed dialling Press Call Log , or Up or Down Press TransferUntil desired number Calling with the Outgoing Call LogTo call with the Redial button When the desired party is displayed Desired directory Until desired Using the DirectoriesCalling with the Directory To select and callTo store a Personal Speed Dialling Directory item Storing Names and NumbersEntering Characters Standard modeOption mode Option mode for CE model Option mode for GR model Features Refer to Accessing System Features System Feature AccessTo access Feature Access menu and select the feature Using a Display Proprietary Telephone Section Manager Operation To lock/unlock other extensions Remote Extension Dial Lock Control FeaturesChanging the Settings of Other Extensions Extension ControlPress Time Service Time Service Mode ControlTo change the time mode Day/Night/Lunch/Break To select the time service switching mode Automatic/ManualRed on Manual Customising Your Phone Call Barring Restriction Level Control Dial Tone TransferPress Toll Restriction To select and start/stop the background music Turning on the External Background Music BGMEnter OGM floating Recording Outgoing Messages OGMOGM floating To clear the message To record from an external BGM MOH portDial another PBX extension Releasing Network Direct Station Selection Ndss MonitorAnother PBX Extension no Control Features Section Customising Your Phone & System 799 Customising Your Phone Personal ProgrammingCustomising Your Phone Personal Programming Extension PIN Stored Extension PINLittle Dark Settings on the Programming ModeSetting Features Programming Selection & Parameter InputCLIP/COLP An outside callRinging Tone Call When multiple calls arriveIntercom Longest ringing lineNo call OFF No-DisableNo-Stop recording No OFFYes-On No-AllowNo-Headset off CO buttons can be modified Max digits + To unlockMax digits + No-Normal Any FlexiblePress Program or Pause To store the names and numbers in personal speed diallingORname Press Left or Right To edit the names and numbers of personal speed diallingEnter personal speed Clearing Features Or Pause Or Store Or Pause DSS or PF Programming input . or Store Customising the ButtonsProgrammable Buttons Programming Input DSS PF CTI Enter tone type To exit at any time, lift the handsetTone type no To continueTo clear the button Programming Information Manager ProgrammingOr Pause Input Or Pause Password ProgrammingManager Programming Changing Call Charges and Extension ControlManager Programming Programming is shown below. Programme number System PasswordCustomising Your System System Programming ListSecret Fixed Buttons Function T7600/IP-PT T7200/T7400/T7500To exit the programming mode at any time, lift the handset Procedure24-hour Format System ProgrammingDate & Time 12-hour FormatEnter phone Press ENTER. Press END Speed dialling Number System Speed Dialling NumberTo confirm your entry after storing data Phone noName System Speed Dialling NameExtension Number Extension no Name Extension NameSection Appendix Troubleshooting TroubleshootingTroubleshooting Dialling Cannot remember the feature numbersToll restriction is activated An account code is requiredDo not want to display a number which Forgot the passwordOther party has set Data Line Security Background music started suddenlyFeature Number Table Feature Number Table204 Feature Number Table Feature Number Table + # Ohca Colr 210 OGM + extension PIN + # + same extension PIN + # Feature While dialling or talking Feature While busy, DND or call tone is heard DefaultWhile on-hook What is This Tone?What is This Tone? When going off-hookBusy Tone When you make callsWhile off-hook When talking to an outside partyWhen setting the features or programming Establishing or leaving a conference Psmpr Software File Version New ContentsChanged Contents Revision HistoryPsmpr Software File Version Psmpr Software File Version Index Index 174 CTI Button 216 163 62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
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