Panasonic KX-TDA15 user manual Operation Flowchart, Flashing green slowly Monitoring

Page 140

1.9 Using User-supplied Equipment

Operation Flowchart

The operations in the shaded areas can be done hands-free.

PT/PS
Hands-free Mode					Private Mode
						(Alarm Tone)
		Monitoring (Hands-free)					Monitoring (Handset)
Monitoring		SP-PHONE	OR	MONITOR	OR
No operation		SP-PHONE		MONITOR		(Live Call
						(Live Call
						Screening)
		Press SP-PHONE, MONITOR or Live Call					Off-hook.
		Screening.
Stop	Answering
monitoring	Answering
SP-PHONE	(Live Call
	(Live Call
	Screening)	Stop		Answering			Stop	Answering
OR	Press Live Call	Stop		Answering			Stop	Answering
	Press Live Call	monitoring		the call		monitoring		the call
MONITOR	Screening.
MONITOR
	OR
Press		SP-PHONE OR	MONITOR					(Live Call
SP-PHONE		SP-PHONE OR	MONITOR					(Live Call
SP-PHONE								Screening)
or MONITOR.								Screening)
or MONITOR.		Press SP-PHONE or						Press
	Off-hook.	Press SP-PHONE or		Off-hook.			On-hook.	Live Call
	Off-hook.	MONITOR.		Off-hook.			On-hook.	Screening.
		MONITOR.						Screening.

• The Live Call Screening (LCS) button light shows the feature status as follows:

Off: LCS is off.

Flashing green rapidly: Alerting in the Private mode.

Flashing green slowly: Monitoring.

Red on: LCS is on.

•The manager extension can clear an extension PIN.

•This feature is available for a single line telephone if it is connected to a proprietary telephone in parallel. (Private mode only)

To answer the call while monitoring, press Recall/hookswitch.

•Only the handset monitoring in the Private mode is available for PS users.

Customising Your Phone

•3.1.2 Settings on the Programming Mode—Live Call Screening Mode Set

Select the mode, either monitoring the message through the speaker automatically or receiving, while the caller leaves a message.

•3.1.3 Customising the Buttons

Create or edit a Live Call Screening (LCS) button.

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User Manual

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Contents Psmpr Software File Version 4.0000 or later Hybrid IP-PBXModel No. KX-TDA15 Wireless System Built-in Simplified Voice Message Important Notice This ManualSafety Instructions Important InformationPage TAM For business users in the European Union For Future Reference Table of Contents Administrative Features 143 Control Features 162Troubleshooting 200 Utilising the Call Centre 125Feature Number Table 203214 Revision History 218Section Operation Feature Numbers Before Operating the TelephonesBefore Operating the Telephones What Kind of Telephone Can Be Used?Display Using a Navigator Key/Jog Dial/Volume KeyTone Icon Descriptions ExamplesRestrictions When You Use a Panasonic Proprietary Telephone Fixed ButtonsSoft Buttons Auto ANS Auto Answer/MUTEDND Conf ConferenceCall Forwarding FWD/Do Not Disturb Navigator Key/Jog Dial/Volume Key Programmable Feature PFButtons Feature Customised ButtonsButtons Feature CTI How to Follow the Steps HintsFor quick operation Hands-free OperationConnection Example Hybrid IP-PBXMaking Calls Basic CallingCalling Another Extension To call an extension Intercom CallOutside Phone no Calling an Outside PartyTo call an operator Operator Call Making a Call to a Private Network TIE Line Access To select the specified outside lineTo call Call Charge ReferenceUsing an Account Code Account Code Entry To call with one touchAccount code Enter account codeCustomising the Buttons Create or edit an Account button To store a phone number Easy DiallingWith a One-touch Button One-touch Dialling Using Numbers Stored in the PBX System Speed Dialling To a Preset Number by Going Off-hook Hot LineTo dial Desired Phone noUsing a Preprogrammed Number Quick Dialling To set/cancelQuick dialling no Dial quick diallingAutomatic Redial RedialRedialling the Last Number You Dialled Last Number Redial When the Dialled Line is Busy or There is No Answer Reserving a Busy Line Automatic Callback BusyTo set for both extension and outside line To answer the callback ringing from an idle extensionTo cancel callback ringing Automatic Callback Busy Cancel To answer the callback ringing from an idle outside lineTo answer while hearing a callback ringing To cancel Ccbs CancelSending a Call Waiting Notification Call Waiting Press Message To leave/cancel a message waiting indicationFor a caller To leave a message waiting indication To call back To clear message waiting indications left on your extensionTo join an outside call Joining an Existing Call Executive Busy OverrideTo join an intercom call To an Extension Refusing the Call DND Override Monitoring Another Extension Call MonitorTo monitor Press TransferOutside line Accessing the Isdn Service Isdn Service AccessTo access Alternating the Calling Method Alternate Calling-Ring/ Voice To change the methodCalling without Restrictions To call Walking COSTo call with a verification code Verification Code Entry Extension PINCalling through Disa To call an extensionDial Disa Enter Dial your extension numberTo call an outside party To retryMaking Calls From another extension Through DisaYour Extension noReceiving Calls Answering CallsAnswering Hands-free Hands-free Answerback Red on Set720 Answering a Call Ringing at Another Telephone Call PickupAnswering a Call from Another Telephone Call Pickup Through an external speaker While hearing a toneUsing the ANSWER/RELEASE Button To answerTo transfer a call To talk to a waiting callerTo end a conversation Press Transfer or Recall/hookswitchTo request Mcid During a Conversation Transferring a Call Call TransferTransferring to an Extension in the PBX To transferTransferring to an Outside Party Using the PBX Service Press Recall/hookswitch Seize outside lineTo transfer with one touch One-touch Transfer Press Transfer Seize outside lineHookswitch Press ISDN-Hold Dial phone numberCustomising the Buttons Create or edit an ISDN-Hold button To hold Call Hold Holding a CallHolding Hold Mode Change PT only To retrieve a call Call Hold RetrieveHeld line no Flashing green slowly Your held callHolding in a System Parking Zone Call Park To setParking zone no. Specified Parking zone noTo retrieve Call Park Retrieve Press Recall Dial the other partys Hookswitch Extension numberTalking to Two Parties Alternately Call Splitting To leave the conversation and then let the two parties talk Answering Call Waiting Answering Call Waiting in the PBXTo hold the current call and then talk to the new party Press CO, ICD Group or IntercomOr Intercom To hold the second call and then talk to the original partyPress CO , ICD Group Default Press FLASH/RECALL Press Transfer Answering Call Waiting from the Telephone CompanyTo return to the original party, repeat the operation To establish a conference call Multiple Party ConversationAdding Other Parties during a Conversation Conference Press Recall Dial desired Or TransferPress Recall/hookswitch To add four or more parties to a conferenceTo add another party on hold to a conference DesiredPress FLASH/RECALL Leaving a Conference Unattended ConferenceTo leave a conference To complete a conversation Leaving a Conference Leaving Three-party ConferenceTo return while others are talking Letting a Third Party Join Your Call Privacy Release To leave a conference involving two outside partiesPress ISDN-Hold Dial desired phone Tone Enter Mute Flashing red MuteIf parts of the conversation cannot be heard Press SP-PHONETo use the handset during a conversation using the headset Using the Headset Headset OperationTo talk using the headset Customising Your Phone Forwarding Your Calls Call Forwarding FWD Before Leaving Your DeskForwarding Calls To set from another extension Enter requiredThen outside phone number Outside Calls Follow MeTo set the timer for No Answer and Busy/No Answer Flashing red slowly DND modeTime ICD Group Extension noWhen in FWD/DND Cycle Switch Mode When in FWD/DND Setting ModeFWD/DND Settings Using Fixed FWD/DND Button To switch FWD/DND status for outside callsTo switch FWD/DND status for intercom calls Virtual PSTo set and clear FWD/DND for outside/intercom calls To cancel ringing FWD/DND button To set ringingTo cancel When you do not answer Call Forwarding No Reply CfnrUnconditional Call Forwarding Unconditional CFU Your MSNTo confirm the condition Using Voice Messaging Built-in Simplified Voice Message SVM Operation NoTo play back Recording a Normal Greeting MessageTo record To clear Recording a Greeting Message for Each Time Mode Time mode EnterEnter floating extension Redirecting Your Calls to Your Message BoxEnter required number Leaving Voice Messages To clear the voice message that you are listening to Listening to Voice Messages Left by CallersTo listen to voice messages To leave a voice message directly in the message box Another extension Enter desired extension numberTo play back your greeting message and record a voice Message in your own message boxTo listen to voice messages while your display is locked To clear voice messages from the SVM LogYour Extension PIN Enter extension PINAccessing Your Message Box from an Outside Telephone Desired phone noOff-hook Dial desired phone Number of a destination Enter extension PIN forPT/SLT/PS Desired extension noMessage no Message Example 750Before Leaving Your Desk To make an outside call while your extension is locked To lockTo unlock Before Leaving Your Desk Making/Answering an Announcement PagingGroup Paging Paging and then Transferring a CallMaking/Answering an Announcement 721 Answering/Denying a Paging AnnouncementTo allow/deny a paging announcement Paging Deny Setting the Telephone According to Your Needs Setting the Alarm Timed ReminderHour/minute 760Press Transfer several times To stop or answer the ringbackTo confirm Refusing Incoming Calls Do Not Disturb DND Red on FWD mode Flashing red slowly DND modeDo Not Disturb DND Off-hook EnterTo switch the FWD/DND status for intercom calls Switching FWD/DND Status Using Fixed FWD/DND ButtonTo switch the FWD/DND status for outside calls To set and clear FWD/DND for outside/intercom calls To set/cancel for intercom calls Manual Call Waiting To set/cancel for outside calls Automatic Call WaitingCall Waiting Tone Whisper OhcaClip To show/prevent Show Prevent Tone Off-hook Enter 7 Enter 0 to show 733 751 To select and set/cancelTurning on the Background Music BGM 730 Checking the Time Service Status Green on Lunch mode Flashing green Break modeFlashing red Holiday mode Press Transfer or Time Service Day/Night/Lunch/BreakDPT Some wired telephones are prohibited from using this feature Features Default Setting Disable No callDisable No tone OffICD Group Utilising the Call CentreTo set Log-in/Log-out To enter/leave Not Ready mode Press Log-in/Log-outPress Log-in/Log-out of a specified group 735Flashing red Wrap-up mode Call Log History Monitoring the Status of Waiting CallsQueuing Monitor To clear Call Log History 739 Enter ICD GroupTo change the Log-in /Log-out mode Forwarding a Waiting Call Manual Queue Redirection To forward the waiting callDoorphone Call Using User-supplied EquipmentIf a Doorphone/Door Opener is Connected From any extension while talking to the doorphone Opening a Door Door OpenFrom a specified extension To switch on the relay If an External Relay is ConnectedRelay no Enter relay numberIf an External Sensor is Connected To answer a sensor callPress FLASH/RECALL or EFA Accessing External Services External Feature Access EFAIf a Host PBX is Connected To forward your calls to your mailbox If a Voice Processing System is ConnectedCall Forwarding to Voice Mail Voice Mail Integration To transfer a call to a mailbox To listen to messagesPress Voice Mail Transfer Extension numberTo cancel Live Call Screening Screening Calls Live Call Screening LCSBefore operating To set Live Call ScreeningOperation Flowchart Flashing green slowly MonitoringTo record into another mailbox Two-way Transfer Recording a ConversationTo record into your mailbox Two-way Record Customising Your Phone Administrative Features Check-inTo check Red on Check-inPress Check-out Check-outTo check out 12 H * hour/minute 24 H* hour/minuteDisplay shows Timed Reminder Tone Information 761 0300 After Moving to a New Location in the Office 727Using a Display Proprietary Telephone Using the Call LogCalling with the Incoming Call Log To confirm the log information with the Call Log buttonTo clear the log information To store the callers information in personal speed diallingPress Call Log , or Up or Down Press Transfer Press Call Log , or Up or DownUntil desired number Calling with the Outgoing Call LogTo call with the Redial button When the desired party is displayed Using the Directories Calling with the DirectoryTo select and call Desired directory Until desiredStoring Names and Numbers To store a Personal Speed Dialling Directory itemStandard mode Entering CharactersOption mode Option mode for CE model Option mode for GR model Features Refer to Accessing System Features System Feature AccessTo access Feature Access menu and select the feature Using a Display Proprietary Telephone Section Manager Operation Control Features Changing the Settings of Other ExtensionsExtension Control To lock/unlock other extensions Remote Extension Dial LockTime Service Mode Control To change the time mode Day/Night/Lunch/BreakTo select the time service switching mode Automatic/Manual Press Time ServiceRed on Manual Customising Your Phone Call Barring Restriction Level Control Dial Tone TransferPress Toll Restriction Turning on the External Background Music BGM To select and start/stop the background musicEnter OGM floating Recording Outgoing Messages OGMOGM floating To record from an external BGM MOH port To clear the messageDial another PBX extension Releasing Network Direct Station Selection Ndss MonitorAnother PBX Extension no Control Features Section Customising Your Phone & System 799 Customising Your Phone Personal ProgrammingCustomising Your Phone Personal Programming Stored Extension PIN Extension PINSettings on the Programming Mode Setting FeaturesProgramming Selection & Parameter Input Little DarkAn outside call CLIP/COLPWhen multiple calls arrive IntercomLongest ringing line Ringing Tone CallNo-Disable No-Stop recordingNo OFF No call OFFYes-On No-AllowNo-Headset off Max digits + To unlock Max digits +No-Normal Any Flexible CO buttons can be modifiedPress Program or Pause To store the names and numbers in personal speed diallingORname Press Left or Right To edit the names and numbers of personal speed diallingEnter personal speed Clearing Features Or Pause Or Store Or Pause DSS or PF Programming input . or Store Customising the ButtonsProgrammable Buttons Programming Input DSS PF CTI To exit at any time, lift the handset Tone type noTo continue Enter tone typeTo clear the button Manager Programming Programming InformationOr Pause Password Programming Manager ProgrammingChanging Call Charges and Extension Control Or Pause InputManager Programming System Password Customising Your System System ProgrammingList Programming is shown below. Programme numberFixed Buttons Function T7600/IP-PT T7200/T7400/T7500 SecretProcedure To exit the programming mode at any time, lift the handsetSystem Programming Date & Time12-hour Format 24-hour FormatSystem Speed Dialling Number To confirm your entry after storing dataPhone no Enter phone Press ENTER. Press END Speed dialling NumberName System Speed Dialling NameExtension Number Extension Name Extension no NameSection Appendix Troubleshooting TroubleshootingTroubleshooting Cannot remember the feature numbers Toll restriction is activatedAn account code is required DiallingForgot the password Other party has set Data Line SecurityBackground music started suddenly Do not want to display a number whichFeature Number Table Feature Number Table204 Feature Number Table Feature Number Table + # Ohca Colr 210 OGM + extension PIN + # + same extension PIN + # Feature While busy, DND or call tone is heard Default Feature While dialling or talkingWhat is This Tone? What is This Tone?When going off-hook While on-hookWhen you make calls Busy ToneWhile off-hook When talking to an outside partyWhen setting the features or programming Establishing or leaving a conference New Contents Changed ContentsRevision History Psmpr Software File VersionPsmpr Software File Version Psmpr Software File Version Index Index 174 CTI Button 216 163 62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan

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