Panasonic KX-TDA15 Using the ANSWER/RELEASE Button, To answer, To transfer a call, Press Release

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1.3 Receiving Calls

1.3.5Using the ANSWER/RELEASE Button

The ANSWER and RELEASE buttons are convenient for operators using headsets. With the ANSWER button, you can answer all incoming calls.

With the RELEASE button, you can disconnect the line during or after a conversation, or complete transferring a call.

To answer

PT

ANSWER

Press ANSWER.

Talk.

To transfer a call

PT

During a conversation

	(DSS)	RELEASE
TRANSFER	OR	The called
	desired	party answers.
	desired
	phone no.
Press TRANSFER.	Press DSS or dial desired	Press RELEASE.
	phone number.
	Seize outside line before
	dialling outside phone number.

To talk to a waiting caller

PT

While hearing a call waiting tone

ANSWER

Press ANSWER.

Talk.

52

User Manual

Image 52

Contents Model No. KX-TDA15 Hybrid IP-PBXPsmpr Software File Version 4.0000 or later Wireless System Built-in Simplified Voice Message Important Notice This ManualSafety Instructions Important InformationPage TAM For business users in the European Union For Future Reference Table of Contents Administrative Features 143 Control Features 162Troubleshooting 200 Utilising the Call Centre 125Feature Number Table 203214 Revision History 218Section Operation Feature Numbers Before Operating the TelephonesBefore Operating the Telephones What Kind of Telephone Can Be Used?Tone Using a Navigator Key/Jog Dial/Volume KeyDisplay Restrictions ExamplesIcon Descriptions When You Use a Panasonic Proprietary Telephone Fixed ButtonsSoft Buttons Auto ANS Auto Answer/MUTECall Forwarding FWD/Do Not Disturb Conf ConferenceDND Navigator Key/Jog Dial/Volume Key Programmable Feature PFButtons Feature Customised ButtonsButtons Feature CTI How to Follow the Steps HintsFor quick operation Hands-free OperationConnection Example Hybrid IP-PBXMaking Calls Basic CallingCalling Another Extension To call an extension Intercom CallTo call an operator Operator Call Calling an Outside PartyOutside Phone no Making a Call to a Private Network TIE Line Access To select the specified outside lineTo call Call Charge ReferenceUsing an Account Code Account Code Entry To call with one touchAccount code Enter account codeCustomising the Buttons Create or edit an Account button With a One-touch Button One-touch Dialling Easy DiallingTo store a phone number Using Numbers Stored in the PBX System Speed Dialling To a Preset Number by Going Off-hook Hot LineTo dial Desired Phone noUsing a Preprogrammed Number Quick Dialling To set/cancelQuick dialling no Dial quick diallingRedialling the Last Number You Dialled Last Number Redial RedialAutomatic Redial When the Dialled Line is Busy or There is No Answer Reserving a Busy Line Automatic Callback BusyTo set for both extension and outside line To answer the callback ringing from an idle extensionTo cancel callback ringing Automatic Callback Busy Cancel To answer the callback ringing from an idle outside lineSending a Call Waiting Notification Call Waiting To cancel Ccbs CancelTo answer while hearing a callback ringing For a caller To leave a message waiting indication To leave/cancel a message waiting indicationPress Message To call back To clear message waiting indications left on your extensionTo join an intercom call Joining an Existing Call Executive Busy OverrideTo join an outside call To an Extension Refusing the Call DND Override Monitoring Another Extension Call MonitorTo monitor Press TransferTo access Accessing the Isdn Service Isdn Service AccessOutside line Alternating the Calling Method Alternate Calling-Ring/ Voice To change the methodCalling without Restrictions To call Walking COSTo call with a verification code Verification Code Entry Extension PINCalling through Disa To call an extensionDial Disa Enter Dial your extension numberTo call an outside party To retryMaking Calls From another extension Through DisaYour Extension noReceiving Calls Answering CallsAnswering Hands-free Hands-free Answerback Red on SetAnswering a Call from Another Telephone Call Pickup Answering a Call Ringing at Another Telephone Call Pickup720 Through an external speaker While hearing a toneUsing the ANSWER/RELEASE Button To answerTo transfer a call To talk to a waiting callerTo end a conversation To request Mcid Recall/hookswitchPress Transfer or During a Conversation Transferring a Call Call TransferTransferring to an Extension in the PBX To transferTransferring to an Outside Party Using the PBX Service Press Recall/hookswitch Seize outside lineTo transfer with one touch One-touch Transfer Press Transfer Seize outside lineHookswitch Press ISDN-Hold Dial phone numberCustomising the Buttons Create or edit an ISDN-Hold button Holding Holding a CallTo hold Call Hold Hold Mode Change PT only To retrieve a call Call Hold RetrieveHeld line no Flashing green slowly Your held callHolding in a System Parking Zone Call Park To setParking zone no. Specified Parking zone noTo retrieve Call Park Retrieve Talking to Two Parties Alternately Call Splitting Hookswitch Extension numberPress Recall Dial the other partys To leave the conversation and then let the two parties talk Answering Call Waiting Answering Call Waiting in the PBXTo hold the current call and then talk to the new party Press CO, ICD Group or IntercomPress CO , ICD Group To hold the second call and then talk to the original partyOr Intercom Default To return to the original party, repeat the operation Answering Call Waiting from the Telephone CompanyPress FLASH/RECALL Press Transfer Adding Other Parties during a Conversation Conference Multiple Party ConversationTo establish a conference call Press Recall Dial desired Or TransferPress Recall/hookswitch To add four or more parties to a conferenceTo add another party on hold to a conference DesiredTo leave a conference Leaving a Conference Unattended ConferencePress FLASH/RECALL To return while others are talking Leaving a Conference Leaving Three-party ConferenceTo complete a conversation Letting a Third Party Join Your Call Privacy Release To leave a conference involving two outside partiesPress ISDN-Hold Dial desired phone Tone Enter Mute Flashing red MuteIf parts of the conversation cannot be heard Press SP-PHONETo talk using the headset Using the Headset Headset OperationTo use the handset during a conversation using the headset Customising Your Phone Forwarding Calls Before Leaving Your DeskForwarding Your Calls Call Forwarding FWD To set from another extension Enter requiredThen outside phone number Outside Calls Follow MeTo set the timer for No Answer and Busy/No Answer Flashing red slowly DND modeTime ICD Group Extension noWhen in FWD/DND Cycle Switch Mode When in FWD/DND Setting ModeFWD/DND Settings Using Fixed FWD/DND Button To switch FWD/DND status for outside callsTo switch FWD/DND status for intercom calls Virtual PSTo set and clear FWD/DND for outside/intercom calls To cancel ringing FWD/DND button To set ringingTo cancel When you do not answer Call Forwarding No Reply CfnrUnconditional Call Forwarding Unconditional CFU Your MSNTo confirm the condition Using Voice Messaging Built-in Simplified Voice Message SVM Operation NoTo record Recording a Normal Greeting MessageTo play back To clear Recording a Greeting Message for Each Time Mode Time mode EnterEnter required number Redirecting Your Calls to Your Message BoxEnter floating extension Leaving Voice Messages To listen to voice messages Listening to Voice Messages Left by CallersTo clear the voice message that you are listening to To leave a voice message directly in the message box Another extension Enter desired extension numberTo play back your greeting message and record a voice Message in your own message boxTo listen to voice messages while your display is locked To clear voice messages from the SVM LogYour Extension PIN Enter extension PINAccessing Your Message Box from an Outside Telephone Desired phone noOff-hook Dial desired phone Number of a destination Enter extension PIN forPT/SLT/PS Desired extension noMessage no Message Example 750Before Leaving Your Desk To unlock To lockTo make an outside call while your extension is locked Before Leaving Your Desk Making/Answering an Announcement PagingGroup Paging Paging and then Transferring a CallMaking/Answering an Announcement To allow/deny a paging announcement Paging Deny Answering/Denying a Paging Announcement721 Setting the Telephone According to Your Needs Setting the Alarm Timed ReminderHour/minute 760To confirm To stop or answer the ringbackPress Transfer several times Refusing Incoming Calls Do Not Disturb DND Red on FWD mode Flashing red slowly DND modeDo Not Disturb DND Off-hook EnterTo switch the FWD/DND status for outside calls Switching FWD/DND Status Using Fixed FWD/DND ButtonTo switch the FWD/DND status for intercom calls To set and clear FWD/DND for outside/intercom calls To set/cancel for intercom calls Manual Call Waiting To set/cancel for outside calls Automatic Call WaitingCall Waiting Tone Whisper OhcaClip To show/prevent Show Prevent Tone Off-hook Enter 7 Enter 0 to show 733 Turning on the Background Music BGM To select and set/cancel751 730 Checking the Time Service Status Green on Lunch mode Flashing green Break modeFlashing red Holiday mode Press Transfer or Time Service Day/Night/Lunch/BreakDPT Some wired telephones are prohibited from using this feature Features Default Setting Disable No callDisable No tone OffTo set Log-in/Log-out Utilising the Call CentreICD Group To enter/leave Not Ready mode Press Log-in/Log-outPress Log-in/Log-out of a specified group 735Flashing red Wrap-up mode Queuing Monitor Monitoring the Status of Waiting CallsCall Log History To clear Call Log History 739 Enter ICD GroupTo change the Log-in /Log-out mode Forwarding a Waiting Call Manual Queue Redirection To forward the waiting callIf a Doorphone/Door Opener is Connected Using User-supplied EquipmentDoorphone Call From a specified extension Opening a Door Door OpenFrom any extension while talking to the doorphone To switch on the relay If an External Relay is ConnectedRelay no Enter relay numberIf an External Sensor is Connected To answer a sensor callIf a Host PBX is Connected Accessing External Services External Feature Access EFAPress FLASH/RECALL or EFA Call Forwarding to Voice Mail Voice Mail Integration If a Voice Processing System is ConnectedTo forward your calls to your mailbox To transfer a call to a mailbox To listen to messagesPress Voice Mail Transfer Extension numberTo cancel Live Call Screening Screening Calls Live Call Screening LCSBefore operating To set Live Call ScreeningOperation Flowchart Flashing green slowly MonitoringTo record into your mailbox Two-way Record Recording a ConversationTo record into another mailbox Two-way Transfer Customising Your Phone Administrative Features Check-inTo check Red on Check-inTo check out Check-outPress Check-out 12 H * hour/minute 24 H* hour/minuteDisplay shows Timed Reminder Tone Information 761 0300 After Moving to a New Location in the Office 727Using a Display Proprietary Telephone Using the Call LogCalling with the Incoming Call Log To confirm the log information with the Call Log buttonTo clear the log information To store the callers information in personal speed diallingPress Call Log , or Up or Down Press Transfer Press Call Log , or Up or DownTo call with the Redial button Calling with the Outgoing Call LogUntil desired number When the desired party is displayed Using the Directories Calling with the DirectoryTo select and call Desired directory Until desiredStoring Names and Numbers To store a Personal Speed Dialling Directory itemStandard mode Entering CharactersOption mode Option mode for CE model Option mode for GR model To access Feature Access menu and select the feature Accessing System Features System Feature AccessFeatures Refer to Using a Display Proprietary Telephone Section Manager Operation Control Features Changing the Settings of Other ExtensionsExtension Control To lock/unlock other extensions Remote Extension Dial LockTime Service Mode Control To change the time mode Day/Night/Lunch/BreakTo select the time service switching mode Automatic/Manual Press Time ServiceRed on Manual Customising Your Phone Press Toll Restriction Restriction Level Control Dial Tone TransferCall Barring Turning on the External Background Music BGM To select and start/stop the background musicOGM floating Recording Outgoing Messages OGMEnter OGM floating To record from an external BGM MOH port To clear the messageAnother PBX Extension no Releasing Network Direct Station Selection Ndss MonitorDial another PBX extension Control Features Section Customising Your Phone & System Customising Your Phone Personal Programming Customising Your Phone Personal Programming799 Stored Extension PIN Extension PINSettings on the Programming Mode Setting FeaturesProgramming Selection & Parameter Input Little DarkAn outside call CLIP/COLPWhen multiple calls arrive IntercomLongest ringing line Ringing Tone CallNo-Disable No-Stop recordingNo OFF No call OFFNo-Headset off No-AllowYes-On Max digits + To unlock Max digits +No-Normal Any Flexible CO buttons can be modifiedORname To store the names and numbers in personal speed diallingPress Program or Pause Enter personal speed To edit the names and numbers of personal speed diallingPress Left or Right Clearing Features Or Pause Or Store Programmable Buttons Programming Input Customising the ButtonsOr Pause DSS or PF Programming input . or Store DSS PF CTI To exit at any time, lift the handset Tone type noTo continue Enter tone typeTo clear the button Manager Programming Programming InformationOr Pause Password Programming Manager ProgrammingChanging Call Charges and Extension Control Or Pause InputManager Programming System Password Customising Your System System ProgrammingList Programming is shown below. Programme numberFixed Buttons Function T7600/IP-PT T7200/T7400/T7500 SecretProcedure To exit the programming mode at any time, lift the handsetSystem Programming Date & Time12-hour Format 24-hour FormatSystem Speed Dialling Number To confirm your entry after storing dataPhone no Enter phone Press ENTER. Press END Speed dialling NumberExtension Number System Speed Dialling NameName Extension Name Extension no NameSection Appendix Troubleshooting TroubleshootingTroubleshooting Cannot remember the feature numbers Toll restriction is activatedAn account code is required DiallingForgot the password Other party has set Data Line SecurityBackground music started suddenly Do not want to display a number whichFeature Number Table Feature Number Table204 Feature Number Table Feature Number Table + # Ohca Colr 210 OGM + extension PIN + # + same extension PIN + # Feature While busy, DND or call tone is heard Default Feature While dialling or talkingWhat is This Tone? What is This Tone?When going off-hook While on-hookWhen you make calls Busy ToneWhen setting the features or programming When talking to an outside partyWhile off-hook Establishing or leaving a conference New Contents Changed ContentsRevision History Psmpr Software File VersionPsmpr Software File Version Psmpr Software File Version Index Index 174 CTI Button 216 163 62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan

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