Panasonic KX-TDA15 To retrieve a call Call Hold Retrieve, Held line no, Hold Mode Change PT only

Page 60

1.4 During a Conversation

To retrieve a call (Call Hold Retrieve)

PT/SLT/PS

At the holding extension (Call Hold Retrieve)

 

 

(CO)

 

 

 

 

OR

 

 

 

 

INTERCOM

 

 

 

 

OR

 

 

 

5

0

A confirmation

 

 

tone is heard.

 

Off-hook.

Press flashing CO or INTERCOM,

Talk.

 

or enter

50.

 

 

To retrieve an outside call from another extension—only Regular Hold (Call Hold Retrieve–Specified with a held line number)

(CO)

 

 

 

OR

 

 

 

5

3

held line no.

A confirmation

 

 

tone is heard.

 

Off-hook.

Press CO, or enter

53 and then held line number (3 digits).

Talk.

To retrieve an intercom call or outside call from another extension—only Regular Hold (Call Hold Retrieve–Specified with a holding extension number)

 

5

1

(DSS)

 

 

OR

 

 

 

 

 

 

 

 

holding

C.Tone

 

 

 

extension no.

 

Off-hook.

Enter 51.

 

Press DSS or dial

Talk.

 

 

 

holding extension

 

 

 

 

number.

 

• The CO or INTERCOM button light shows the current status as follows:

– Regular Hold mode

Flashing green slowly: Your held call

Flashing red: Another extension's held call

Exclusive Call Hold mode

Flashing green moderately: Your held call

Red on: Another extension's held call

If a call is not retrieved within a specified time, you will hear an alarm as a reminder (Hold Recall).

If an outside call is not answered within a specified time, it is automatically disconnected.

Hold Mode Change (PT only)

After pressing the HOLD button, if you press the HOLD button again, the status switches from the Regular Hold mode to the Exclusive Call Hold mode or from the Exclusive Call Hold mode to the Regular Hold mode.

60

User Manual

Image 60
Contents Hybrid IP-PBX Model No. KX-TDA15Psmpr Software File Version 4.0000 or later Wireless System Built-in Simplified Voice Message Important Notice This ManualSafety Instructions Important InformationPage TAM For business users in the European Union For Future Reference Table of Contents Administrative Features 143 Control Features 162Troubleshooting 200 Utilising the Call Centre 125Feature Number Table 203214 Revision History 218Section Operation Feature Numbers Before Operating the TelephonesBefore Operating the Telephones What Kind of Telephone Can Be Used?Using a Navigator Key/Jog Dial/Volume Key ToneDisplay Examples RestrictionsIcon Descriptions When You Use a Panasonic Proprietary Telephone Fixed ButtonsSoft Buttons Auto ANS Auto Answer/MUTEConf Conference Call Forwarding FWD/Do Not DisturbDND Navigator Key/Jog Dial/Volume Key Programmable Feature PFButtons Feature Customised ButtonsButtons Feature CTI How to Follow the Steps HintsFor quick operation Hands-free OperationConnection Example Hybrid IP-PBXMaking Calls Basic CallingCalling Another Extension To call an extension Intercom CallCalling an Outside Party To call an operator Operator CallOutside Phone no Making a Call to a Private Network TIE Line Access To select the specified outside lineTo call Call Charge ReferenceUsing an Account Code Account Code Entry To call with one touchAccount code Enter account codeCustomising the Buttons Create or edit an Account button Easy Dialling With a One-touch Button One-touch DiallingTo store a phone number Using Numbers Stored in the PBX System Speed Dialling To a Preset Number by Going Off-hook Hot LineTo dial Desired Phone noUsing a Preprogrammed Number Quick Dialling To set/cancelQuick dialling no Dial quick diallingRedial Redialling the Last Number You Dialled Last Number RedialAutomatic Redial When the Dialled Line is Busy or There is No Answer Reserving a Busy Line Automatic Callback BusyTo set for both extension and outside line To answer the callback ringing from an idle extensionTo cancel callback ringing Automatic Callback Busy Cancel To answer the callback ringing from an idle outside lineTo cancel Ccbs Cancel Sending a Call Waiting Notification Call WaitingTo answer while hearing a callback ringing To leave/cancel a message waiting indication For a caller To leave a message waiting indicationPress Message To call back To clear message waiting indications left on your extensionJoining an Existing Call Executive Busy Override To join an intercom callTo join an outside call To an Extension Refusing the Call DND Override Monitoring Another Extension Call MonitorTo monitor Press TransferAccessing the Isdn Service Isdn Service Access To accessOutside line Alternating the Calling Method Alternate Calling-Ring/ Voice To change the methodCalling without Restrictions To call Walking COSTo call with a verification code Verification Code Entry Extension PINCalling through Disa To call an extensionDial Disa Enter Dial your extension numberTo call an outside party To retryMaking Calls From another extension Through DisaYour Extension noReceiving Calls Answering CallsAnswering Hands-free Hands-free Answerback Red on SetAnswering a Call Ringing at Another Telephone Call Pickup Answering a Call from Another Telephone Call Pickup720 Through an external speaker While hearing a toneUsing the ANSWER/RELEASE Button To answerTo transfer a call To talk to a waiting callerTo end a conversation Recall/hookswitch To request McidPress Transfer or During a Conversation Transferring a Call Call TransferTransferring to an Extension in the PBX To transferTransferring to an Outside Party Using the PBX Service Press Recall/hookswitch Seize outside lineTo transfer with one touch One-touch Transfer Press Transfer Seize outside lineHookswitch Press ISDN-Hold Dial phone numberCustomising the Buttons Create or edit an ISDN-Hold button Holding a Call HoldingTo hold Call Hold Hold Mode Change PT only To retrieve a call Call Hold RetrieveHeld line no Flashing green slowly Your held callHolding in a System Parking Zone Call Park To setParking zone no. Specified Parking zone noTo retrieve Call Park Retrieve Hookswitch Extension number Talking to Two Parties Alternately Call SplittingPress Recall Dial the other partys To leave the conversation and then let the two parties talk Answering Call Waiting Answering Call Waiting in the PBXTo hold the current call and then talk to the new party Press CO, ICD Group or IntercomTo hold the second call and then talk to the original party Press CO , ICD GroupOr Intercom Default Answering Call Waiting from the Telephone Company To return to the original party, repeat the operationPress FLASH/RECALL Press Transfer Multiple Party Conversation Adding Other Parties during a Conversation ConferenceTo establish a conference call Press Recall Dial desired Or TransferPress Recall/hookswitch To add four or more parties to a conferenceTo add another party on hold to a conference DesiredLeaving a Conference Unattended Conference To leave a conferencePress FLASH/RECALL Leaving a Conference Leaving Three-party Conference To return while others are talkingTo complete a conversation Letting a Third Party Join Your Call Privacy Release To leave a conference involving two outside partiesPress ISDN-Hold Dial desired phone Tone Enter Mute Flashing red MuteIf parts of the conversation cannot be heard Press SP-PHONEUsing the Headset Headset Operation To talk using the headsetTo use the handset during a conversation using the headset Customising Your Phone Before Leaving Your Desk Forwarding CallsForwarding Your Calls Call Forwarding FWD To set from another extension Enter requiredThen outside phone number Outside Calls Follow MeTo set the timer for No Answer and Busy/No Answer Flashing red slowly DND modeTime ICD Group Extension noWhen in FWD/DND Cycle Switch Mode When in FWD/DND Setting ModeFWD/DND Settings Using Fixed FWD/DND Button To switch FWD/DND status for outside callsTo switch FWD/DND status for intercom calls Virtual PSTo set and clear FWD/DND for outside/intercom calls To cancel ringing FWD/DND button To set ringingTo cancel When you do not answer Call Forwarding No Reply CfnrUnconditional Call Forwarding Unconditional CFU Your MSNTo confirm the condition Using Voice Messaging Built-in Simplified Voice Message SVM Operation NoRecording a Normal Greeting Message To recordTo play back To clear Recording a Greeting Message for Each Time Mode Time mode EnterRedirecting Your Calls to Your Message Box Enter required numberEnter floating extension Leaving Voice Messages Listening to Voice Messages Left by Callers To listen to voice messagesTo clear the voice message that you are listening to To leave a voice message directly in the message box Another extension Enter desired extension numberTo play back your greeting message and record a voice Message in your own message boxTo listen to voice messages while your display is locked To clear voice messages from the SVM LogYour Extension PIN Enter extension PINAccessing Your Message Box from an Outside Telephone Desired phone noOff-hook Dial desired phone Number of a destination Enter extension PIN forPT/SLT/PS Desired extension noMessage no Message Example 750Before Leaving Your Desk To lock To unlockTo make an outside call while your extension is locked Before Leaving Your Desk Making/Answering an Announcement PagingGroup Paging Paging and then Transferring a CallMaking/Answering an Announcement Answering/Denying a Paging Announcement To allow/deny a paging announcement Paging Deny721 Setting the Telephone According to Your Needs Setting the Alarm Timed ReminderHour/minute 760To stop or answer the ringback To confirmPress Transfer several times Refusing Incoming Calls Do Not Disturb DND Red on FWD mode Flashing red slowly DND modeDo Not Disturb DND Off-hook EnterSwitching FWD/DND Status Using Fixed FWD/DND Button To switch the FWD/DND status for outside callsTo switch the FWD/DND status for intercom calls To set and clear FWD/DND for outside/intercom calls To set/cancel for intercom calls Manual Call Waiting To set/cancel for outside calls Automatic Call WaitingCall Waiting Tone Whisper OhcaClip To show/prevent Show Prevent Tone Off-hook Enter 7 Enter 0 to show 733 To select and set/cancel Turning on the Background Music BGM751 730 Checking the Time Service Status Green on Lunch mode Flashing green Break modeFlashing red Holiday mode Press Transfer or Time Service Day/Night/Lunch/BreakDPT Some wired telephones are prohibited from using this feature Features Default Setting Disable No callDisable No tone OffUtilising the Call Centre To set Log-in/Log-outICD Group To enter/leave Not Ready mode Press Log-in/Log-outPress Log-in/Log-out of a specified group 735Flashing red Wrap-up mode Monitoring the Status of Waiting Calls Queuing MonitorCall Log History To clear Call Log History 739 Enter ICD GroupTo change the Log-in /Log-out mode Forwarding a Waiting Call Manual Queue Redirection To forward the waiting callUsing User-supplied Equipment If a Doorphone/Door Opener is ConnectedDoorphone Call Opening a Door Door Open From a specified extensionFrom any extension while talking to the doorphone To switch on the relay If an External Relay is ConnectedRelay no Enter relay numberIf an External Sensor is Connected To answer a sensor callAccessing External Services External Feature Access EFA If a Host PBX is ConnectedPress FLASH/RECALL or EFA If a Voice Processing System is Connected Call Forwarding to Voice Mail Voice Mail IntegrationTo forward your calls to your mailbox To transfer a call to a mailbox To listen to messagesPress Voice Mail Transfer Extension numberTo cancel Live Call Screening Screening Calls Live Call Screening LCSBefore operating To set Live Call ScreeningOperation Flowchart Flashing green slowly MonitoringRecording a Conversation To record into your mailbox Two-way RecordTo record into another mailbox Two-way Transfer Customising Your Phone Administrative Features Check-inTo check Red on Check-inCheck-out To check outPress Check-out 12 H * hour/minute 24 H* hour/minuteDisplay shows Timed Reminder Tone Information 761 0300 After Moving to a New Location in the Office 727Using a Display Proprietary Telephone Using the Call LogCalling with the Incoming Call Log To confirm the log information with the Call Log buttonTo clear the log information To store the callers information in personal speed diallingPress Call Log , or Up or Down Press Transfer Press Call Log , or Up or DownCalling with the Outgoing Call Log To call with the Redial buttonUntil desired number When the desired party is displayed Using the Directories Calling with the DirectoryTo select and call Desired directory Until desiredStoring Names and Numbers To store a Personal Speed Dialling Directory itemStandard mode Entering CharactersOption mode Option mode for CE model Option mode for GR model Accessing System Features System Feature Access To access Feature Access menu and select the featureFeatures Refer to Using a Display Proprietary Telephone Section Manager Operation Control Features Changing the Settings of Other ExtensionsExtension Control To lock/unlock other extensions Remote Extension Dial LockTime Service Mode Control To change the time mode Day/Night/Lunch/BreakTo select the time service switching mode Automatic/Manual Press Time ServiceRed on Manual Customising Your Phone Restriction Level Control Dial Tone Transfer Press Toll RestrictionCall Barring Turning on the External Background Music BGM To select and start/stop the background musicRecording Outgoing Messages OGM OGM floatingEnter OGM floating To record from an external BGM MOH port To clear the messageReleasing Network Direct Station Selection Ndss Monitor Another PBX Extension noDial another PBX extension Control Features Section Customising Your Phone & System Customising Your Phone Personal Programming Customising Your Phone Personal Programming799 Stored Extension PIN Extension PINSettings on the Programming Mode Setting FeaturesProgramming Selection & Parameter Input Little DarkAn outside call CLIP/COLPWhen multiple calls arrive IntercomLongest ringing line Ringing Tone CallNo-Disable No-Stop recordingNo OFF No call OFFNo-Allow No-Headset offYes-On Max digits + To unlock Max digits +No-Normal Any Flexible CO buttons can be modifiedTo store the names and numbers in personal speed dialling ORnamePress Program or Pause To edit the names and numbers of personal speed dialling Enter personal speedPress Left or Right Clearing Features Or Pause Or Store Customising the Buttons Programmable Buttons Programming InputOr Pause DSS or PF Programming input . or Store DSS PF CTI To exit at any time, lift the handset Tone type noTo continue Enter tone typeTo clear the button Manager Programming Programming InformationOr Pause Password Programming Manager ProgrammingChanging Call Charges and Extension Control Or Pause InputManager Programming System Password Customising Your System System ProgrammingList Programming is shown below. Programme numberFixed Buttons Function T7600/IP-PT T7200/T7400/T7500 SecretProcedure To exit the programming mode at any time, lift the handsetSystem Programming Date & Time12-hour Format 24-hour FormatSystem Speed Dialling Number To confirm your entry after storing dataPhone no Enter phone Press ENTER. Press END Speed dialling NumberSystem Speed Dialling Name Extension NumberName Extension Name Extension no NameSection Appendix Troubleshooting TroubleshootingTroubleshooting Cannot remember the feature numbers Toll restriction is activatedAn account code is required DiallingForgot the password Other party has set Data Line SecurityBackground music started suddenly Do not want to display a number whichFeature Number Table Feature Number Table204 Feature Number Table Feature Number Table + # Ohca Colr 210 OGM + extension PIN + # + same extension PIN + # Feature While busy, DND or call tone is heard Default Feature While dialling or talkingWhat is This Tone? What is This Tone?When going off-hook While on-hookWhen you make calls Busy ToneWhen talking to an outside party When setting the features or programmingWhile off-hook Establishing or leaving a conference New Contents Changed ContentsRevision History Psmpr Software File VersionPsmpr Software File Version Psmpr Software File Version Index Index 174 CTI Button 216 163 62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
Related manuals
Manual 202 pages 62.31 Kb Manual 66 pages 25.7 Kb