Panasonic KX-TDA15 user manual If a Voice Processing System is Connected

Page 137

1.9 Using User-supplied Equipment

1.9.5If a Voice Processing System is Connected

You or an outside party can access the Voice Processing System from a telephone.

Call Forwarding to Voice Mail (Voice Mail Integration)

If your PBX has a Panasonic Voice Processing System connected (e.g., KX-TVP/KX-TVS series) using digital integration, the following features are also available:

Screening Calls (Live Call Screening [LCS])

Recording a Conversation

Call Forwarding to Voice Mail (Voice Mail Integration)

To forward your calls to your mailbox

To transfer a call to a mailbox

To listen to messages

If you cannot answer calls, you can forward them to your mailbox. You can select the type of incoming calls (Intercom Calls/Outside Calls/Both Calls) that are forwarded.

If your telephone has a Message button, the Message light turns on when a message is left in your mailbox. You will hear an indication tone* when going off-hook, regardless of whether or not your telephone has a Message button.

You can also create a Voice Mail Transfer button on your phone to transfer received outside calls to a mailbox of another extension so that calling parties can leave messages (Voice Mail Transfer).

The duration for recording depends on the voice processing system.

To forward your calls to your mailbox

PT/SLT/PS

 

 

0

Both Calls

0

Cancel

7

1

OR

 

2

All Calls

1

Outside Calls

3

Busy

 

 

OR

 

4

No Answer

 

 

2

Intercom Calls

5

Busy/No Answer

Off-hook.

Enter 71.

 

Enter 0 to 2 as you desire.

Enter required number.

 

 

 

 

 

 

For "Cancel",

 

 

 

 

 

 

For "Cancel", go on-hook

 

 

 

 

 

 

go on-hook directly.

 

 

 

 

 

 

directly after entering 0.

voice mail floating

#

 

 

 

 

 

extension no.

C.Tone

 

 

 

 

 

 

 

 

Enter voice mail floating

Enter #.

On-hook.

 

extension number.

 

 

 

 

 

User Manual 137

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Contents Psmpr Software File Version 4.0000 or later Hybrid IP-PBXModel No. KX-TDA15 Wireless System Built-in Simplified Voice Message This Manual Important NoticeImportant Information Safety InstructionsPage TAM For business users in the European Union For Future Reference Table of Contents Control Features 162 Administrative Features 143Troubleshooting 200 Utilising the Call Centre 125203 Feature Number Table214 Revision History 218Section Operation Before Operating the Telephones Feature NumbersBefore Operating the Telephones What Kind of Telephone Can Be Used?Display Using a Navigator Key/Jog Dial/Volume KeyTone Icon Descriptions ExamplesRestrictions Fixed Buttons When You Use a Panasonic Proprietary TelephoneAuto ANS Auto Answer/MUTE Soft ButtonsDND Conf ConferenceCall Forwarding FWD/Do Not Disturb Programmable Feature PF Navigator Key/Jog Dial/Volume KeyButtons Feature Customised ButtonsButtons Feature CTI Hints How to Follow the StepsFor quick operation Hands-free OperationHybrid IP-PBX Connection ExampleBasic Calling Making CallsCalling Another Extension To call an extension Intercom CallOutside Phone no Calling an Outside PartyTo call an operator Operator Call To select the specified outside line Making a Call to a Private Network TIE Line AccessTo call Call Charge ReferenceTo call with one touch Using an Account Code Account Code EntryAccount code Enter account codeCustomising the Buttons Create or edit an Account button To store a phone number Easy DiallingWith a One-touch Button One-touch Dialling To a Preset Number by Going Off-hook Hot Line Using Numbers Stored in the PBX System Speed DiallingTo dial Desired Phone noTo set/cancel Using a Preprogrammed Number Quick DiallingQuick dialling no Dial quick diallingAutomatic Redial RedialRedialling the Last Number You Dialled Last Number Redial Reserving a Busy Line Automatic Callback Busy When the Dialled Line is Busy or There is No AnswerTo set for both extension and outside line To answer the callback ringing from an idle extensionTo answer the callback ringing from an idle outside line To cancel callback ringing Automatic Callback Busy CancelTo answer while hearing a callback ringing To cancel Ccbs CancelSending a Call Waiting Notification Call Waiting Press Message To leave/cancel a message waiting indicationFor a caller To leave a message waiting indication To clear message waiting indications left on your extension To call backTo join an outside call Joining an Existing Call Executive Busy OverrideTo join an intercom call Monitoring Another Extension Call Monitor To an Extension Refusing the Call DND OverrideTo monitor Press TransferOutside line Accessing the Isdn Service Isdn Service AccessTo access To change the method Alternating the Calling Method Alternate Calling-Ring/ VoiceTo call Walking COS Calling without RestrictionsTo call with a verification code Verification Code Entry Extension PINTo call an extension Calling through DisaDial Disa Enter Dial your extension numberTo retry To call an outside partyMaking Calls Through Disa From another extensionYour Extension noAnswering Calls Receiving CallsRed on Set Answering Hands-free Hands-free Answerback720 Answering a Call Ringing at Another Telephone Call PickupAnswering a Call from Another Telephone Call Pickup While hearing a tone Through an external speakerTo answer Using the ANSWER/RELEASE ButtonTo transfer a call To talk to a waiting callerTo end a conversation Press Transfer or Recall/hookswitchTo request Mcid Transferring a Call Call Transfer During a ConversationTransferring to an Extension in the PBX To transferPress Recall/hookswitch Seize outside line Transferring to an Outside Party Using the PBX ServiceTo transfer with one touch One-touch Transfer Press Transfer Seize outside linePress ISDN-Hold Dial phone number HookswitchCustomising the Buttons Create or edit an ISDN-Hold button To hold Call Hold Holding a CallHolding To retrieve a call Call Hold Retrieve Hold Mode Change PT onlyHeld line no Flashing green slowly Your held callTo set Holding in a System Parking Zone Call ParkParking zone no. Specified Parking zone noTo retrieve Call Park Retrieve Press Recall Dial the other partys Hookswitch Extension numberTalking to Two Parties Alternately Call Splitting To leave the conversation and then let the two parties talk Answering Call Waiting in the PBX Answering Call WaitingTo hold the current call and then talk to the new party Press CO, ICD Group or IntercomOr Intercom To hold the second call and then talk to the original partyPress CO , ICD Group Default Press FLASH/RECALL Press Transfer Answering Call Waiting from the Telephone CompanyTo return to the original party, repeat the operation To establish a conference call Multiple Party ConversationAdding Other Parties during a Conversation Conference Or Transfer Press Recall Dial desiredTo add four or more parties to a conference Press Recall/hookswitchTo add another party on hold to a conference DesiredPress FLASH/RECALL Leaving a Conference Unattended ConferenceTo leave a conference To complete a conversation Leaving a Conference Leaving Three-party ConferenceTo return while others are talking To leave a conference involving two outside parties Letting a Third Party Join Your Call Privacy ReleasePress ISDN-Hold Dial desired phone Tone Enter Flashing red Mute MutePress SP-PHONE If parts of the conversation cannot be heardTo use the handset during a conversation using the headset Using the Headset Headset OperationTo talk using the headset Customising Your Phone Forwarding Your Calls Call Forwarding FWD Before Leaving Your DeskForwarding Calls Enter required To set from another extensionThen outside phone number Outside Calls Follow MeFlashing red slowly DND mode To set the timer for No Answer and Busy/No AnswerTime ICD Group Extension noWhen in FWD/DND Setting Mode When in FWD/DND Cycle Switch ModeTo switch FWD/DND status for outside calls FWD/DND Settings Using Fixed FWD/DND ButtonTo switch FWD/DND status for intercom calls Virtual PSTo set and clear FWD/DND for outside/intercom calls FWD/DND button To set ringing To cancel ringingWhen you do not answer Call Forwarding No Reply Cfnr To cancelUnconditional Call Forwarding Unconditional CFU Your MSNTo confirm the condition Operation No Using Voice Messaging Built-in Simplified Voice Message SVMTo play back Recording a Normal Greeting MessageTo record To clear Recording a Greeting Message for Each Time Mode Enter Time modeEnter floating extension Redirecting Your Calls to Your Message BoxEnter required number Leaving Voice Messages To clear the voice message that you are listening to Listening to Voice Messages Left by CallersTo listen to voice messages Another extension Enter desired extension number To leave a voice message directly in the message boxTo play back your greeting message and record a voice Message in your own message boxTo clear voice messages from the SVM Log To listen to voice messages while your display is lockedYour Extension PIN Enter extension PINDesired phone no Accessing Your Message Box from an Outside TelephoneOff-hook Dial desired phone Number of a destination Enter extension PIN forDesired extension no PT/SLT/PS750 Message no Message ExampleBefore Leaving Your Desk To make an outside call while your extension is locked To lockTo unlock Before Leaving Your Desk Paging Making/Answering an AnnouncementGroup Paging Paging and then Transferring a CallMaking/Answering an Announcement 721 Answering/Denying a Paging AnnouncementTo allow/deny a paging announcement Paging Deny Setting the Alarm Timed Reminder Setting the Telephone According to Your NeedsHour/minute 760Press Transfer several times To stop or answer the ringbackTo confirm Red on FWD mode Flashing red slowly DND mode Refusing Incoming Calls Do Not Disturb DNDDo Not Disturb DND Off-hook EnterTo switch the FWD/DND status for intercom calls Switching FWD/DND Status Using Fixed FWD/DND ButtonTo switch the FWD/DND status for outside calls To set and clear FWD/DND for outside/intercom calls To set/cancel for outside calls Automatic Call Waiting To set/cancel for intercom calls Manual Call WaitingCall Waiting Tone Whisper OhcaClip To show/prevent Show Prevent Tone Off-hook Enter 7 Enter 0 to show 733 751 To select and set/cancelTurning on the Background Music BGM 730 Green on Lunch mode Flashing green Break mode Checking the Time Service StatusFlashing red Holiday mode Press Transfer or Time Service Day/Night/Lunch/BreakDPT Some wired telephones are prohibited from using this feature Disable No call Features Default SettingDisable No tone OffICD Group Utilising the Call CentreTo set Log-in/Log-out Press Log-in/Log-out To enter/leave Not Ready modePress Log-in/Log-out of a specified group 735Flashing red Wrap-up mode Call Log History Monitoring the Status of Waiting CallsQueuing Monitor 739 Enter ICD Group To clear Call Log HistoryTo change the Log-in /Log-out mode To forward the waiting call Forwarding a Waiting Call Manual Queue RedirectionDoorphone Call Using User-supplied EquipmentIf a Doorphone/Door Opener is Connected From any extension while talking to the doorphone Opening a Door Door OpenFrom a specified extension If an External Relay is Connected To switch on the relayRelay no Enter relay numberTo answer a sensor call If an External Sensor is ConnectedPress FLASH/RECALL or EFA Accessing External Services External Feature Access EFAIf a Host PBX is Connected To forward your calls to your mailbox If a Voice Processing System is ConnectedCall Forwarding to Voice Mail Voice Mail Integration To listen to messages To transfer a call to a mailboxPress Voice Mail Transfer Extension numberScreening Calls Live Call Screening LCS To cancel Live Call ScreeningBefore operating To set Live Call ScreeningFlashing green slowly Monitoring Operation FlowchartTo record into another mailbox Two-way Transfer Recording a ConversationTo record into your mailbox Two-way Record Customising Your Phone Check-in Administrative FeaturesTo check Red on Check-inPress Check-out Check-outTo check out 24 H* hour/minute 12 H * hour/minuteDisplay shows Timed Reminder Tone Information 761 0300 727 After Moving to a New Location in the OfficeUsing the Call Log Using a Display Proprietary TelephoneCalling with the Incoming Call Log To confirm the log information with the Call Log buttonTo store the callers information in personal speed dialling To clear the log informationPress Call Log , or Up or Down Press Transfer Press Call Log , or Up or DownUntil desired number Calling with the Outgoing Call LogTo call with the Redial button When the desired party is displayed Calling with the Directory Using the DirectoriesTo select and call Desired directory Until desiredTo store a Personal Speed Dialling Directory item Storing Names and NumbersEntering Characters Standard modeOption mode Option mode for CE model Option mode for GR model Features Refer to Accessing System Features System Feature AccessTo access Feature Access menu and select the feature Using a Display Proprietary Telephone Section Manager Operation Changing the Settings of Other Extensions Control FeaturesExtension Control To lock/unlock other extensions Remote Extension Dial LockTo change the time mode Day/Night/Lunch/Break Time Service Mode ControlTo select the time service switching mode Automatic/Manual Press Time ServiceRed on Manual Customising Your Phone Call Barring Restriction Level Control Dial Tone TransferPress Toll Restriction To select and start/stop the background music Turning on the External Background Music BGMEnter OGM floating Recording Outgoing Messages OGMOGM floating To clear the message To record from an external BGM MOH portDial another PBX extension Releasing Network Direct Station Selection Ndss MonitorAnother PBX Extension no Control Features Section Customising Your Phone & System 799 Customising Your Phone Personal ProgrammingCustomising Your Phone Personal Programming Extension PIN Stored Extension PINSetting Features Settings on the Programming ModeProgramming Selection & Parameter Input Little DarkCLIP/COLP An outside callIntercom When multiple calls arriveLongest ringing line Ringing Tone CallNo-Stop recording No-DisableNo OFF No call OFFYes-On No-AllowNo-Headset off Max digits + Max digits + To unlockNo-Normal Any Flexible CO buttons can be modifiedPress Program or Pause To store the names and numbers in personal speed diallingORname Press Left or Right To edit the names and numbers of personal speed diallingEnter personal speed Clearing Features Or Pause Or Store Or Pause DSS or PF Programming input . or Store Customising the ButtonsProgrammable Buttons Programming Input DSS PF CTI Tone type no To exit at any time, lift the handsetTo continue Enter tone typeTo clear the button Programming Information Manager ProgrammingManager Programming Or Pause Password ProgrammingChanging Call Charges and Extension Control Or Pause InputManager Programming Customising Your System System Programming System PasswordList Programming is shown below. Programme numberSecret Fixed Buttons Function T7600/IP-PT T7200/T7400/T7500To exit the programming mode at any time, lift the handset ProcedureDate & Time System Programming12-hour Format 24-hour FormatTo confirm your entry after storing data System Speed Dialling NumberPhone no Enter phone Press ENTER. Press END Speed dialling NumberName System Speed Dialling NameExtension Number Extension no Name Extension NameSection Appendix Troubleshooting TroubleshootingTroubleshooting Toll restriction is activated Cannot remember the feature numbersAn account code is required DiallingOther party has set Data Line Security Forgot the passwordBackground music started suddenly Do not want to display a number whichFeature Number Table Feature Number Table204 Feature Number Table Feature Number Table + # Ohca Colr 210 OGM + extension PIN + # + same extension PIN + # Feature While dialling or talking Feature While busy, DND or call tone is heard DefaultWhat is This Tone? What is This Tone?When going off-hook While on-hookBusy Tone When you make callsWhile off-hook When talking to an outside partyWhen setting the features or programming Establishing or leaving a conference Changed Contents New ContentsRevision History Psmpr Software File VersionPsmpr Software File Version Psmpr Software File Version Index Index 174 CTI Button 216 163 62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
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