Panasonic KX-TDA15 user manual Control Features

Page 170

2.1 Control Features

170 User Manual

Image 170
Contents Psmpr Software File Version 4.0000 or later Hybrid IP-PBXModel No. KX-TDA15 Wireless System Built-in Simplified Voice Message Important Notice This ManualSafety Instructions Important InformationPage TAM For business users in the European Union For Future Reference Table of Contents Troubleshooting 200 Administrative Features 143Control Features 162 Utilising the Call Centre 125214 Feature Number Table203 Revision History 218Section Operation Before Operating the Telephones Feature NumbersBefore Operating the Telephones What Kind of Telephone Can Be Used?Display Using a Navigator Key/Jog Dial/Volume KeyTone Icon Descriptions ExamplesRestrictions When You Use a Panasonic Proprietary Telephone Fixed ButtonsSoft Buttons Auto ANS Auto Answer/MUTEDND Conf ConferenceCall Forwarding FWD/Do Not Disturb Buttons Feature Navigator Key/Jog Dial/Volume KeyProgrammable Feature PF Customised ButtonsButtons Feature CTI For quick operation How to Follow the StepsHints Hands-free OperationConnection Example Hybrid IP-PBXCalling Another Extension Making CallsBasic Calling To call an extension Intercom CallOutside Phone no Calling an Outside PartyTo call an operator Operator Call To call Making a Call to a Private Network TIE Line AccessTo select the specified outside line Call Charge ReferenceAccount code Using an Account Code Account Code EntryTo call with one touch Enter account codeCustomising the Buttons Create or edit an Account button To store a phone number Easy DiallingWith a One-touch Button One-touch Dialling To dial Using Numbers Stored in the PBX System Speed DiallingTo a Preset Number by Going Off-hook Hot Line Desired Phone noQuick dialling no Using a Preprogrammed Number Quick DiallingTo set/cancel Dial quick diallingAutomatic Redial RedialRedialling the Last Number You Dialled Last Number Redial To set for both extension and outside line When the Dialled Line is Busy or There is No AnswerReserving a Busy Line Automatic Callback Busy To answer the callback ringing from an idle extensionTo cancel callback ringing Automatic Callback Busy Cancel To answer the callback ringing from an idle outside lineTo answer while hearing a callback ringing To cancel Ccbs CancelSending a Call Waiting Notification Call Waiting Press Message To leave/cancel a message waiting indicationFor a caller To leave a message waiting indication To call back To clear message waiting indications left on your extensionTo join an outside call Joining an Existing Call Executive Busy OverrideTo join an intercom call To monitor To an Extension Refusing the Call DND OverrideMonitoring Another Extension Call Monitor Press TransferOutside line Accessing the Isdn Service Isdn Service AccessTo access Alternating the Calling Method Alternate Calling-Ring/ Voice To change the methodTo call with a verification code Verification Code Entry Calling without RestrictionsTo call Walking COS Extension PINDial Disa Calling through DisaTo call an extension Enter Dial your extension numberTo call an outside party To retryMaking Calls Your From another extensionThrough Disa Extension noReceiving Calls Answering CallsAnswering Hands-free Hands-free Answerback Red on Set720 Answering a Call Ringing at Another Telephone Call PickupAnswering a Call from Another Telephone Call Pickup Through an external speaker While hearing a toneTo transfer a call Using the ANSWER/RELEASE ButtonTo answer To talk to a waiting callerTo end a conversation Press Transfer or Recall/hookswitchTo request Mcid Transferring to an Extension in the PBX During a ConversationTransferring a Call Call Transfer To transferTo transfer with one touch One-touch Transfer Transferring to an Outside Party Using the PBX ServicePress Recall/hookswitch Seize outside line Press Transfer Seize outside lineHookswitch Press ISDN-Hold Dial phone numberCustomising the Buttons Create or edit an ISDN-Hold button To hold Call Hold Holding a CallHolding Held line no Hold Mode Change PT onlyTo retrieve a call Call Hold Retrieve Flashing green slowly Your held callParking zone no. Specified Holding in a System Parking Zone Call ParkTo set Parking zone noTo retrieve Call Park Retrieve Press Recall Dial the other partys Hookswitch Extension numberTalking to Two Parties Alternately Call Splitting To leave the conversation and then let the two parties talk To hold the current call and then talk to the new party Answering Call WaitingAnswering Call Waiting in the PBX Press CO, ICD Group or IntercomOr Intercom To hold the second call and then talk to the original partyPress CO , ICD Group Default Press FLASH/RECALL Press Transfer Answering Call Waiting from the Telephone CompanyTo return to the original party, repeat the operation To establish a conference call Multiple Party ConversationAdding Other Parties during a Conversation Conference Press Recall Dial desired Or TransferTo add another party on hold to a conference Press Recall/hookswitchTo add four or more parties to a conference DesiredPress FLASH/RECALL Leaving a Conference Unattended ConferenceTo leave a conference To complete a conversation Leaving a Conference Leaving Three-party ConferenceTo return while others are talking Letting a Third Party Join Your Call Privacy Release To leave a conference involving two outside partiesPress ISDN-Hold Dial desired phone Tone Enter Mute Flashing red MuteIf parts of the conversation cannot be heard Press SP-PHONETo use the handset during a conversation using the headset Using the Headset Headset OperationTo talk using the headset Customising Your Phone Forwarding Your Calls Call Forwarding FWD Before Leaving Your DeskForwarding Calls Then outside phone number To set from another extensionEnter required Outside Calls Follow MeTime To set the timer for No Answer and Busy/No AnswerFlashing red slowly DND mode ICD Group Extension noWhen in FWD/DND Cycle Switch Mode When in FWD/DND Setting ModeTo switch FWD/DND status for intercom calls FWD/DND Settings Using Fixed FWD/DND ButtonTo switch FWD/DND status for outside calls Virtual PSTo set and clear FWD/DND for outside/intercom calls To cancel ringing FWD/DND button To set ringingUnconditional Call Forwarding Unconditional CFU To cancelWhen you do not answer Call Forwarding No Reply Cfnr Your MSNTo confirm the condition Using Voice Messaging Built-in Simplified Voice Message SVM Operation NoTo play back Recording a Normal Greeting MessageTo record To clear Recording a Greeting Message for Each Time Mode Time mode EnterEnter floating extension Redirecting Your Calls to Your Message BoxEnter required number Leaving Voice Messages To clear the voice message that you are listening to Listening to Voice Messages Left by CallersTo listen to voice messages To play back your greeting message and record a voice To leave a voice message directly in the message boxAnother extension Enter desired extension number Message in your own message boxYour Extension PIN To listen to voice messages while your display is lockedTo clear voice messages from the SVM Log Enter extension PINOff-hook Dial desired phone Number of a destination Accessing Your Message Box from an Outside TelephoneDesired phone no Enter extension PIN forPT/SLT/PS Desired extension noMessage no Message Example 750Before Leaving Your Desk To make an outside call while your extension is locked To lockTo unlock Before Leaving Your Desk Group Paging Making/Answering an AnnouncementPaging Paging and then Transferring a CallMaking/Answering an Announcement 721 Answering/Denying a Paging AnnouncementTo allow/deny a paging announcement Paging Deny Hour/minute Setting the Telephone According to Your NeedsSetting the Alarm Timed Reminder 760Press Transfer several times To stop or answer the ringbackTo confirm Do Not Disturb DND Refusing Incoming Calls Do Not Disturb DNDRed on FWD mode Flashing red slowly DND mode Off-hook EnterTo switch the FWD/DND status for intercom calls Switching FWD/DND Status Using Fixed FWD/DND ButtonTo switch the FWD/DND status for outside calls To set and clear FWD/DND for outside/intercom calls Call Waiting Tone To set/cancel for intercom calls Manual Call WaitingTo set/cancel for outside calls Automatic Call Waiting Whisper OhcaClip To show/prevent Show Prevent Tone Off-hook Enter 7 Enter 0 to show 733 751 To select and set/cancelTurning on the Background Music BGM 730 Flashing red Holiday mode Checking the Time Service StatusGreen on Lunch mode Flashing green Break mode Press Transfer or Time Service Day/Night/Lunch/BreakDPT Some wired telephones are prohibited from using this feature Disable No tone Features Default SettingDisable No call OffICD Group Utilising the Call CentreTo set Log-in/Log-out Press Log-in/Log-out of a specified group To enter/leave Not Ready modePress Log-in/Log-out 735Flashing red Wrap-up mode Call Log History Monitoring the Status of Waiting CallsQueuing Monitor To clear Call Log History 739 Enter ICD GroupTo change the Log-in /Log-out mode Forwarding a Waiting Call Manual Queue Redirection To forward the waiting callDoorphone Call Using User-supplied EquipmentIf a Doorphone/Door Opener is Connected From any extension while talking to the doorphone Opening a Door Door OpenFrom a specified extension Relay no To switch on the relayIf an External Relay is Connected Enter relay numberIf an External Sensor is Connected To answer a sensor callPress FLASH/RECALL or EFA Accessing External Services External Feature Access EFAIf a Host PBX is Connected To forward your calls to your mailbox If a Voice Processing System is ConnectedCall Forwarding to Voice Mail Voice Mail Integration Press Voice Mail To transfer a call to a mailboxTo listen to messages Transfer Extension numberBefore operating To cancel Live Call ScreeningScreening Calls Live Call Screening LCS To set Live Call ScreeningOperation Flowchart Flashing green slowly MonitoringTo record into another mailbox Two-way Transfer Recording a ConversationTo record into your mailbox Two-way Record Customising Your Phone To check Administrative FeaturesCheck-in Red on Check-inPress Check-out Check-outTo check out 12 H * hour/minute 24 H* hour/minuteDisplay shows Timed Reminder Tone Information 761 0300 After Moving to a New Location in the Office 727Calling with the Incoming Call Log Using a Display Proprietary TelephoneUsing the Call Log To confirm the log information with the Call Log buttonPress Call Log , or Up or Down Press Transfer To clear the log informationTo store the callers information in personal speed dialling Press Call Log , or Up or DownUntil desired number Calling with the Outgoing Call LogTo call with the Redial button When the desired party is displayed To select and call Using the DirectoriesCalling with the Directory Desired directory Until desiredStoring Names and Numbers To store a Personal Speed Dialling Directory itemStandard mode Entering CharactersOption mode Option mode for CE model Option mode for GR model Features Refer to Accessing System Features System Feature AccessTo access Feature Access menu and select the feature Using a Display Proprietary Telephone Section Manager Operation Extension Control Control FeaturesChanging the Settings of Other Extensions To lock/unlock other extensions Remote Extension Dial LockTo select the time service switching mode Automatic/Manual Time Service Mode ControlTo change the time mode Day/Night/Lunch/Break Press Time ServiceRed on Manual Customising Your Phone Call Barring Restriction Level Control Dial Tone TransferPress Toll Restriction Turning on the External Background Music BGM To select and start/stop the background musicEnter OGM floating Recording Outgoing Messages OGMOGM floating To record from an external BGM MOH port To clear the messageDial another PBX extension Releasing Network Direct Station Selection Ndss MonitorAnother PBX Extension no Control Features Section Customising Your Phone & System 799 Customising Your Phone Personal ProgrammingCustomising Your Phone Personal Programming Stored Extension PIN Extension PINProgramming Selection & Parameter Input Settings on the Programming ModeSetting Features Little DarkAn outside call CLIP/COLPLongest ringing line When multiple calls arriveIntercom Ringing Tone CallNo OFF No-DisableNo-Stop recording No call OFFYes-On No-AllowNo-Headset off No-Normal Any Flexible Max digits + To unlockMax digits + CO buttons can be modifiedPress Program or Pause To store the names and numbers in personal speed diallingORname Press Left or Right To edit the names and numbers of personal speed diallingEnter personal speed Clearing Features Or Pause Or Store Or Pause DSS or PF Programming input . or Store Customising the ButtonsProgrammable Buttons Programming Input DSS PF CTI To continue To exit at any time, lift the handsetTone type no Enter tone typeTo clear the button Manager Programming Programming InformationChanging Call Charges and Extension Control Or Pause Password ProgrammingManager Programming Or Pause InputManager Programming List System PasswordCustomising Your System System Programming Programming is shown below. Programme numberFixed Buttons Function T7600/IP-PT T7200/T7400/T7500 SecretProcedure To exit the programming mode at any time, lift the handset12-hour Format System ProgrammingDate & Time 24-hour FormatPhone no System Speed Dialling NumberTo confirm your entry after storing data Enter phone Press ENTER. Press END Speed dialling NumberName System Speed Dialling NameExtension Number Extension Name Extension no NameSection Appendix Troubleshooting TroubleshootingTroubleshooting An account code is required Cannot remember the feature numbersToll restriction is activated DiallingBackground music started suddenly Forgot the passwordOther party has set Data Line Security Do not want to display a number whichFeature Number Table Feature Number Table204 Feature Number Table Feature Number Table + # Ohca Colr 210 OGM + extension PIN + # + same extension PIN + # Feature While busy, DND or call tone is heard Default Feature While dialling or talkingWhen going off-hook What is This Tone?What is This Tone? While on-hookWhen you make calls Busy ToneWhile off-hook When talking to an outside partyWhen setting the features or programming Establishing or leaving a conference Revision History New ContentsChanged Contents Psmpr Software File VersionPsmpr Software File Version Psmpr Software File Version Index Index 174 CTI Button 216 163 62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
Related manuals
Manual 202 pages 62.31 Kb Manual 66 pages 25.7 Kb