Panasonic KX-TG6324, KX-TG6312, KXTG6311 Troubleshooting, General use Problem Cause/solution

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Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again.

General use

Problem

Cause/solution

 

The unit does not work.

L Make sure the batteries are installed correctly

 

(page 13).

 

 

L Fully charge the batteries (page 14).

 

 

L Check the connections (page 12).

 

 

L Unplug the base unit’s AC adaptor to reset the

 

unit. Reconnect the adaptor and try again.

 

 

L The handset has not been registered to the

 

 

base unit. Register the handset (page 28).

 

I cannot hear a dial tone.

L The base unit’s AC adaptor or telephone line

 

cord is not connected. Check the connections.

 

L If you are using a splitter to connect the unit,

 

remove the splitter and connect the unit to the

 

wall jack directly. If the unit operates properly,

 

check the splitter.

 

 

L Disconnect the base unit from the telephone

 

line and connect the line to a known working

 

telephone. If the working telephone operates

 

properly, contact our service personnel to

 

 

have the unit repaired. If the working

 

 

telephone does not operate properly, contact

 

your service provider/telephone company.

 

The indicator on the handset

L New messages have been recorded. Listen to

flashes slowly.

the new messages (page 34).*1

 

 

L New voice mail messages have been

 

 

recorded. Listen to the new voice mail

 

 

messages (page 39).

 

*1 KX-TG6322/KX-TG6323/KX-TG6324

 

 

 

 

Programmable settings

 

 

 

 

 

Problem

Cause/solution

 

I have changed the display

L Change the display language (page 15).

 

language to a language I

 

 

cannot read.

 

 

 

 

 

For assistance, please visit http://www.panasonic.com/help

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Contents Operating Instructions Voice Mail Service Caller ID ServiceIntroduction PreparationNotable differences between the models Product informationFeature differences Model No Answering system Intercom Supplied accessories Accessory informationQuantity Accessory item 6311 6312 6313 6324 Order numberAdditional/replacement accessories Expanding your phone systemSales and support information For your safety Battery Important safety instructionsFor best performance Base unit location/avoiding noiseRoutine care EnvironmentBase unit ControlsHandset DisplayIf you subscribe to a DSL/ADSL service During a power failureConnections ChargerBattery installation and replacement Battery charge Battery level Battery iconOperation Operating time Setting up the unit before use Symbols used in these operating instructionsDisplay language Voice guidance languageDate and time Dialing modeAnswering calls Making callsHold Useful features during a callMute FlashTemporary tone dialing for rotary/pulse service users Handset clarity boosterCall share Shared phonebook Adding entriesFinding and calling a phonebook entry Erasing entries Editing entriesChain dial NextProgramming by scrolling through the display menus Programmable settingsMenu Main menu Sub-menuSet answering Ring count*1 Feature Setting code System Code Programming using the direct commandsSet flash Programming Night mode Special instructions for programmable settingsAlarm Setting the start and end timeCustomer support Registering a unitOperating additional handsets Registering a handset to a base unitCaller ID features Using Caller ID serviceCaller list Ringer IDEditing a caller’s phone number before calling back Caller ID number auto edit featureErasing selected caller information Erasing all caller informationSave Storing caller information into the phonebookAnswering system Turning the answering system on/offGreeting message Listening to messages using the base unit Listening to messages using the handset Voice guidanceCalling back Caller ID subscribers only Using the answering system remotely Remote access codeRemote commands Remote operationFor voice mail service subscribers Answering system settingsTurning on the answering system remotely Skipping the greeting message to leave a messageMessage alert Caller’s recording timeStoring the voice mail VM access number Voice mail serviceTo erase the voice mail access number Voice mail VM tone detectionListening to voice mail messages Turning VM tone detection on/off The default setting is OnTransferring calls, conference calls IntercomMaking an intercom call Answering an intercom callTo establish a conference call Handset locatorAnswering a transferred call Base unit LocatorWall mounting To remove the wall mounting adaptor Display message Cause/solution Error messagesTroubleshooting General use Problem Cause/solutionProgrammable settings Problem Cause/solution Problem Cause/solution Battery recharge Problem Cause/solutionMaking/answering calls, intercom Caller ID Problem Cause/solution Unit does not record new Liquid damage Problem Cause/solution When you ship the productFCC and other information Useful Information Energy Star FCC RF Exposure WarningSpecifications Customer services Or, contact us via the web atTTY users hearing or speech impaired users can call Warranty Limited Warranty Limits And Exclusions Index Page Page Read this Operating Instructions Call us at 1-800-211-PANAPNQX1003ZA CM1207PF0

KX-TG6322, KX-TG6313, KX-TG6324, KXTG6311, KX-TG6323 specifications

The Panasonic KX-TG6312, KX-TG6323, KX-TG6311, KX-TG6324, and KX-TG6313 are sophisticated cordless phone systems designed to enhance communication with a blend of functionality and advanced features. These models cater to diverse needs, making them ideal for both home and small office use.

One of the standout features of these models is their DECT (Digital Enhanced Cordless Telecommunications) technology, which ensures clear sound quality and reduced interference. This technology allows users to enjoy elongated talk times and a robust wireless range. With the ability to support multiple handsets, depending on the specific model, users can add extra units to cover larger areas without sacrificing quality.

The KX-TG631x series incorporates a large, backlit LCD screen. This display not only improves visibility in various lighting conditions but also provides an intuitive user interface for easy navigation. The phones also possess a speakerphone function, allowing for hands-free communication, making it easier to multitask during calls.

Another significant feature is the integrated answering machine that comes with models like the KX-TG632x series. This feature allows users to receive and store messages directly, ensuring that important calls are never missed. Voicemail indicators also alert users to unread messages, streamlining communication.

In terms of calling capabilities, the series offers a robust caller ID function, allowing users to see who is calling before answering, which enhances privacy and convenience. Additionally, the phones support call blocking features that enable users to filter unwanted calls, adding another layer of control over their communication.

Another characteristic worth noting is the phone's ergonomic design, which ensures comfort during prolonged use. The robust battery life provides extended usage time, helping users stay connected even during long conversations.

These Panasonic models also feature eco-friendly technology, specifically the Eco Mode which reduces power consumption, making them not only efficient but also environmentally considerate.

Overall, the Panasonic KX-TG6312, KX-TG6323, KX-TG6311, KX-TG6324, and KX-TG6313 offer a well-rounded combination of features suitable for a variety of communication needs. With their advanced technology, user-friendly designs, and robust functionality, they represent a reliable choice for anyone looking to upgrade their home or office communication system.
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