Panasonic KX-TEM824, KX-TES824 installation manual System Highlights

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1.1 System Highlights

1.1System Highlights

1.1.1System Highlights

Built-in Voice Message (BV) (Optional voice message card required)

Built-in Voice Message (BV) allows a caller to leave a voice message in a user's personal message area or the PBX's common message area.

Fixed Line SMS Terminal Support (Optional Caller ID card required)

The PBX can relay incoming calls from a Short Message Service (SMS) centre to specific single line telephones (SLTs) that support SMS. Fixed Line SMS is a service that allows text messages to be sent and received via Public Switched Telephone Network (PSTN) access. We recommend using SMS-enabled Panasonic SLTs.

Caller ID Display on SLT (Optional Caller ID card required)

The PBX can receive Caller ID information (telephone numbers and callers' names) from calls received on outside (CO) lines. This information can be shown on the displays of SLTs that support Caller ID as well as proprietary telephones (PTs) when receiving calls.

3-level Automated Attendant (AA)

3-level Automated Attendant (AA) service allows a caller to dial a single-digit number (Direct Inward System Access [DISA] AA number) following the guidance of 3-level DISA outgoing messages (OGMs), and be connected to the desired party automatically.

PC Programming

System programming settings can be accessed using a PC and the Panasonic KX-TE Maintenance Console software as well as by using a PT.

The PBX software can be upgraded via the Serial Interface (RS-232C port) or USB port, using the KX-TE Maintenance Console software.

Quick Setup

Basic PBX parameters such as Automatic Configuration for Outside (CO) Line Type, Country Setting can be programmed the first time the PBX is accessed with a PC using the KX-TE Maintenance Console software.

Advanced Hybrid System

This PBX supports the connection of PTs, Direct Station Selection (DSS) Consoles and single line devices such as SLTs, fax machines, wireless telephones and data terminals.

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Installation Manual

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Contents Installation Manual Advanced Hybrid SystemSystem Components Abbreviations in this manual Compatible Proprietary TelephonesImportant Safety Instructions For users in Australia only PrecautionsFor users in New Zealand only For users in Taiwan onlyFor Future Reference For users in Finland, Norway and Sweden onlyHttp//doc.panasonic.de Introduction Precautions for Users in the United Kingdom For Your SAFETY, Please Read the Following Text CarefullyInstallation Manual Table of Contents Guide for KX-TE Maintenance Console Section System Outline System Highlights System HighlightsBasic System Construction Main UnitSystem Connection Diagram Outside CO LineSpecifications General DescriptionCharacteristics Maximum Cards and Terminal Equipment System CapacitySystem Capacity System DataMax. Quantity Section Installation Safety Installation Instructions Before InstallingBefore Installing Installation PrecautionsBefore Installing Installing the Advanced Hybrid System UnpackingNames and Locations Opening/Closing Covers Opening CoversClosing Covers Securing Cords To remove the rivet, use a screwdriver as shown below Connecting Frame Earth Connect the frame of the PBX to earthConnecting Backup Batteries Battery Rating 24 Ah Wall Mounting Mounting on a Wooden WallMounting on a Concrete or Mortar Wall Installing the Advanced Hybrid System Overview Installing Surge ProtectorInstallation Outside Installation Installation of an Earth RodInstalling the Advanced Hybrid System Installing Optional Service Cards Location of Optional Service CardsInstalling KX-TE82483 to KX-TES824 FunctionInstalling Optional Service Cards Installing KX-TE82480 to KX-TES824 Installing Optional Service Cards Installing Optional Service Cards Installing KX-TE82480 to KX-TEM824 Installing Optional Service Cards Installing KX-TE82474 to KX-TES824 4 8-Port SLT Extension Card KX-TE82474Installing Optional Service Cards Installing KX-TE82474 to KX-TEM824 5 3-Port Caller ID Card KX-TE82493 6 4-Port Doorphone Card KX-TE82461 Message Expansion Card for DISA/UCD OGMs KX- TE82491 8 2-Channel Voice Message Card KX-TE82492 Connection Connecting Outside CO LinesConnecting Outside CO Lines Maximum Cabling Distance of Extension Wiring Twisted Cable Connecting ExtensionsConnecting Extensions Telephone Wiring Connecting Extensions in Parallel Installing the Doorphone KX-T30865 Connecting Doorphones and Door OpenersConnecting Doorphones and Door Openers Maximum Cabling DistanceConnecting Doorphones and Door Openers Connecting Doorphones KX-T30865 Connecting Door Openers Connecting Doorbell or Door Chime Connecting Doorbell or Door ChimeConnecting Peripherals Connecting PeripheralsPager PC/Printer via RS-232CFor connecting a PC/printer with a 25-pin RS-232C connector Circuit Type Signal Name FunctionFor connecting a PC/printer with a 9-pin RS-232C connector PC via USB 1.1 interface Power Failure Connections Power Failure ConnectionsStarting the Advanced Hybrid System Starting the Advanced Hybrid SystemStarting the Advanced Hybrid System Starting the Advanced Hybrid System Section Guide for KX-TE Maintenance Console Setting the Password and Password Security Installing KX-TE Maintenance ConsoleInstalling KX-TE Maintenance Console on a PC System RequirementsInstalling KX-TE Maintenance Console Click Maintenance ConsoleConnection Installing the USB DriverConnection Serial Interface ConnectionWindows Windows 98SEWindows Me Windows XP Click Continue AnywayStarting KX-TE Maintenance Console for the first time Select Auto Tone or Auto Pulse for Dial Type Accessing PBX via Internal Modem→ KX-TE Maintenance Console Click InitialiseConnection Connection Section Troubleshooting Troubleshooting InstallationCause Operation System Restart System Reset with System Data Clear Index Numerics Template for Wall Mounting Copyright
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KX-TEM824, KX-TES824 specifications

The Panasonic KX-TES824 and KX-TEM824 are highly regarded in the realm of business telecommunication systems, particularly for small to medium-sized enterprises seeking reliability and a feature-rich experience. These Panasonic systems stand out due to their advanced functionalities, robust performance, and exceptional scalability, making them ideal choices for organizations looking to streamline their communications.

Both the KX-TES824 and KX-TEM824 facilitate a hybrid system that supports both analog and digital telephones, allowing users the flexibility to choose the type of phones that best suit their needs. The systems can accommodate up to 24 extensions, with the KX-TEM824 providing the added benefit of additional trunk lines. This scalability ensures that as a business grows, adding more lines and extensions is a straightforward process.

Key features include integrated voicemail capabilities, which can enhance customer service and streamline internal communication. The voicemail system allows for features like voicemail-to-email, ensuring prompt responses to messages. The KX-TEM824 additionally supports more sophisticated communication options with digital integration for advanced user functionalities.

The KX-TES824 and KX-TEM824 systems are equipped with built-in Caller ID and call waiting features, contributing to improved call management. The automated attendant function is another significant aspect, as it enables businesses to direct calls efficiently without needing a dedicated receptionist, thus saving costs and enhancing productivity.

VoIP support is a critical component of the KX-TEM824, enabling users to harness the advantages of Voice over Internet Protocol technology. This feature not only lowers communication costs but also improves call quality. Moreover, the systems support diverse network configurations, making installation and integration into existing infrastructures seamless.

In terms of user interface, both systems boast an intuitive programming menu that can be accessed via the telephone handset. This allows users to customize their settings, modify extensions, and manage features without the need for specialized training.

Multiple call handling options, music-on-hold functionalities, and intercom features further enhance the user experience. The KX-TES824 and KX-TEM824 are designed with reliability in mind, equipped to endure the demanding environment of business operations.

Overall, the Panasonic KX-TES824 and KX-TEM824 represent a powerful solution for business communications, offering versatility, ease of use, and the technological edge needed to thrive in today’s competitive landscape.