Panasonic KX-TEM824, KX-TES824 installation manual Operation

4.1 Troubleshooting

4.1.3Operation

	PROBLEM		PROBABLE CAUSE		SOLUTION
•	When using the	•	The HANDSET/	•	When the headset is not used, set the
	speakerphone on an		HEADSET selector is set		HANDSET/HEADSET selector to the
	analogue proprietary		to the "HEADSET"		"HANDSET" position.
	telephone, no sound is		position.
	heard.
•	The proprietary telephone	•	The ringer volume is set to	•	Set to "HIGH" or "LOW".
	(PT) does not ring.		off.
• During a power failure,				•	Only single line telephones (SLTs) can be
	PTs connected to jack				used during a power failure. Disconnect
	numbers 01, 09, or 17 do				the PT and connect an SLT.
	not operate.
• Outside (CO) line calls		•	A flexible button on the PT	•	Programme the CO buttons. Refer to
	cannot be made with a PT.		has not been programmed		"1.18.2 Flexible Buttons" in the Feature
			to select an outside (CO)		Guide.
			line.
• An SLT set to "tone"		•	There may be something	1.	Select "Enable" for DTMF receiver 1 and
	dialling mode cannot		wrong with the DTMF		"Disable" for DTMF receiver 2 through
	make calls.		receiver.		system programming, "DTMF Receiver
					Check [107]".
				2.	Try to make a call using a tone-type SLT
					connected to one of extension jacks 01–
					08.
				3.	If you cannot make the call, the problem
					may have been caused by DTMF receiver
					1. If the call can be made, go to step 4.
				4.	Try DTMF receiver 2. Select "Disable" for
					DTMF receiver 1 and "Enable" for DTMF
					receiver 2 through system programming,
					"DTMF Receiver Check [107]", and make
					another call. If you cannot make the call,
					the problem may have been caused by
					DTMF receiver 2. If the call can be made,
					go to step 5.
				5.	Check the other 4 DTMF receivers the
					same way through "DTMF Receiver Check
					[107]" in system programming.

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Installation Manual