Panasonic KX-TDE100 Listening to Voice Messages Left by Callers, To listen to voice messages

Page 122

1.3 Telephone Features and Operation

To leave a voice message directly to another extension's message box

PT/SLT/PS

	3	8	#	6	extension no.
Off-hook.	Enter	38.	Enter #6.		Dial extension number.

You hear the		OR
greeting message.	C.Tone	dial key
	C.Tone	dial key
	Record	On-hook or press any
	message.	dial key (0–9, , #).

• Voice message recording will stop, you will hear a notification tone, and the call will be disconnected, in the following cases:

a.the recording time for the voice message reaches the preprogrammed limit. (default: 120 seconds)

b.the recording space for the SVM feature reaches the limit.

•When you are on the phone, you can transfer the call directly to the message box of a desired

extension by placing the call on hold temporarily, then pressing 38 + #6 + the desired extension number. This allows the caller to leave a voice message in the message box of the desired extension.

Listening to Voice Messages Left by Callers

When a caller leaves a voice message, information about that caller is also recorded as the SVM Log. The SVM Log can be viewed using the display of a PT or PS by pressing the Message button.

To listen to voice messages

PT/PS

While on-hook

MESSAGE

Press MESSAGE	Off-hook.
until desired SVM Log
appears.

122 Operating Manual

Image 122

Contents Operating Manual Model No. KX-TDE100Feature Highlights IP CommunicationACD Report Server KX-NCV200 Important Notice This ManualTrademarks What is User Information? Security RequirementsOperating Manual Safety Instructions TAM For Future Reference When you ship the productProduct Service Incidence of Harm to the Telephone Lines Notification to the Telephone CompanyRinger Equivalence Number REN Trouble with this equipmentCombined Use with Alarm Equipment Keep the Software UP to Date with the Latest DataFor Cell Station Table of Contents 156 Display Features 143Manager Service Features System Programming 184 Personal Programming 164181 192Section Operation Before Operating the Telephones Feature NumbersProprietary telephone with a special feature button such as What Kind of Telephone Can Be Used?Display Using a Navigator Key/Jog Dial/Volume KeyTone ExamplesDial key RestrictionsIcon Descriptions CO lineFlexible Buttons When You Use a Panasonic Proprietary TelephoneButtons on the PT Soft ButtonsCall Forwarding FWD/Do Not Disturb Navigator Key/Jog Dial/Volume KeyConf Conference DNDCustomized Buttons Programmable Feature PFButton Feature Button Feature SDN Hands-free Operation How to Follow the StepsFor quick operation Customizing Your PhoneKX-TDE100 KX-TDE200 Connection ExamplePure IP-PBX For quick operation Making CallsIntercom Call Hands-free OperationOperator Call Automatic Line AccessCO Line Group Access Calling an Outside PartyCO Line Access Answering CallsCustomizing Your Phone To set To cancelAbsent Message Message no Message ExampleEnter account code Account Code EntryAccount code Outside Phone noTo change the method Alternate Calling-Ring/VoiceAutomatic Callback Busy Camp-on To answer the callback ringing from an idle extension Automatic Callback Busy CancelTo set for both extension and CO line To answer the callback ringing from an idle CO lineCall Hold To select and set/cancelBGM Background Music Call HoldHookswitch Press RecallCall Hold Retrieve Held line noTo monitor Call MonitorCall Park Call Park Retrieve Dial stored parking Call PickupCall Pickup 720 Call SplittingCall Pickup Deny Partys extension numberPress Recall Dial the other partys Hookswitch Extension numberTo leave the conversation and then let the two parties talk To transfer Call TransferTransferring to an Extension in the PBX Extension no Transferring to an Outside Party Using the PBX ServiceTo transfer with one touch One-touch Transfer Talk On-hook Number Time limitPress Hold Call Waiting BSS Busy Station Signaling To send a call waitingTo hold the current call and then talk to the new party Press Recall/hookswitchAnswering Call Waiting in the PBX Press CO, ICD Group PDN, SDN, or IntercomPress CO, ICD Group, PDN, SDN, or Intercom To hold the second call and then talk to the original party During a conversationTo return to the original party, repeat the operation Or Recall/hookswitchAnswering Call Waiting from the Telephone Company 15 sCall Waiting Tone To set/cancel for intercom calls Manual Call WaitingTo set/cancel for outside calls Automatic Call Waiting 731Standard mode Character EntryOption mode TimesTo establish a conference call ConferenceConference Tone Press Recall Dial desiredPDN, or SDN To add four or more parties to a conference To add another party on hold to a conferenceCustomizing the Buttons Create or edit a Conference button Leaving Three-party Conference To leave a conference involving two outside partiesTo return while others are talking Conference, UnattendedTo leave a conference To complete a conversationData Line Security Disa Direct Inward System AccessTo set/cancel Calling through DisaExtension PIN To call an extensionVerification Code Enter extension PIN or verification code PIN max.10 digitsVerification To call an outside partyTo retry Off-hook Enter DND Do Not DisturbDND Do Not Disturb When in FWD/DND Setting Mode Flashing red slowly FWD mode Red on DND modeWhen in FWD/DND Cycle Switch Mode To switch the FWD/DND status for intercom calls Switching FWD/DND Status Using Fixed FWD/DND ButtonTo switch the FWD/DND status for outside calls DND OverrideFrom a preprogrammed extension Door OpenTo set and clear FWD/DND for outside/intercom calls From any extension while talking to the doorphoneTo answer a call from the doorphone Doorphone CallTo call from the doorphone To call the doorphoneExecutive Busy Override EFA External Feature AccessExecutive Busy Override Dial extension number, or press red PDN or SDN To join an intercom callTo join an outside call To lock Extension Dial LockExecutive Busy Override Deny 733To make an outside call while your extension is locked Extension Feature ClearTo unlock Extension PIN790 To resetExtension PIN Personal Identification Number Stored Extension PIN 799Enter extension External Sensor To switch on the relayExternal Relay To answer a sensor callFWD Call Forwarding FWD Call ForwardingEnter destination extension number Or enter CO line access number Then outside phone numberTo set Follow Me from another extension Your Extension no ToneTime To set the timer for No Answer and Busy/No AnswerFlashing red slowly FWD mode 713FWD/DND Settings Using Fixed FWD/DND Button Virtual PS To switch FWD/DND status for outside callsTo switch FWD/DND status for intercom calls Intercom Calls Hands-free Answerback FWD/DND button To cancel ringingEnter CO line access number To set ringingRed on Set Hands-free OperationTo make/answer a call If it is difficult to hear the other partys voiceHeadset Operation To talk using the headsetTo use the handset during a conversation using the headset Headset OperationFor KX-NT300 series users Answer/Release ButtonTo answer Operating DistanceDesired To transfer a callTo talk to a waiting caller To end a conversation Features DescriptionHot Line To store a phone numberSupervisory Features To dialTo confirm the Call Log History ICD Group Features-Call Log History for ICD GroupTo enter incoming call queue monitoring mode To monitor the waiting call status ICD Group Features-Incoming Call Queue MonitorTo clear Call Log History ICD Group Extension no736 ICD Group Features-Log-in/Log-outTo set Log-in/Log-out Extension number or735 To enter/leave Not Ready modePress Log-in/Log-out of a Specified Group ICD Group Features-Log-in/Log-out Monitor and Remote Control Flashing red Wrap-up modeTo change the Log-in/Log-out mode To monitor the Log-in/Log-out statusICD Group Features-Manual Queue Redirection To forward the waiting callMonitor ICD Group Features-SupervisoryRemote Control Log-in/Log-out MonitorMessage Waiting Initial DisplayPress Message To leave/cancel a message waiting indicationFor a caller To leave a message waiting indication To clear message waiting indications left on your extension MuteTo call back Flashing red Mute Off-hook MonitorOhca Off-hook Call Announcement One-touch Dialing DialingPaging Group PagingPaging Deny Paralleled TelephonePaging and then Transferring a Call DPT SDN Direct Dial PDN or SDN Call Hold and Call Hold RetrieveCall Hold Retrieve To record Call Transfer Using SDN ButtonPrinting Message To transfer a call to a PDN extensionPrivacy Release 761 0300To show/prevent Customizing Your Phone Private phone no Private Network Features-TIE Line AccessTo call with one touch Dial extension number orRoom Status Control Quick DialingRedial, Last Number Quick dialing noPress Check-in Light Pattern Example Check-in ModeTo check in a guest To check out a guest Press Check-outSpeed Dialing, Personal To switch displaySelf Labeling KX-NT366 only Press NextSpeed Dialing, System SVM Simplified Voice Message Operation NoRecording a Normal Greeting Message To play backRecording a Greeting Message for Each Time Mode To clearTime mode Redirecting Your Calls to Your Message Box Leaving Voice MessagesUntil desired SVM Log Listening to Voice Messages Left by CallersTo listen to voice messages Another extension Enter desired extension number To clear the voice message that you are listening toTo leave a voice message directly in the message box 702To listen to voice messages while your display is locked Your Accessing Your Message Box from an Outside TelephoneTo clear voice messages from the SVM Log Desired extension no Tafas Trunk Answer From Any StationEnter extension PIN for Timed Reminder Through an external speakerTo confirm Time ServiceTo stop or answer the ringback Press Transfer several timesPress Transfer or Time Service Day/Night/Lunch/Break Green on Lunch mode Flashing green Break modeFlashing red Holiday mode Verification Code EntryPrivate mode Voice Mail Features-LCS Live Call ScreeningHands-free mode Default Before operatingPress Live Call Enter extension PIN Screening Max digits To cancel Live Call ScreeningTo set Live Call Screening Press red Live Call ScreeningMonitoring Call Operation FlowchartAnswering CallTo record into another mailbox Two-way Transfer Voice Mail Features-Two-way RecordTo record into your mailbox Voice Mail Features-Voice Mail Integration To forward your calls to your mailboxTo listen to messages Wake-up CallTo transfer a call to a mailbox Voice Mail Transfer Off-hook Press Message or enter voice24 H* hour/minute Dial extension numberWalking COS Display PTWalking Extension To make a call or set features from another extensionTo make a call or set features through Disa Your Extension PIN C.Tone Extension no727 To exchange your settings with another extensionWalking Extension, Enhanced Example b When two users share one telephone Main OfficeTo set an extension to Service-out status Whisper OhcaWireless XDP Parallel Mode Information Call Log, IncomingTelephone Line display PTWith Callers Name Callers name max digits To view the log information with the Call Log buttonTo view the log information with the Navigator key Answering StatusPress Call Log , or Up or Down Press Transfer Call Log, OutgoingTo clear the log information Press Call Log , or Up or DownUntil desired number To call with the Redial buttonTo store the callers information in personal speed dialing Press Enter name Initial DisplayPress Until desired number is PressTo select and call DirectoriesCalling with the Directory Desired directory Until desiredStoring New Names and Numbers To store a Personal Speed Dialing Directory itemSystem Feature Access To select a feature from the Feature Access menuEnter call pickup group Display PromptsEnter extension number Enter doorphone number Enter pager numberEnter paging group Display Features Section Manager Operation To select and start/stop the background music Dial Tone TransferExternal BGM Background Music OGM Outgoing Messages BGM port To record from an external BGM MOH portTo clear the message Enter BGM portAnother PBX Extension no Time Service Mode ControlRemote Extension Dial Lock Dial another PBX extensionPress Time Service To change the time mode Day/Night/Lunch/BreakTo select the time service switching mode Automatic/Manual Red on ManualCustomizing Your Phone Manager Service Features Section Customizing Your Phone & System Available Extension Programming InformationPersonal Programming Required TelephoneSetting Features Colp Caller ID assigned on the CO lineLongest ringing line when Preferred LineAssignment-Outgoing Multiple calls arrivePersonal Programming Programming Extension PIN Personal Bluetooth RegistrationBluetooth Removal Identification NumberOperating Manual 171 Location number 2 digits To store the names and numbers in personal speed dialingPress Program or Pause Phone no Press Program or PauseProgramming Feature Clear To edit the names and numbers of personal speed dialingTone Stop recordingOn Tone Headset offTo continue Customizing the ButtonsButton Programming Input Or Pause Flexible button Input Or StoreClir Connected Line Identification Restriction Colr HeadsetCTI 1234 To exit at any time, lift the handsetWant to keep secret Enter the programming inputDesired phone number Press CO, ICD Group PDN, SDN, or Intercom button To clear the buttonEnter tone type Or Pause Flexible buttonManager Password Manager ProgrammingManager Programming Changing the Settings and Extension ControlOr Pause Password Programming Example Changing the manager password ProgProgramming is shown below. Program number System PasswordList Previous Prev Procedure To exit the programming mode at any time, lift the handsetTo confirm your entry after storing data System ProgrammingDate & Time YearNumber max System Speed Dialing NumberPress Enter . Enter system speed Name System Speed Dialing NameExtension Number Extension Name Extension no NameSection Appendix Troubleshooting TroubleshootingBluetooth headset Cannot remember the feature numbersCannot have a conversation using Toll restriction is activatedNumber to the calling or called partys Problem Remedy Do not want to show my telephoneForgot the password Want to show my telephone number toFeature Number Table Feature Number TableCall Waiting Features + extension PIN + # + same extension PIN + # Feature Number Table Feature Number Table 200 Operating Manual Your extension no. + extension PIN + phone no Feature Number Table Fixed Number Feature While busy, DND or call tone is heard DefaultFeature While dialing or talking While on-hook When going off-hookTone When you make calls Busy ToneWhile off-hook When talking to an outside partyWhen setting the features or programming Before receiving a page through an external speaker Tone Index Symbols 71, 170 187 Time Service 128 Panasonic Puerto Rico, Inc Copyright PSQX4183ZA KK0607TK0

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