Panasonic KX-TDE200 manual Transferring to an Outside Party Using the PBX Service, Extension no

Page 45

1.3 Telephone Features and Operation

SIP Extn.

During a conversation

	HOLD	extension no.		*

	Press HOLD.	Dial	Talk.	On-hook.
		extension number.

• * Instead of going on-hook, if you press the HOLD button once or twice (depending on the telephone being used), you can return to the held call, and the call with the transferred party will be disconnected.

•When you are not at your desk or not in the office and receive a forwarded outside call, for example on your cellular phone, it is possible to transfer the call to an extension in the PBX by pressing # + desired extension number (if enabled through system programming).

•For the transfer operation using an SDN button, refer to "1.3.49 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension".

To transfer with one touch (One-touch Transfer)

PT/PS

During a conversation with an outside party

(DSS)

Press DSS.

Talk.

On-hook.

This step can be omitted.

• System programming is required to use the One-touch Transfer feature during a conversation with an extension.

Transferring to an Outside Party Using the PBX Service

Some extensions may be restricted from performing this feature.

Operating Manual

45

Image 45

Contents Model No. KX-TDE100 Operating ManualIP Communication Feature HighlightsACD Report Server KX-NCV200 This Manual Important NoticeTrademarks Security Requirements What is User Information?Operating Manual Safety Instructions TAM When you ship the product Product ServiceFor Future Reference Ringer Equivalence Number REN Notification to the Telephone CompanyIncidence of Harm to the Telephone Lines Trouble with this equipmentKeep the Software UP to Date with the Latest Data Combined Use with Alarm EquipmentFor Cell Station Table of Contents Display Features 143 Manager Service Features156 181 Personal Programming 164System Programming 184 192Section Operation Proprietary telephone with a special feature button such as Feature NumbersBefore Operating the Telephones What Kind of Telephone Can Be Used?Tone Using a Navigator Key/Jog Dial/Volume KeyDisplay ExamplesIcon Descriptions RestrictionsDial key CO lineButtons on the PT When You Use a Panasonic Proprietary TelephoneFlexible Buttons Soft ButtonsConf Conference Navigator Key/Jog Dial/Volume KeyCall Forwarding FWD/Do Not Disturb DNDProgrammable Feature PF Button FeatureCustomized Buttons Button Feature SDN For quick operation How to Follow the StepsHands-free Operation Customizing Your PhoneConnection Example Pure IP-PBXKX-TDE100 KX-TDE200 Intercom Call Making CallsFor quick operation Hands-free OperationCO Line Group Access Automatic Line AccessOperator Call Calling an Outside PartyAnswering Calls CO Line AccessCustomizing Your Phone Absent Message To cancelTo set Message no Message ExampleAccount code Account Code EntryEnter account code Outside Phone noAlternate Calling-Ring/Voice Automatic Callback Busy Camp-onTo change the method To set for both extension and CO line Automatic Callback Busy CancelTo answer the callback ringing from an idle extension To answer the callback ringing from an idle CO lineBGM Background Music To select and set/cancelCall Hold Call HoldPress Recall HookswitchHeld line no Call Hold RetrieveCall Monitor Call ParkTo monitor Call Park Retrieve Call Pickup Call PickupDial stored parking Call Pickup Deny Call Splitting720 Partys extension numberHookswitch Extension number To leave the conversation and then let the two parties talkPress Recall Dial the other partys Call Transfer Transferring to an Extension in the PBXTo transfer Transferring to an Outside Party Using the PBX Service To transfer with one touch One-touch TransferExtension no Time limit Press HoldTalk On-hook Number To send a call waiting Call Waiting BSS Busy Station SignalingAnswering Call Waiting in the PBX Press Recall/hookswitchTo hold the current call and then talk to the new party Press CO, ICD Group PDN, SDN, or IntercomPress CO, ICD Group, PDN, SDN, or Intercom During a conversation To hold the second call and then talk to the original partyAnswering Call Waiting from the Telephone Company Or Recall/hookswitchTo return to the original party, repeat the operation 15 sTo set/cancel for outside calls Automatic Call Waiting To set/cancel for intercom calls Manual Call WaitingCall Waiting Tone 731Character Entry Standard modeTimes Option modeConference ConferenceTo establish a conference call Press Recall Dial desired PDN, or SDNTone To add another party on hold to a conference To add four or more parties to a conferenceCustomizing the Buttons Create or edit a Conference button To leave a conference involving two outside parties Leaving Three-party ConferenceTo leave a conference Conference, UnattendedTo return while others are talking To complete a conversationTo set/cancel Disa Direct Inward System AccessData Line Security Calling through DisaVerification Code To call an extensionExtension PIN Enter extension PIN or verification code PIN max.10 digitsTo call an outside party To retryVerification DND Do Not Disturb DND Do Not DisturbOff-hook Enter Flashing red slowly FWD mode Red on DND mode When in FWD/DND Cycle Switch ModeWhen in FWD/DND Setting Mode To switch the FWD/DND status for outside calls Switching FWD/DND Status Using Fixed FWD/DND ButtonTo switch the FWD/DND status for intercom calls DND OverrideTo set and clear FWD/DND for outside/intercom calls Door OpenFrom a preprogrammed extension From any extension while talking to the doorphoneTo call from the doorphone Doorphone CallTo answer a call from the doorphone To call the doorphoneEFA External Feature Access Executive Busy OverrideExecutive Busy Override To join an intercom call To join an outside callDial extension number, or press red PDN or SDN Executive Busy Override Deny Extension Dial LockTo lock 733To unlock Extension Feature ClearTo make an outside call while your extension is locked Extension PINTo reset Extension PIN Personal Identification Number790 799 Enter extensionStored Extension PIN External Relay To switch on the relayExternal Sensor To answer a sensor callFWD Call Forwarding FWD Call ForwardingTo set Follow Me from another extension Or enter CO line access number Then outside phone numberEnter destination extension number Your Extension no ToneFlashing red slowly FWD mode To set the timer for No Answer and Busy/No AnswerTime 713FWD/DND Settings Using Fixed FWD/DND Button To switch FWD/DND status for outside calls To switch FWD/DND status for intercom callsVirtual PS Intercom Calls Enter CO line access number FWD/DND button To cancel ringingHands-free Answerback To set ringingTo make/answer a call Hands-free OperationRed on Set If it is difficult to hear the other partys voiceTo use the handset during a conversation using the headset To talk using the headsetHeadset Operation Headset OperationTo answer Answer/Release ButtonFor KX-NT300 series users Operating DistanceTo transfer a call To talk to a waiting callerDesired Hot Line Features DescriptionTo end a conversation To store a phone numberTo dial Supervisory FeaturesICD Group Features-Call Log History for ICD Group To enter incoming call queue monitoring modeTo confirm the Call Log History To clear Call Log History ICD Group Features-Incoming Call Queue MonitorTo monitor the waiting call status ICD Group Extension noTo set Log-in/Log-out ICD Group Features-Log-in/Log-out736 Extension number orTo enter/leave Not Ready mode Press Log-in/Log-out of a Specified Group735 Flashing red Wrap-up mode ICD Group Features-Log-in/Log-out Monitor and Remote ControlTo monitor the Log-in/Log-out status To change the Log-in/Log-out modeTo forward the waiting call ICD Group Features-Manual Queue RedirectionRemote Control ICD Group Features-SupervisoryMonitor Log-in/Log-out MonitorInitial Display Message WaitingTo leave/cancel a message waiting indication For a caller To leave a message waiting indicationPress Message Mute To call backTo clear message waiting indications left on your extension Off-hook Monitor Ohca Off-hook Call AnnouncementFlashing red Mute Dialing One-touch DialingGroup Paging PagingParalleled Telephone Paging and then Transferring a CallPaging Deny DPT SDN Direct Dial Call Hold and Call Hold Retrieve Call Hold RetrievePDN or SDN Printing Message Call Transfer Using SDN ButtonTo record To transfer a call to a PDN extension761 0300 Privacy ReleaseTo show/prevent Customizing Your Phone To call with one touch Private Network Features-TIE Line AccessPrivate phone no Dial extension number orRedial, Last Number Quick DialingRoom Status Control Quick dialing noLight Pattern Example Check-in Mode To check in a guestPress Check-in Press Check-out To check out a guestSelf Labeling KX-NT366 only To switch displaySpeed Dialing, Personal Press NextSpeed Dialing, System Operation No SVM Simplified Voice MessageTo play back Recording a Normal Greeting MessageTo clear Recording a Greeting Message for Each Time ModeTime mode Leaving Voice Messages Redirecting Your Calls to Your Message BoxListening to Voice Messages Left by Callers To listen to voice messagesUntil desired SVM Log To leave a voice message directly in the message box To clear the voice message that you are listening toAnother extension Enter desired extension number 702To listen to voice messages while your display is locked Accessing Your Message Box from an Outside Telephone To clear voice messages from the SVM LogYour Tafas Trunk Answer From Any Station Enter extension PIN forDesired extension no Through an external speaker Timed ReminderTo stop or answer the ringback Time ServiceTo confirm Press Transfer several timesFlashing red Holiday mode Green on Lunch mode Flashing green Break modePress Transfer or Time Service Day/Night/Lunch/Break Verification Code EntryHands-free mode Default Voice Mail Features-LCS Live Call ScreeningPrivate mode Before operatingTo set Live Call Screening To cancel Live Call ScreeningPress Live Call Enter extension PIN Screening Max digits Press red Live Call ScreeningAnswering Operation FlowchartMonitoring Call CallVoice Mail Features-Two-way Record To record into your mailboxTo record into another mailbox Two-way Transfer To forward your calls to your mailbox Voice Mail Features-Voice Mail IntegrationTo transfer a call to a mailbox Voice Mail Transfer Wake-up CallTo listen to messages Off-hook Press Message or enter voiceDial extension number 24 H* hour/minuteDisplay PT Walking COSTo make a call or set features through Disa To make a call or set features from another extensionWalking Extension Your Extension PIN C.Tone Extension noTo exchange your settings with another extension Walking Extension, Enhanced727 Main Office Example b When two users share one telephoneWhisper Ohca To set an extension to Service-out statusWireless XDP Parallel Mode Telephone Call Log, IncomingInformation Line display PTTo view the log information with the Navigator key To view the log information with the Call Log buttonWith Callers Name Callers name max digits Answering StatusTo clear the log information Call Log, OutgoingPress Call Log , or Up or Down Press Transfer Press Call Log , or Up or DownTo call with the Redial button To store the callers information in personal speed dialingUntil desired number Press Initial DisplayPress Enter name Until desired number is PressCalling with the Directory DirectoriesTo select and call Desired directory Until desiredTo store a Personal Speed Dialing Directory item Storing New Names and NumbersTo select a feature from the Feature Access menu System Feature AccessDisplay Prompts Enter extension numberEnter call pickup group Enter pager number Enter doorphone numberEnter paging group Display Features Section Manager Operation Dial Tone Transfer External BGM Background MusicTo select and start/stop the background music OGM Outgoing Messages To clear the message To record from an external BGM MOH portBGM port Enter BGM portRemote Extension Dial Lock Time Service Mode ControlAnother PBX Extension no Dial another PBX extensionTo select the time service switching mode Automatic/Manual To change the time mode Day/Night/Lunch/BreakPress Time Service Red on ManualCustomizing Your Phone Manager Service Features Section Customizing Your Phone & System Personal Programming Programming InformationAvailable Extension Required TelephoneSetting Features Caller ID assigned on the CO line ColpAssignment-Outgoing Preferred LineLongest ringing line when Multiple calls arrivePersonal Programming Programming Bluetooth Removal Bluetooth RegistrationExtension PIN Personal Identification NumberOperating Manual 171 Press Program or Pause Phone no To store the names and numbers in personal speed dialingLocation number 2 digits Press Program or PauseTo edit the names and numbers of personal speed dialing Programming Feature ClearOn Tone Stop recordingTone Headset offButton Programming Input Customizing the ButtonsTo continue Or Pause Flexible button Input Or StoreConnected Line Identification Restriction Colr Headset ClirCTI To exit at any time, lift the handset 1234Enter the programming input Desired phone numberWant to keep secret Enter tone type To clear the buttonPress CO, ICD Group PDN, SDN, or Intercom button Or Pause Flexible buttonManager Programming Manager PasswordChanging the Settings and Extension Control Or Pause PasswordManager Programming Prog Programming Example Changing the manager passwordSystem Password ListProgramming is shown below. Program number Previous Prev To exit the programming mode at any time, lift the handset ProcedureDate & Time System ProgrammingTo confirm your entry after storing data YearSystem Speed Dialing Number Press Enter . Enter system speedNumber max System Speed Dialing Name Extension NumberName Extension no Name Extension NameSection Appendix Troubleshooting TroubleshootingCannot have a conversation using Cannot remember the feature numbersBluetooth headset Toll restriction is activatedForgot the password Problem Remedy Do not want to show my telephoneNumber to the calling or called partys Want to show my telephone number toFeature Number Table Feature Number TableCall Waiting Features + extension PIN + # + same extension PIN + # Feature Number Table Feature Number Table 200 Operating Manual Your extension no. + extension PIN + phone no Feature Number Table Feature While busy, DND or call tone is heard Default Feature While dialing or talkingFixed Number When going off-hook ToneWhile on-hook Busy Tone When you make callsWhen talking to an outside party When setting the features or programmingWhile off-hook Before receiving a page through an external speaker Tone Index Symbols 71, 170 187 Time Service 128 Copyright PSQX4183ZA KK0607TK0 Panasonic Puerto Rico, Inc

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