Panasonic KX-TG2130 operating instructions Troubleshooting, General use Problem Cause/solution

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Useful Information

Troubleshooting

General use

Problem			Cause/solution
The unit does not work.			L Make sure the battery is installed correctly and fully
			charged (page 8).
			L Check the connections (page 7).
			L Unplug the base unit’s AC adaptor to reset the unit.
			Reconnect the adaptor and try again.
			L Place the handset on the base unit and try again.
			L Press {C}, then press {OFF} and try again.
I cannot hear a dial tone.			L Confirm the telephone line cord is properly connected
			(page 7).
			L Disconnect the unit from the telephone line and connect
			a known working telephone. If the working telephone
			operates properly, contact our service personnel to
			have the unit repaired. If the working telephone does
			not operate properly, contact your telephone service
			provider.
Programmable settings

Problem			Cause/solution
While programming, the			L A call is being received. Answer the call and start again
handset starts to ring.			after hanging up.

Battery recharge

Problem			Cause/solution
I fully charged the battery,			L Clean the charge contacts and charge again (page 8).
but “		” continues to	L The battery may need to be replaced with a new one
but “		” continues to	L The battery may need to be replaced with a new one
display.			(page 8).

The handset display is			L Confirm that the battery is properly installed.
blank.			L Fully charge the battery (page 8).

Making/answering calls

Problem			Cause/solution
The handset does not			L The ringer is turned off. Turn it on (page 13).
ring.			L Place the handset on the base unit.

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Contents Table of Contents Operating InstructionsAbout these operating instructions Symbols used in these operating instructionsIntroduction Additional/replacement accessories Accessory informationIncluded accessories Sales and support informationImportant safety instructions Save These InstructionsMedical InstallationBattery Environment For best performanceBase unit location/avoiding noise Routine careIf you subscribe to a DSL service Setting up the base unitConnecting the AC adaptor and telephone line cord Battery charge/Handset registration Setting up the handsetBattery installation/replacement Recharging the battery Panasonic battery performance Operation Operating timeControls Base unitBase unit display items HandsetProgrammable settings Dialing mode Handset ringer on/offTemporary ringer off Pause button for PBX/long distance service usersAnswering calls Useful features during a call Handset locatorFinding and calling a handset phonebook item Handset phonebookStoring names and numbers Character table for entering names KeyErasing an item in the handset phonebook Erasing all items in the handset phonebookWhat the display means Using Caller ID serviceCaller list Viewing the caller list and calling back Editing a caller’s phone number before calling backTurning the answering system on/off Answering systemMemory capacity Screening callsPrerecorded greeting message Remote operation Key CommandVoice memo Recording a voice memoKey Remote command Using the answering system remotelyRemote commands Turning on the answering system remotelyFor Voice Mail service subscribers Answering system settingsRing Select switch Remote codeHeadset optional Wall mountingProgrammable settings Problem Cause/solution TroubleshootingGeneral use Problem Cause/solution Battery recharge Problem Cause/solutionProblem Cause/solution Caller ID Problem Cause/solutionAnswering system Problem Cause/solution FCC and other information Useful Information Useful Information Specifications Warranty Limited Warranty Limits And Exclusions Customer services Customer Services DirectoryCopyright When you ship the productPanasonic Puerto Rico, Inc