Useful Information
Problem | Cause/solution |
The handset does not | L You have not subscribed to Caller ID service. Contact |
display the caller’s name | your telephone service provider to subscribe. |
and/or phone number. | L If your unit is connected to any additional telephone |
| equipment such as a Caller ID box or cordless |
| telephone jack, disconnect the unit from the equipment |
| and plug the unit directly into the wall jack. |
| L If your unit is connected to a telephone line with DSL |
| service, we recommend connecting a noise filter |
| between the base unit and the telephone line jack. |
| Contact your DSL provider for details. |
| L The name display service may not be available in some |
| areas. Contact your telephone service provider for |
| details. |
| L Other telephone equipment may be interfering with this |
| unit. Disconnect the other equipment and try again. |
| L The caller requested not to send caller information |
| (page 18). |
| L If a call is being transferred to you, the caller information |
| is not displayed. |
| L Generally, caller information is displayed from the 2nd |
| ring. |
|
|
Answering system |
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|
Problem | Cause/solution |
I cannot listen to | L A touch tone phone is required for remote operation. |
messages from a remote | L Enter the remote code correctly (page 24). |
location. | L The answering system is off. Turn it on (page 23). |
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|
The unit does not record | L The answering system is off. Turn it on (page 20, 23). |
new messages. | L The message memory is full. Erase unnecessary |
| messages (page 21). |
| L If you subscribe to the Voice Mail service, messages |
| are recorded by the telephone service provider not your |
| telephone (page 24). |
|
|
I cannot operate the | L Someone is operating the answering system. |
answering system. |
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|
I cannot record a greeting | L Make sure the answering system is turned on, then |
message or a voice | press and hold {GREETING} or {MEMO} firmly until |
memo correctly. | recording is finished. While recording a message, “ ” |
| and the number of recorded messages are alternately |
| displayed. |
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28For assistance, please visit http://www.panasonic.com/help