Panasonic KX-TG3712SX, KX-TG3711SX Caller ID, Answering system KX-TG3721/KX-TG3821 series page 3

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TG37xx38xxBX(e).book Page 52 Wednesday, June 8, 2011 2:08 PM

Useful Information

Caller ID

Problem

Cause/solution

Caller information is not

L You must subscribe to a Caller ID service. Contact your

displayed.

service provider/telephone company for details.

 

L If your unit is connected to any additional telephone

 

equipment such as a Caller ID box or cordless telephone line

 

jack, plug the unit directly into the wall jack.

 

L If you use a DSL/ADSL service, we recommend connecting a

 

DSL/ADSL filter between the base unit and the telephone line

 

jack. Contact your DSL/ADSL provider for details.

 

L Other telephone equipment may be interfering with this unit.

 

Disconnect the other equipment and try again.

Caller information is

L Depending on your service provider/telephone company, the

displayed late.

unit may display the caller’s information at the 2nd ring or

 

later.

 

L Move closer to the base unit.

Time on the unit has

L Incorrect time information from incoming Caller ID changes

shifted.

the time. Set the time adjustment to Manual(off) (page 29).

The name stored in the

L Edit the phonebook entry name to fit in 1 line of text (page 25).

phonebook is not fully

 

displayed while an

 

outside call is being

 

received.

 

Answering system (KX-TG3721/KX-TG3821 series: page 3, 4)

Problem

Cause/solution

The unit does not record

L The answering system is turned off. Turn it on (page 37).

new messages.

L The message memory is full. Erase unwanted messages

 

(page 38).

 

L The recording time is set to Greeting Only. Change the

 

setting (page 41).

 

L If your own greeting message is not recorded properly, callers

 

are unable to leave a message. Record your own greeting

 

message again (page 38).

 

L If you subscribe to a voice mail service, messages are

 

recorded by your service provider/telephone company, not

 

your telephone. Change the unit’s number of rings setting or

 

contact your service provider/telephone company (page 41).

My own greeting

L Record your own greeting message again (page 38).

message cannot be

 

properly heard.

 

I cannot operate the

L Someone is using the unit. Wait for the other user to finish.

answering system.

L A caller is leaving a message. Wait for the caller to finish.

 

L The handset is too far from the base unit. Move closer.

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Contents Operating Instructions Thank you for purchasing a Panasonic productTable of Contents KX-TG3711 series KX-TG3721 series Model compositionSeries Model No Base unit Handset Quantity Feature differences KX-TG3811 series KX-TG3821 seriesAccessory information Supplied accessoriesAdditional/replacement accessories Accessory item Order numberFor your safety Important safety instructions BatteryFor best performance Base unit location/avoiding noiseOther information SpecificationsRoutine care Connections Setting upCorrect Wrong Battery installation Battery chargingBase unit KX-TG3811/KX-TG3821 series KX-TG3711/KX-TG3721 seriesBattery level Icon Battery levelKX-TG3811/KX-TG3821 series Operation Operating timeHandset KX-TG3711/KX-TG3721 series ControlsOFF Flash Call Wait Handset KX-TG3811/KX-TG3821 series Base unitKX-TGA381BX/KX-TGA381JX/ KX-TGA381SX KX-TG3711 series Charge contacts LocatorErase Locator Answer ON/OFFLocator Intercom Flash Call Wait Pause Dial Lock Edit DisplayBelt clip DisplayHandset display items Erase ClearInitial settings Base unit display itemsUse LineDialing mode Display languageDate and time DisplayUsing the base unit Pause for PBX/long distance service usersUsing the handset Y Answering callsUseful features during a CallTemporary tone dialing for rotary/pulse service users Dial lockHandset clarity booster Handset equalizerPower back-up operation Making calls during a power failureWhen only 1 handset is registered Turning dial lock onMaking a call using the handset phonebook Answering calls during a power failureWhen only 1 handset is registered 1 Lift the handset Handset phonebook Erasing entries Editing entriesChain dial Copying phonebook entries Copying an entryCopying all entries Available for KX-TG3712/KX-TG3722/KX-TG3822Programmable settings Display the menu tree and direct command code tableSettings Number of Rings*2 Alarm OnceAdjustment*2, *4 Manual Ringer Volume Handset*6Ringer Setup Ringer Volume Handset*6 Ringer VolumeNight Mode On/Off Night ModeLine Setup Dial Mode*2 Pulse Cancel Register*3Power Failure Auto 0 Off Flash Time*2, *14 MsecTG37xx38xxBXe.book Page 31 Wednesday, June 8, 2011 208 PM Night mode AlarmSpecial programming Changing the handset name Incoming call barring Caller IDSubscribers only Viewing/editing/erasing bar callUsing Caller ID service Caller ID featuresCaller list Viewing the caller list and calling backStoring an area code to be deleted automatically Editing a caller’s phone number before calling backErasing selected caller information Erasing all caller informationStoring caller information to the phonebook SaveAnswering system Turning the answering system on/offMemory capacity including your greeting message Call screeningListening to messages using the base unit Greeting messageListening to messages using the handset Calling back Caller ID subscribers onlyErasing all messages Operating the answering systemRemote operation Answering system settings For voice mail service subscribersNumber of rings before the unit answers a call Caller’s recording timeVoice mail service Intercom Handset locatorMaking an intercom call Answering an intercom callTransferring calls, conference calls Answering a transferred callMenu sr Conference s Sr Conference sOKWall mounting Base unit KX-TG3711/ KX-TG3721 seriesBase unit KX-TG3811/ KX-TG3821 series KX-TG3711 seriesCharger To stand on a deskCharacter entry Character entry modesEnglish Arabic/PersianPersian character table Arabic character tableExtended character table N Error messages Troubleshooting Programmable settingsProblem Cause/solution General useBattery recharge Making/answering calls, intercomCaller ID Answering system KX-TG3721/KX-TG3821 series page 3Dial lock Liquid damageHandset MENUy251 Base unit Dial Lock Handset OK 2 times sOFF Base unit 4 2 timesRegistering a handset to the base unit Deregistering a handsetHandset MENUy13z Base unit KX-TG3711 series KX-TG3721/KX-TG3811/KX-TG3821 series page 3Index For your future reference

KX-TG3811BX, KX-TG3712BX, KX-TG3711BX, KX-TG3811SX, KX-TG3719BX specifications

Panasonic’s cordless phone series includes a range of models ideal for both home and office settings, providing advanced communication solutions with modern technologies. Among these models are the KX-TG3712SX, KX-TG3811JX, KX-TG3711SX, KX-TG3719BX, and KX-TG3811SX. Each model is designed to deliver exceptional sound quality, ease of use, and a variety of features that cater to different communication needs.

One of the standout features across these models is the DECT 6.0 technology, which offers enhanced clarity for conversations and extended range. This technology minimizes interference from other electronic devices, ensuring a clear and stable connection. Users can enjoy long conversations without dropping calls, thanks to the increased battery life common to these models.

The KX-TG3712SX and KX-TG3719BX models come with a two-handset option and a multi-handset capability, allowing users to expand their telephone system as needed. This flexibility is essential for larger homes or offices where coverage is a priority. Additionally, these models feature a 1.6-inch backlit LCD display, making it easy to read caller ID and navigate through menu options.

Another significant characteristic of the Panasonic cordless phone series is the built-in answering machine found in select models like the KX-TG3811JX. With up to 18 minutes of recording time, users can easily manage their messages, ensuring they never miss an important call. The phone's call screening feature allows users to listen to messages as they come in, providing greater control over call management.

Moreover, the KX-TG3811SX is equipped with a noise reduction feature that helps filter background noise during calls, enhancing audio quality and making conversations more comfortable. Security is also a key consideration; these models feature advanced encryption technology that protects your conversations from eavesdropping.

Lastly, user-friendly button layouts, ease of programming, and compatibility with hearing aids make these models an excellent choice for individuals of all ages. With features like call block, which allows users to block unwanted callers, and a speakerphone for hands-free communication, Panasonic’s KX-TG cordless phone series proves to be a practical and reliable choice for any user looking to enhance their communication experience. These devices combine functionality with modern design, making them a valuable addition to any home or office environment.