Panasonic KX-TA824 manual Troubleshooting, Toll Restriction TRS is activated

4.1 Troubleshooting

4.1Troubleshooting

4.1.1Troubleshooting

Problem			Remedy
I cannot make calls using the telephone.	• The telephone is locked.
		Unlock your telephone. (		1.3.44 Extension
	Lock, 2.1.6 Remote Extension Lock)
Some features do not function.	• System management may restrict certain features.
		Consult your manager or dealer.
I cannot make calls to other extensions	• An idle or assigned outside (CO) line is being
using a proprietary telephone (PT).	seized. The line seized when going off-hook was
	changed in personal settings. (			3.1.2 Personal
	Feature Assignment—LinePreference—Outgoing)
		If this setting has been changed, press the
	INTERCOM button after going off-hook, and then
	follow the instructions.
My new telephone does not function	• The previous extension's settings have not been
correctly.	cleared.
		Clear the settings and then program your desired
	settings again. (		1.3.43 Extension Feature Clear,
	3.1.2 Personal Feature Assignment, 3.1.3 Flexible
	Button Assignment)
My PT does not have the button needed	• Some models do not have certain feature buttons.
to perform a certain operation.		Customize a flexible button to function as the
	desired button. (		3.1.3 Flexible Button
	Assignment)
		Enter the specified feature number instead of
	pressing the feature button. (			1.1.1 Before
	Operating a Telephone)
When I try to make an outside (CO) line	• The telephone is locked.
call, I hear a reorder tone, or the display		Unlock your telephone. (		1.3.44 Extension
shows "Restricted".
	Lock, 2.1.6 Remote Extension Lock)

•Toll Restriction (TRS) is activated.

Consult your manager or dealer. ( 1.3.85 Toll

Restriction (TRS))

•An account code is required. ( 1.3.90 Walking COS, 1.3.2 Account Code Entry)

168 Operating Manual