1.3 Telephone Features
• The CO or INTERCOM button light shows the current status as follows:
— General Call Hold mode
Flashing green slowly: You have a call on hold.
Flashing red slowly: Another extension has a call on hold.
— Exclusive Call Hold mode
Flashing green at moderate speed: You have a call on hold.
Red on: Another extension has a call on hold.
•Call Park and Call Hold, Exclusive cannot be retrieved by this feature.
•You hear a confirmation tone when the call on hold is retrieved by entering the Call Hold Retrieve feature number.
Feature Manual References
•1.1.17 Call Hold Retrieve
Operating Manual References
•1.3.15 Call Hold
•1.3.16 Call Hold, Exclusive
•1.3.20 Call Park
1.3.18Call Log, Incoming
If your PBX receives caller information from the telephone company (phone number and/or caller name), the PBX automatically logs this information each time you do not answer an outside (CO) line call. You can view a log of unanswered calls later to see who called and when, and use this information to call back the callers.
There are 2 types of call log areas available in the PBX. One is the personal area, which logs calls for each extension separately. The other is the common area, which logs calls to multiple extensions and calls via Direct Inward System Access (DISA) Intercept Routing. Up to 20 calls can be logged in each personal area and up to 300 calls in the common area.
When the call log in the personal area is full, new calls can either be disregarded or can overwrite the oldest calls that have already been viewed in the personal area call log. Similarly, when the call log in the common area is full, new calls can either be disregarded or can overwrite the oldest calls that have already been viewed in the common area call log. For more details, refer to "2.1.8 The 301st Call Log, Incoming in the Common Area Treatment".
Voice messages recorded by
You can also set caller information to be automatically logged into your personal area or the common area even when you answer an outside (CO) line call.
Additionally, logged phone numbers can be edited so that you can call callers back without worrying about outside (CO) line access numbers, area codes, etc.
The following information is logged:
•Caller's Phone Number & Name
•Date/Time of receiving call
•Voice Message (if stored)
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