D-Link DVG-2101S user manual Frequently Asked Questions

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DVG-2101S User Manual

Frequently Asked Questions

Frequently Asked Questions

Q: Why can’t I access the web-based configuration utility?

A:When entering the IP address of the VoIP Adapter (192.168.1.150), you are not connecting to a website on the Internet and don’t have to be connected to the Internet. The device has the utility built into a ROM chip in the device itself. Your computer must be on the same IP subnet to connect to the web-based utility.

z Make sure you have an updated Java-enabled web browser. We recommend the following:

y Internet Explorer 6.0 or higher y Netscape 8 or higher

y Mozilla 1.7.12 (5.0) or higher y Opera 8.5 or higher

y Safari 1.2 or higher (with Java 1.3.1 or higher) y Camino 0.8.4 or higher

y Firefox 1.5 or higher

z Verify physical connectivity by checking for solid link lights on the device. If you do not get a solid link light, try using a different cable or connect to a different port on the device if possible. If the computer is turned off, the link light may not be on.

z Disable any Internet security software running on the computer. Software firewalls such as Zone Alarm, Black Ice, Sygate, Norton Personal Firewall, and Windows® XP firewall may block access to the configuration pages.

z Configure your Internet settings:

y Go to Start > Settings > Control Panel. Double-click the Internet Options Icon. From the Security tab, click the button to restore the settings to their defaults.

y Click the Connection tab and set the dial-up option to Never Dial a Connection. Click the LAN Settings button. Make sure nothing is checked. Click OK.

y Go to the Advanced tab and click the button to restore these settings to their defaults. Click OK three times.

y Close your web browser (if open) and open it.

z Access the web-based utility. Open your web browser and enter the IP address of your DVG-2101S in the address bar. This should open the login page for the web-based utility.

z If you still cannot access the configuration, unplug the power to the VoIP Adapter for 10 seconds and plug it back in. Wait about 1 minute and try accessing the configuration. If you have multiple computers, try connecting using a different computer.

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Contents DVG-2101S VoIP Telephone Adapter Table of Contents Package Contents IntroductionFeatures „ NTP„ VPN Phone LED Power LEDFront Panel Register LEDReset Button Rear PanelHardware Installation Connecting the DVG-2101S Directly to a ModemConnecting the DVG-2101S Behind a Router Hardware Installation Configuration Enter or Return keyClick Setup Wizard StepStatic IP users have to set the DNS address Click Next Step Connection Type SetupInternet Setup Dynamic IPStatic IP Name PasswordService Name PPPoEMAC Address Clone CloneStatic Routing VoIP Setup SIP Account ListPhone Book NumberInternet Time Zone Enable Daylight Saving Dates Time and DateVoIP Settings Call FeatureAdvanced Examples of Making a Conference Call ScenarioSIP Setting Digit Plan Digit Plan Syntex To specify a Enter the following Result Component DescriptionDigits Input IVRDigit Map Scenario Rule Combination VoIP Adapter will do…Min Len PrefixMode ExampleDial Prefix Codec CodecPriority PacketizationPhone Setting DNS Timeout Status Dynamic DNSServer Address Host Name Username or Key QoS Dialing out Settings VPNLAN Mask Maintenance ConfigurationSystem Auto Provision Times Period FileSnmp for Snmp model only Log Setting Firmware Update Access Control Admin Current Password Admin NewPing Test Status Device InformationVoIP Status CDR Status VPN Status Network Status System Log Help Help MenuConfiguration through IVR Frequently Asked Questions Why can’t I access the web-based configuration utility?What can I do if I forgot my password? How can I check if my IP address is correct for logging in?How can I set my computer to use a static IP address? Can I use my DVG-2101S on a Mgcp network?Technical Specifications FCC EMI Statement FCC Caution
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