Seagate ST317240A, ST38420A, ST313030A, ST310231A, ST34310A manual Troubleshooting

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24 Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B

Troubleshooting

If you have installed your drive and it does not function properly, perform the following basic checks:

Warning. Always turn off the computer before changing jumpers or unplugging cables and cards. Wear a ground strap or use other antistatic precautions while working on your computer or handling your drive.

Verify compatibility. Verify that the host adapter and drive are appropriately matched to each other and to your computer. Refer to the relevant documentation for details.

Check all cards. Verify that all cards are seated in their slots on the motherboard and secured with mounting screws.

Check all connectors and cables. Make sure all ribbon and power cables are securely connected. Ribbon cables are eas- ily damaged, especially at the connector. Try a new cable that you know is good. Make sure no connector pins are bent. Ver- ify that pin 1 on the interface cable is aligned with pin 1 on the drive and host adapter (see Figure 2 on page 6).

Verify jumper settings. Review the instructions in this guide and in your host adapter installation guide. Make sure all appropriate jumpers are installed or removed as necessary.

Check your power-supply specifications. Each time you add a new device to your computer, make sure your com- puter’s internal power supply can support the total power demand. If necessary, consult your dealer for a new power supply.

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Contents Installation Guide Page Contents Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B Easiest way to install your drive What you need Before you beginHandling precautions To configure the drive as a slave To configure the drive as a master or one drive onlyMaster/slave jumpers Master and slave jumper settings Attaching cables and mounting the drive Attaching the cablesMounting screws Cable connectors Configuring your computer Bios Settings Drive Cylinders Heads Sectors Addressing drive-capacity limitations RecommendationMbyte limit Cylinder limit Gbyte limitBios upgrades One drive Partitioning and formatting your driveTwo drives Installation using Disk Manager Windows 95 or Windows 98 installation Standard DOS installation Drive partitioningDrive formatting Additional installation options Non-ATA-compatible slave jumperCable select jumper Advanced Disk Manager options Booting from a disketteDisk Manger online manual Supported operating systems Removing the dynamic drive overlaySelect Uninstall Disk Manager Follow these instructions to remove a DDO from a driveTroubleshooting Additional troubleshooting tips Full capacity Limit capacity to 2.1 Gbytes 4,092 cylinders Screen remains blank when you power up the system System does not recognize the drivePage Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B Fdisk error message, No Fixed Disk Present, appears System error message, Drive not Ready, appearsDrive does not format to full capacity System error message, HDD controller failure appears Drive again. This erases data on the driveOnline services Seagate Technology support servicesAutomated services Presales Support Technical supportCustomer Service CSO Warranty repairSeaFAX 1-800-SEAGATE European support services Call CenterAfrica/Middle East support services Asia/Pacific support services Storing and shipping your drive Seagate drive and approved packing materialsWarranty Maintenance and repairElectromagnetic Compliance for the European Union SicherheitsanleitungPage Page

ST34310A, ST38420A, ST317240A, ST310231A, ST313030A specifications

The Seagate ST313030A, ST310231A, ST317240A, ST38420A, and ST34310A are notable hard drive models that contributed to the evolution of data storage technology in their respective eras. Each of these drives introduced various features and innovations that catered to the growing demands for efficiency, speed, and reliability in data management.

The ST313030A is a 13GB Ultra ATA/66 hard drive that emerged in the late 1990s. It utilized a 3.5-inch form factor and was designed primarily for desktop computers. A key feature of this model was its high data transfer rate, which significantly improved the performance of applications demanding fast read/write capabilities. The drive also featured Advanced Power Management (APM) technology, allowing it to balance performance with energy efficiency.

Following closely was the ST310231A, a 10GB hard drive that offered similar performance benchmarks but introduced enhancements in error correction and data integrity. The device operated at 5400 RPM, providing quicker access times compared to its predecessors. Its robust design and Native Command Queuing (NCQ) support allowed for optimized data access patterns, ultimately enhancing overall system responsiveness.

The ST317240A, another significant model, pushed boundaries with a capacity of 17GB. This drive was praised for its reliability, featuring Seagate's innovative ShockGuard technology, which provided improved resistance to physical shocks and impacts. It was designed for both consumer and enterprise applications, solidifying its place as a reliable storage solution for various use cases.

The ST38420A took a leap forward with a storage capacity of 28.6GB, integrating advanced technologies that included error recovery and a more efficient interface design. This drive also facilitated the use of larger files, catering to the growing multimedia applications of the late 1990s. Its ability to function efficiently in systems with limited power supplies made it a favorable choice for both desktop and mobile devices.

Finally, the ST34310A, boasting a capacity of 40GB, further emphasized performance and reliability. It was equipped with features like thermal recalibration, which minimized operating temperature fluctuations, prolonging the drive’s lifecycle. The drive's legacy is marked by its user-friendly interface and high compatibility across various operating systems.

In summary, these Seagate hard drives represent a pivotal evolution in storage technology, each contributing unique features and technologies that have influenced modern data storage solutions. They laid the foundation for subsequent innovations in the field, emphasizing reliability, efficiency, and performance.