Seagate ST310231A, ST38420A, ST313030A, ST317240A, ST34310A manual Asia/Pacific support services

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38 Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B

Asia/Pacific support services

Technical support

Australia

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FAX: +61-2-9725-4052

Hong Kong

+852-2368 9918

FAX: +852-2368 7173

Japan

—

FAX: +81-3-5462-2979

Singapore

+65-488-7584

FAX: +65-488-7528

Taiwan

+886-2-2514-2237

FAX: +886-2-2715-2923

SeaFAX

Australia+61-2-9756-5170

Warranty repair

Japan

+81-3-5462-2904

FAX: +81-3-5462-2979

Asia/Pacific and

+65-485-3595

FAX: +65-488-7503

Australia

 

 

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Contents Installation Guide Page Contents Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B Easiest way to install your drive What you need Before you beginHandling precautions To configure the drive as a master or one drive only To configure the drive as a slaveMaster/slave jumpers Master and slave jumper settings Attaching cables and mounting the drive Attaching the cablesMounting screws Cable connectors Configuring your computer Bios Settings Drive Cylinders Heads Sectors Recommendation Addressing drive-capacity limitationsMbyte limit Cylinder limit Gbyte limitBios upgrades Partitioning and formatting your drive One driveTwo drives Installation using Disk Manager Windows 95 or Windows 98 installation Standard DOS installation Drive partitioningDrive formatting Additional installation options Non-ATA-compatible slave jumperCable select jumper Booting from a diskette Advanced Disk Manager optionsDisk Manger online manual Supported operating systems Removing the dynamic drive overlaySelect Uninstall Disk Manager Follow these instructions to remove a DDO from a driveTroubleshooting Additional troubleshooting tips Full capacity Limit capacity to 2.1 Gbytes 4,092 cylinders Screen remains blank when you power up the system System does not recognize the drivePage Medalist 17240, 13030, 10231, 8420 and 4310, Rev. B System error message, Drive not Ready, appears Fdisk error message, No Fixed Disk Present, appearsDrive does not format to full capacity System error message, HDD controller failure appears Drive again. This erases data on the driveSeagate Technology support services Online servicesAutomated services Presales Support Technical supportCustomer Service CSO Warranty repair SeaFAX 1-800-SEAGATE European support services Call CenterAfrica/Middle East support services Asia/Pacific support services Storing and shipping your drive Seagate drive and approved packing materialsElectromagnetic Compliance for the European Union WarrantyMaintenance and repair SicherheitsanleitungPage Page
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