Changing from Tone to Pulse Dialing
Phones can communicate with the telephone network in two ways: tone (DTMF) or pulse dialing. If you know your phone company uses pulse dialing or the test call for line 1 did not work, follow these steps:
1.With the phone in standby, press Menu.
2.Use Up or Down to highlight Global Setup, then press OK.
3.When your phone prompts you to select a line, press Line1.
4.Use Up or Down to highlight Dial Mode, then press Ok.
5.Highlight Pulse, then press OK. The phone sounds a confirmation tone. Try making another test call using line 1.
If your test call on line 2 did not connect, follow the same process, but press Line2 in step 3.
If you use pulse dialing and you need to send DTMF tones during a call (if you're using an automated response system, for example), press to temporarily switch to tone dialing. When the call ends, the phone automatically returns to pulse dialing mode.