Uniden EXAI 7980 owner manual Troubleshooting, Symptom Suggestion

Page 51

Additional information (continued)

Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first.

Symptom

 

Suggestion

The status light won't come on

• Make sure the AC adapter is plugged into the

when the handset is placed in

base unit and wall outlet.

the base unit.

• Make sure the handset is properly seated in

 

the base unit.

 

• Make sure the charging contacts on the hand-

 

set and base unit are clean.

 

 

The audio sounds weak and/or

• Make sure that the base unit antenna is in a

scratchy.

vertical position.

 

• Move the handset and or base unit to a

 

different location away from metal objects or

 

appliances and try again.

 

• Press chan

to help eliminate background

 

noise.

 

 

• Make sure that you are not too far from the

 

base.

 

 

 

Can't make or receive calls

• Check both ends of the base unit telephone

 

line cord.

 

 

• Make sure the AC adapter is plugged into the

 

base unit and wall outlet.

 

• Disconnect the AC adapter for a few minutes,

 

then reconnect it.

 

• Reset the digital security code (See page 43).

 

• Make sure

talk is pressed.

 

 

The handset doesn't ring or

• The battery pack may be weak. Charge the

receive a page.

battery on the base unit for 15-20 hours.

 

• The handset may be too far away from the

 

base unit.

 

 

• Place the base unit away from appliances or

 

metal objects.

 

• Reset the digital security code (See page 43).

 

 

The Caller ID disappears.

• The handset was picked up before the second

 

ring.

 

 

• The call was placed through a switch board.

 

 

The Caller ID does not display.

• Call your local telephone company to verify

 

your Caller ID service is current.

 

 

 

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Contents Exai Introduction FeaturesTable of contents 11 to Read this first6 to 9 to10Step Checking the package contentsChoose the best location Setting up the base unitConnect the base unit Tips Choose the dialing modePreparing the battery pack Battery use time per charge When the battery charge becomes lowCleaning the battery contacts Setting Caller ID options Entering your area code On-hook dialing Making callsOff-hook dialing Redialing On-hook redialingOff-hook redialing Receiving calls Auto Talk when ringingAny key when ringing Any key when pagingHandset ringer tone Handset ear speaker volumeBase ringer switch Base speaker volumeReceiving a call from the base Storing phone numbers and names Memory storingDn »key to scroll through the characters Memory dialing Making calls with memory dialingOn-hook dialing Display a Programmed Number Off-hook dialingEditing a stored name and/or phone number Memory editingUse the #/ 1 and */tone/0 Erasing a stored name and/or phone number Memory erasingCaller ID Caller ID serviceHere are some typical displays When the telephone ringsViewing the Caller ID Message list Long Distance call settings and cancellationDeleting a Caller ID message Deleting information from the Caller ID listDeleting all Caller ID name/numbers Using the Caller ID list Calling a party from the Caller ID listLong Distance calls Storing Caller ID messages in Memory Using Caller ID with call waiting service Setting the clock Using the answering machineChanging the greeting Recording the greetingTurning the answering machine on and off Setting the number of ringsSetting maximum recording time for incoming messages Setting the toll saver switchPlaying recorded messages Screening incoming calls Deleting recorded messagesLeaving a voice memo Recording a phone conversation 2-way REC Selecting a PIN code Remote access Remote room monitor Way conversation When speaking on the handsetWhen speaking on the base Additional informationChanging the digital security code Standard wall plate mounting Mounting the base unit on a wallDirect wall plate mounting Installing the beltclip Headset installationTo attach the beltclip To remove the beltclip Maintenance Battery replacement and handlingPower Failure Symptom Suggestion TroubleshootingAdditional information Handset SpecificationsGeneral Base unitW, X, Y, Z IndexG, H K, LPage Uniden America Corporation