Archos AV420 user manual 20Technical Support, Telephone Support

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20Technical Support

•For warranty and services purposes, keep your sales receipt for proof of purchase. The serial number can be found in the battery compartment.

•If technical support (Telephone or E-mail) determines that your product needs to be returned, please contact the place of purchase to have your product repaired or replaced (depending on problem type). Customers who purchased directly from the Archos website should ﬁll out the RMA return request form on the website.

•There is an FAQ – Frequently Asked Questions section at the ARCHOS Website www.archos.com that can help answer many of your questions.

•If you need technical help, you may contact ARCHOS directly in your own language via these phone numbers. For other countries, please use e-mail technical support.

DO NOT USE phone or e-mail support for marketing and sales questions. These numbers are to aid those who have technical difﬁculties / malfunctions.

------------Telephone Support---------------------------------------------------

949-609-1400	(USA, Canada)	09-1745-6224	(Spain)
01 70 20 00 30	(France)	02-4827-1143	(Italy)
0207-949-0115	(UK)	020-50-40-510	(Netherlands)
069-6698-4714	(Germany)

------------E-mail Support--------------------------------------------------------

tech-support.us@archos.com	English (United States and Canada customers)
tech-support.eu@archos.com	English or French (Europeandtherestoftheplanet)
tech-support.de@archos.com	German (Germany)

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Contents AV420 Table of Contents Music Playing Music Files Technical Specifications Legal Archos Team Intro Ports, Buttons and Connections Multi-connect Adapter Plugging in the AC Adapter Shutting off the AV400 and Battery saving featuresIntro First Time Usage Turning on the AV400Foreign Character Sets Changing the Interface LanguageCharging the Batteries Hardware Reset Caring for the AV400Video Playing Video Files Setting a Bookmark Set Screen FormatDisplay Format Settings Resume FunctionNon Protected Internet Video Content Playing Video Files from the InternetPre-record Screen Setup Parameters During Recording Video Recording Video FilesSetting the Recording Parameters Resolution Manually Setting the Scheduler Where is the Recording Saved?Copy Protection Page Page Video Automated Yahoo! TV Recording Scheduler Page Video Setting the Infrared Emitter Code Part 1 Choose your Device, Brand and ModelPart 2 Testing the Emitter codes Channel. Example Set to 3 if you need to choose a channel Video Editing Video Files Page VIDEO-CreatingMPEG4videofileswithyourcomputer Installing the PC Software Using MPG4 Translator Select Source & Destination Files Target & Priority Music Playing Music Files Button ControlPlay Screen Icons Browsing through your Music LibraryPlaying Through your Stereo System Setting a Bookmark Music Putting Music onto your AV400 WMP9 WMP10 Transferring your CD collection to the AV400Installing Windows Media Player 9 WMP9 Copy the Installation folder and run the installerInstalling Windows Media Player 10 WMP10 Music Playlists Playing a PlaylistCreating a Playlist Saving a PlaylistAdding songs to a Playlist while listening to Music Music Recording Music Recording ProcedureCable Connections for Audio Recording Microphone Audio Editing Incremental RecordingPage Music Using iTunes with your AV400 Photo Viewing Photos Viewing PhotosViewing a slideshow Transferring photos to your AV400Page Browser Using the Browser Navigating the Directory StructureFile and Folder Operations Copying and Moving Files and Folders Using the Virtual Keyboard Connecting the AV400 Connecting/Disconnecting* the AV400 to/from your PCUSB Connection Type ‘Hard Drive’ or ‘Windows Device’ Windows XP If you have OS X, you must update to version Disconnecting the AV400 from your ComputerMacintosh Settings Sound SettingsPlay Mode Settings Sound ParametersClock Settings Display Settings Setting DescriptionPower Settings Can wake up to make a scheduled video recording System Settings Windows Device default, Hard driveTV control Download the UpdateAV400.AOS ﬁle Updating the AV400 Firmware Operating System OS‘Hard Drive’ or ‘Windows Device’? 20Technical Support Telephone SupportWorldwide Ofﬁces Troubleshooting USB Connection issuesCharging and Power issues 21.3 AV400 locks up freezes operation or StopsFile issues, corrupted data, formatting, and partitioning Computer locks-up freezes operation or StopsPage Quit all running applications Technical Specifications Archos Video AV400 seriesWarranty and Limited Liability LegalElectrostatic Discharge Copyright Notice