•On older Win98SE computers, if there is a line “lastdrive=” in the config.sys file, make sure that it is “lastdrive=z”.
•If the Files Allocation Table (FAT) gets corrupted, the AV400 may not show up in Windows XP for over one minute, and then it comes up as local drive. Use DOS Utility ChkDsk as shown below.
•Windows® XP may recognize the AV400 hard disk but yet not assign a drive letter to it. Right click on My Computer and select Manage. Then select Storage, then Disk Management. Within this window you may see the hard drive and be able to assign a drive letter by
Problem: What do I do if I try to disconnect via the green arrow but keep getting “The device ‘Generic Volume’ cannot be stopped now. Try stopping the device again later.”
Answer: Shut off any program that might be accessing data on the AV400, including Windows® Explorer. If this does not work, shut down all programs, wait 20 seconds, then try the green arrow one or two times again. If this does not work, you should shut down the computer and disconnect the USB cable once the computer is off.
21.2Charging and Power issues
You do not need to fully discharge the batteries before recharging them. Problem: You do not need to fully discharge the batteries before recharging them.
Answer: The specifications are under the condition that the screen backlight goes off after 30 seconds (for music) and the user does not access the machine, it just sits and plays. If you get significantly less time from a full charge, call our technical support
21.3AV400 locks up (freezes operation) or Stops
Problem: The AV400
Solution: If the ‘Lock buttons’ is set, none of the buttons respond. Hold down the left function button for three seconds to turn off the ‘Lock buttons’ function. A freeze up could also be caused by electrostatic phenomena. That is, static electricity has temporarily knocked out the AV400. Hold down on the STOP/OFF button for 15 seconds and the AV400 will shut off. Restart it normally now.
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