TROUBLESHOOTING
Continued
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | |||
Gas odor even when control | 1. | Gas leak. See Warning | 1. | Locate and correct all leaks (see |
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knob is in OFF position |
| statement on page 37 |
| Checking Gas Connections, page 24) | |
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Gas odor during combustion | 1. | Gas leak. See Warning | 1. | Locate and correct all leaks (see | |
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| statement on page 37 |
| Checking Gas Connections, page 24) |
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Dark residue on logs or inside | 1. | Improper log placement | 1. | Properly locate logs (see Installing | |
of fireplace |
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| Logs, Lava Rock, and Glowing | |
| 2. | Air holes at burner inlet | 2. | Embers, page 27) | |
| Clean out air holes at burner inlets, | ||||
| 3. | blocked | 3. | Periodically repeat as needed | |
| Burner flame holes blocked | Remove blockage or replace | |||
| 4. |
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| burner | |
| Improper venting or exces- 4. Have the vent system inspected, | ||||
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| sive blockage |
| including the termination cap. Re- | |
| 5. |
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| move any restrictions or blockage | |
| Excessive amounts of em- 5. Clear excess embers from around | ||||
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| bers and pan material |
| the rear main ports. Use a mini- | |
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| mum of one layer of smaller ember | |
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| pieces to achieve the best glowing | |
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| effect over the visible areas |
Specifications
CD36TN-M Natural Gas
• Rating: 15,000/21,000 Btu/hr
• Gas Type: Natural Gas Only
• Ignition: Millivolt
• Manifold Pressure: below 2000 ft. elevation - 3.5" w.c. (0.87 kPa)
• Orifice Size (Main Burner): #44 DMS (0.086")
• Minimum Inlet Supply Pressure: 5.5" w.c. (1.1 kPa)
• Firebox Dimensions (HxWxD) (Flanges and Standoffs Not Included in Measurement): 35 ¾"x 36 ¼" x 14 ¾"
CD36TN-M Propane/LP Gas
• Rating: 13,000/20,000 Btu/hr
• Gas Type: Propane/LP Gas Only
• Ignition: Millivolt
• Manifold Pressure: 10.0" w.c. (2.5 kPa)
• Orifice Size (Main Burner): #55 DMS (0.052")
• Minimum Inlet Supply Pressure: 11.0" w.c. (2.7 kPa)
• Firebox Dimensions (HxWxD) (Flanges and Standoffs Not Included in Measurement): 35 ¾"x 36 ¼" x 14 ¾"
Replacement Parts
Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.
Parts Under Warranty
Contact authorized retailers of this product. If they can not supply original replacement part(s), call DESA’s Customer Service Department at
When calling DESA, have ready
•your name
•your address
•model and serial numbers of your fireplace
•how fireplace was malfunctioning
•type of gas used (propane/LP or natural gas)
•purchase date
Usually, we will ask you to return the part to the factory.
Parts Not Under Warranty
Contact authorized retailers of this product. If they can not supply original replacement part(s), call DESA at
When calling DESA, have ready
•model number of your fireplace
•the replacement part number
38 | www.desatech.com |