statement on page 37

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Gas odor even when control

1.

Gas leak. See Warning

1.

Locate and correct all leaks (see

 

knob is in OFF position

 

statement on page 37

 

Checking Gas Connections, page 24)

 

 

 

 

 

 

Gas odor during combustion

1.

Gas leak. See Warning

1.

Locate and correct all leaks (see

 

 

statement on page 37

 

Checking Gas Connections, page 24)

 

Dark residue on logs or inside

1.

Improper log placement

1.

Properly locate logs (see Installing

of fireplace

 

 

 

Logs, Lava Rock, and Glowing

 

2.

Air holes at burner inlet

2.

Embers, page 27)

 

Clean out air holes at burner inlets,

 

3.

blocked

3.

Periodically repeat as needed

 

Burner flame holes blocked

Remove blockage or replace

 

4.

 

 

burner

 

Improper venting or exces- 4. Have the vent system inspected,

 

 

sive blockage

 

including the termination cap. Re-

 

5.

 

 

move any restrictions or blockage

 

Excessive amounts of em- 5. Clear excess embers from around

 

 

bers and pan material

 

the rear main ports. Use a mini-

 

 

 

 

mum of one layer of smaller ember

 

 

 

 

pieces to achieve the best glowing

 

 

 

 

effect over the visible areas

Specifications

CD36TN-M Natural Gas

• Rating: 15,000/21,000 Btu/hr

• Gas Type: Natural Gas Only

• Ignition: Millivolt

• Manifold Pressure: below 2000 ft. elevation - 3.5" w.c. (0.87 kPa)

• Orifice Size (Main Burner): #44 DMS (0.086")

• Minimum Inlet Supply Pressure: 5.5" w.c. (1.1 kPa)

• Firebox Dimensions (HxWxD) (Flanges and Standoffs Not Included in Measurement): 35 ¾"x 36 ¼" x 14 ¾"

CD36TN-M Propane/LP Gas

• Rating: 13,000/20,000 Btu/hr

• Gas Type: Propane/LP Gas Only

• Ignition: Millivolt

• Manifold Pressure: 10.0" w.c. (2.5 kPa)

• Orifice Size (Main Burner): #55 DMS (0.052")

• Minimum Inlet Supply Pressure: 11.0" w.c. (2.7 kPa)

• Firebox Dimensions (HxWxD) (Flanges and Standoffs Not Included in Measurement): 35 ¾"x 36 ¼" x 14 ¾"

Replacement Parts

Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

Parts Under Warranty

Contact authorized retailers of this product. If they can not supply original replacement part(s), call DESA’s Customer Service Department at 1-866-672-6040.

When calling DESA, have ready

your name

your address

model and serial numbers of your fireplace

how fireplace was malfunctioning

type of gas used (propane/LP or natural gas)

purchase date

Usually, we will ask you to return the part to the factory.

Parts Not Under Warranty

Contact authorized retailers of this product. If they can not supply original replacement part(s), call DESA at 1-866-672-6040 for referral infor- mation.

When calling DESA, have ready

model number of your fireplace

the replacement part number

38

www.desatech.com

118531-01A

Page 38
Image 38
Desa CD36TN-M Continued, Observed Problem, Possible Cause, Remedy, Parts Under Warranty, Parts Not Under Warranty