Desa CD36TN-M installation manual WARNING If you smell gas Shut off gas supply

TROUBLESHOOTING

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WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Fol- low the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

OBSERVED PROBLEM	POSSIBLE CAUSE		REMEDY
Glass soots	1.	Flame impingement on logs	1.	Adjust the log set so the flame
				does not excessively impinge
			2.	on it
	2.	Debris around burner air		Inspect the opening at the base
				of the burner to see that it is
		mixer		not packed with any type of
				material
Fireplace produces a clicking/tick-	1.	Metal expanding while heating	1.	This is common. If noise is
ing noise just after burners are lit		or contracting while cooling		excessive, contact qualified
or shut off				service person
Remote does not function	1.	Battery is not installed or bat-	1.	Replace 9-volt batteries in
		tery is power is low		receiver and hand-held remote
				control
Fireplace produces unwanted	1.	Gas leak. See Warning	1.	Locate and correct all leaks
odors		statement above		(see Checking Gas Connec-
				tions, page 24)
Fireplace shuts off in use	1.	High or gusting winds	1.	Fireplace has been tested for
				up to 40 mph winds. However,
				extreme conditions may occur.
	2.	Low line pressure		See Lighting Instructions on
			2.	page 28
	3.	Pilot is partially clogged		Check local propane/LP or
			3.	natural gas company
	4.	Inner vent pipe leaking ex-		Clean pilot (see Cleaning and
			4.	Maintenance, page 33
		haust gases into system		Locate and correct all vent
	5.	Glass is too loose and air tight		connections (see Installation
			5.	Planning, page 11)
		gasket leaks in corners after		Tighten or replace glass door
	6.	usage		(see Removing/Replacing
		Bad thermopile or thermo-	6.	Glass Door, page 25)
	7.	couple		Replace faulty components
		Vent cap improperly installed	7.	Check for proper installation
		or blocked
				or remove debris or blockage

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