NETGEAR EVA9100 user manual Maintenance and Troubleshooting

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Digital Entertainer Express EVA9100 User Manual

Figure 6-2

To check for firmware updates on the NETGEAR website, select Update from the Internet, and follow the onscreen prompts.

If the firmware file is located on a USB storage device, connect the device to the USB port of your Digital Entertainer Express, and select Specify a location. Uncompress the .zip file, if necessary. The .img firmware file must be on the top level (root) of the device. If more than one file is on the device, you are prompted to select a file.

2.When the update is complete, the Digital Entertainer Express restarts.

3.Following a firmware update, you need to reload your media library into the Digital Entertainer Express from the backup location.

You can use the Configuration wizard with a Windows-based PC or Mac to locate shared media. See “Configuring Your Media Library” on page 1-11.

To manually locate shared media, press Home > More > Supervisor functions > Advanced Settings > Servers and shared folders. See “Setting Up Network Shares” on page 5-5.

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Maintenance and Troubleshooting

v1.0, October 2009

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Contents NETGEAR, Inc Digital Entertainer Express EVA9100 User ManualStatement of Conditions TrademarksCustomer Support World Wide WebContents Chapter Listening and Viewing Appendix B Related Documents Index Compliance V1.0, October Conventions, Formats, and Scope About This ManualVersion History Important Safeguards and Notices Chapter Custom Installation and ConfiguratonRear View Front ViewRemote Control Type of Connection Required Cable Audio and Video CablesConnecting the Digital Entertainer Express Setting Up the Digital Entertainer Express Type of Cable Available Video Modes Region Video ModesInstalling the Digital Entertainer for Windows Software V1.0, October Installing the Digital Entertainer Software on a Mac Configuring Your Media Library Using the Configuration Wizard with a Windows-Based PC V1.0, October Using the Configuration Wizard with a Mac V1.0, October V1.0, October Protected Media Stored on a Mac Playing Protected Media FilesProtected Media Stored on a PC V1.0, October Remote Control Buttons Navigating with the Remote ControlGetting to Know Your Digital Entertainer Express Button DescriptionMusic TV ModeVideo PicsTelevision Main Menu Parental Control Tips When Using the Remote Control to Browse or SearchDigital Entertainer Software for Windows Need color screen shot Accessing the Digital Entertainer Express with Your BrowserUsing Your Browser to Play Media USB Flash Drives or Media Players Chapter Listening and ViewingListening to Music Home, and select Button When Music Is Playing When Music Is Paused Remote Control When Music Is PlayingViewing Photos V1.0, October Button Action When Viewing Photos Using the Remote Control to View PhotosViewing Stored Video Files Playing Music and Viewing Photos at the Same TimeUsing the Remote Control When Stored Video Is Playing Playing Internet Media Viewing YouTube Content V1.0, October Playing Internet Radio Using the Remote Control When YouTube Is PlayingViewing Weather Viewing News and WeatherInternet Channels V1.0, October Viewing Digital Entertainer Express Status from Your PC Chapter Fine-Tuning Your ExperienceImproving Media Library Search Results Using the Tag Tool Application Adding Cover Art Adding High-Resolution Album or Cover ArtCapturing a Video Frame for Cover Art Adding Album Art to All the Songs in an Album Using the Script Wizard to Automate TasksUnderstanding Home Networking V1.0, September Assessing Your Speed Requirements Optimizing the Performance of Your Home NetworkNetwork Bandwidth V1.0, September Media File Performance Access and Network Security Taking PrecautionsTips for Streaming Video Block Video Files By Rating Setting Up Parental ControlBlock Files By Location Advanced Settings Advanced Features and More FeaturesDisplay and Screensaver Adding a Skin Network Connection Audio and SlideshowMedia Library Management Setting Up Network SharesV1.0, October System Information More... SettingsSetting Up Hot Keys Enabling PC AccessButton Action Backspace Nudge mouse Remote Control PC Access Is EnabledButton Action Updating the Firmware Chapter Maintenance and TroubleshootingMaintenance and Troubleshooting Hdmi cable not included in the package Changing from Composite Video Cable to Hdmi Video CableSupervisor Functions Advanced settings. See Advanced Settings onConnecting to the Digital Entertainer Express Troubleshooting TipsProblem Solution Media Does Not Play Configuring Your Firewall Port SettingsWindows System Passwords Accessing Your Digital MediaMacintosh OSX LinuxError Messages Error MessagesMessage Description and Action Ethernet LAN Connection Network ConnectionsIP Address Connecting to a ServerPing Using PingTable A-1. Default Configuration Settings Restoring Factory SettingsFeature Description Table A-2. Technical Specifications Supported Media File Formats Technical SpecificationsTable A-2. Technical Specifications Document Link Appendix B Related DocumentsIndex Index-2 Index-3 Compliance FCC Requirements for Operation in the United States Regulatory Compliance InformationExport Restrictions Requirements For Operation in the European CommunityEuropean Union Statement of Compliance Operation Using 2.4 GHz Channels in FranceItaliano Macrovision Notice Industry Canada StatementRadiation Exposure Statement Software License AgreementV1.0, October