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CARE AND MAINTENANCE
English
Problem | What to do |
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My computer does not | • Remove the SoundLink USB key from your computer, wait 30 seconds and insert it again. |
recognize the SoundLink™ | • If you are using a USB hub, make sure the hub is powered. |
USB key. | • Try a different USB port. If you are using a powered USB hub, try moving the SoundLink USB key to |
| a USB port on the computer. |
| • Remove the SoundLink USB key, restart your computer, and insert the USB key again. |
| • Refer to the owner’s guide, help system, or technical support for your computer to learn how to |
| detect and install new hardware. |
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My computer does not | • Decrease the distance between the speaker and your computer. |
connect with the | • If you are using a desktop computer, try moving the SoundLink USB key to a USB port on the front |
SoundLink speaker. The | of the computer (if possible) or use a USB extension cable. |
wireless source light blinks | • Remove the SoundLink USB key from your computer, wait 30 seconds and insert it again. |
continuously. | • Disconnect the power supply from the SoundLink speaker, remove the battery from the SoundLink |
| speaker and install it again. Reconnect the power supply. |
| • Try restoring the wireless link between the speaker and the USB key. See “Restoring the wireless |
| link” on page 14. |
| • Try moving the speaker closer to your computer or away from possible sources of interference such |
| as another wireless device, a microwave oven, or wireless computer network router. |
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The SoundLink system | • Make sure there is a clear path between the remote and the SoundLink system. |
does not respond to | • Using a clean, dry cloth, wipe the small lens on the front end of the remote. |
remote control commands. | • Try the remote from a different location or try changing the location of the speaker. You may be |
| experiencing interference from bright room lights or sunlight. |
| • Make sure the remote battery is installed correctly or replace it if it is old. |
| • Check the SoundLink speaker battery status light. Charge the battery if necessary. |
| • Make sure your music playback program is selected in the foreground on your computer. |
| • Be aware that remote commands may not operate Internet radio stations. |
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