Troubleshooting

Status Light Descriptions

Table 1 • LED States

Three Red Flashes	3 - Out of Paper	This code indicates that the selected
		EOP sensor has detected no media
		present. This value is signaled when
		the mark engine has detected a mark
		larger than "TOF marker length” plus
		5mm, or when the A/D reading of the
		EOP sensor drops below the “End of
		paper threshold”. This error is cleared
		after successful media load (either via
		calibration or via regular media load).

Four Red Flashes	4 - Print Head Lifted	This code indicates that the print head
		has been lifted. This error is cleared
		by returning the print head to its
		locked position.

Five Red Flashes	5 - Paper Feed Error	This code indicates that the paper
		failed to reach the presenter sensor
		within the expected amount of time.
		The error is signaled if the media does
		not reach the presenter sensor after
		feeding the length from the cutter to
		the sensor plus 15mm. This error is
		cleared by opening and closing the
		print head, or by cycling power off and
		on.

Yellow Flashing	6 - Head Temperature	This code indicates that the print head
	Error	has exceeded the maximum permitted
		temperature. This status code is set
		when the print head temperature
		exceeds 65° C (149° F). When this
		condition occurs, the printer feeds
		100mm (4 inches) of blank media,
		cuts, and presents. This error is
		cleared automatically when the print
		head temperature falls below 55° C
		(131° F).

Rapid Amber	Firmware missing or	This code indicates that the bootware
Flashing	corrupt	has detected an incorrect or missing
		checksum in the firmware. This error is
		cleared when the firmware is reloaded
		or updated. Refer to the TTP 2000
		Series Technical Manual for firmware
		upload procedure.

P1055866-001

TTP 2030™ Windows CE Software Integrator Guide

4/14/2013