Zebra Technologies TTP 2030 manual Troubleshooting

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3 • Troubleshooting

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Status Light Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

LED States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Media Sensing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Black Mark Calibration Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Other Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Contact Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

P1055866-001

TTP 2030™ Technical Manual

04/14/2013

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Contents Zebra TTP Page Contents Troubleshooting How This Document Is Organized Who Should Use This DocumentDocument Conventions Introduction Description Windows CE DriverPrinter Driver Driver FunctionsPrint Spooling Port MonitorStatus Monitoring GetPrinterStatus TTP 2030 Status codesTypes of Status Monitoring NAK 0FPrinter and Driver Parameter Setting and Maintenance Control Panel ExtensionInstallation Firmware UpdateCE Driver Installation UI OptionCommand Line Option To create a shortcut filePrinter Settings Device SettingsMedia Width Media HeightDarkness Max Print SpeedCutter Mode Media TrackingTop Margin Bottom MarginPresenter Timeout Partial Cut WidthPresenter Loop Length Eject LengthPresenter Mode Clear PresenterTools Tools TabAbout About tab shows the current driver versionSetting Black Mark Mode To set black mark modeStatus Light Descriptions LED StatesTroubleshooting Status Indicator Print Quality ProblemsNo print on the label Printed image does not look right Media Sensing Problems Black Mark Calibration ProcessPrinter will not load the media Printer will not eject the mediaOther Problems Receipts are not cutting properlyThere are no lights on the printer Receipts are not cutting at the black markContact Technical Support