Zebra Technologies TTP 2030 manual Contact Technical Support

Page 30

26

Troubleshooting

Contact Technical Support

Contact Technical Support

Technical Support via the Internet is available 24 hours per day, 365 days per year at www.zebra.com.

For questions on the operation of Zebra equipment and software, please call your distributor. For additional assistance, contact us.

Please have your model and serial numbers available.

P1055866-001

TTP 2030™ Windows CE Software Integrator Guide

4/14/2013

Image 30

Contents Zebra TTP Page Contents Troubleshooting Who Should Use This Document How This Document Is OrganizedDocument Conventions Introduction Description Windows CE DriverPrinter Driver Driver FunctionsPort Monitor Print SpoolingStatus Monitoring GetPrinterStatus TTP 2030 Status codesTypes of Status Monitoring NAK 0FPrinter and Driver Parameter Setting and Maintenance Control Panel ExtensionCE Driver Installation InstallationFirmware Update UI OptionCommand Line Option To create a shortcut filePrinter Settings Device SettingsDarkness Media WidthMedia Height Max Print SpeedTop Margin Cutter ModeMedia Tracking Bottom MarginPresenter Loop Length Presenter TimeoutPartial Cut Width Eject LengthPresenter Mode Clear PresenterTools Tools TabAbout About tab shows the current driver versionSetting Black Mark Mode To set black mark modeStatus Light Descriptions LED StatesTroubleshooting Print Quality Problems Status IndicatorNo print on the label Printed image does not look right Media Sensing Problems Black Mark Calibration ProcessPrinter will not load the media Printer will not eject the mediaThere are no lights on the printer Other ProblemsReceipts are not cutting properly Receipts are not cutting at the black markContact Technical Support