Troubleshooting
Print Quality Problems
21
Status Indicator
The orange status indicator has several functions:
•ON constantly – the printer is operational
•Flash, flash, pause, flash, flash – is the
•Flashes rapidly – indicates error. Press and hold the Feed button and the number of flashes will reflect the
1 | Presenter jam, paper cannot be ejected / retracted |
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2 | Cutter cannot return to home position |
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3 | Out of paper |
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4 | Printhead lifted |
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5 | Paper feed error (under head) |
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6 | Temp error, printhead is above 60°C |
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7 | Paper jam during present |
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8 | Paper jam during retract |
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10 | Black mark not found (on media load) |
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11 | Black mark calibration error |
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Fast flashes | Checksum error at firmware loading |
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Steady light | Wrong firmware type |
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Status codes are reset when the:
•Conditions causing them are removed
•Printer is power cycled (turned off/on)
•Printhead is lifted and then lowered to clear a paper jam
Print Quality Problems
No print on the label
•The media may not be direct thermal media.
•Is the media loaded correctly? Is the thermal media coating facing upward?
•The printhead may be dirty or damaged.
•The printhead is dirty. Clean the printhead. Refer to the TTP 2000 Service Manual (P1002903) available at www.zebra.com/partners for instructions.
•The printhead is damaged. Replace the printhead. Refer to the TTP 2000 Service Manual (P1002903) available at www.zebra.com/partners for instructions.
4/14/2013 | TTP 2030™ Windows CE Software Integrator Guide |