Plantronics HL10, WO201 manual Using Your Savi Office Wireless Headset System, Powering Up Headset

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7 Using Your Savi Office Wireless Headset System

Important It is highly recommended that you install the Plantronics software. Though your Savi Office system will operate without the software it will limit the system’s full capabilities.

Powering Up Headset

If the headset battery is charged the headset is automatically on. The headset does not have an on/off button.

Call Control Button

Indicator Light

Placing, Answering, and Ending Calls with Desk Phone

Phones with Handset Lifter or Electronic Hookswitch

Phones without Handset Lifter or Electronic Hookswitch

To place a call

1.

Short press call control button on headset*

1.

Short press call control button on headset*

 

 

 

or short press base desk phone talk button

 

or short press base desk phone talk button

 

2.

Dial number

2.

Remove handset from cradle**

 

 

 

 

3.

Dial number

 

 

 

 

 

 

To answer a call

1.

Short press call control button on headset

1.

Short press call control button on headset or

 

 

 

or short press base desk phone talk button

 

short press base desk phone talk button

 

 

 

 

2.

Remove handset from cradle**

 

 

 

 

 

To end a call

1.

Short press call control button on headset

1.

Short press call control button on headset or

 

 

 

or short press base desk phone talk button

 

short press base desk phone talk button

 

 

 

 

2.

Return handset to cradle**

* Assumes your default line is set to desk phone.

**To place, answer, and end calls with desk phones that have a headset button and without a handset lifter, you will need to press the headset button on the desk phone instead of removing the handset from the cradle.

Placing, Answering, and Ending Calls with Microsoft Office Communicator

To place a call*

To answer a call on the headset

Dial number using Microsoft Office Communicator**

Short press call control button on headset

To end a call on the headset

Short press call control button on headset

*Assumes Savi Office is set up as Speaker/Microphone in Microsoft Office Communicator “Set Up Audio and Video” page.

**Consult Microsoft Office Communicator Help for more information on how to place a call.

Note You can also answer calls directly from Microsoft Office Communicator by clicking on the Call Alert that appears on your PC screen.

In this case the call will be directed to the default speakerphone which may not be your headset. Consult Microsoft Office Communicator Help for more information.

Plantronics Savi User Guide

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Contents Savi Office WO201 Wireless Headset System Welcome Contents Package Contents and Features Savi WH200/WH210 Headset Savi WH200/WH210 Headset FeaturesHL10 Lifter Optional Connecting Base to Desk Phone Base Set UpConnecting Power Supply to Base Attaching Charge Cradle to BaseFitting Headset Headset Set UpDocking and Charging the Headset Checking Configuration Configure and Test CallMaking a Test Call with Desk Phone Installing Lifter Lifter Set Up OptionalIf You Do Not Hear a Dial Tone Extender Arm Additional Parts If RequiredRinger Microphone For Nortel i2004 Phones OnlyInstalling USB Cable PC Set UpMaking a Test Call Using Microsoft Office Communicator Powering Up Headset Using Your Savi Office Wireless Headset SystemPlacing, Answering, and Ending Calls with Desk Phone Placing, Answering, and Ending Calls Other Softphones Switching Between Desk Phone and PC AudioMixing Desk Phone and PC Audio With Plantronics Software Without Plantronics SoftwareMuting the Headset Conferencing In Up to Three Additional HeadsetsSubscribing a Master Headset HeadsetBaseSetting the Range Setting Default Line to Desk Phone or PCSubscription Button Indicator Light Desk Phone and PC Talk Buttons Indicator LightsPlacing the Headset in Sleep Mode Checking Headset Battery LevelHeadset Indicator Light Talk TimePlantronics Software Platform Plantronics Update ManagerSoftphone Support Feature Settings Default Battery LifeDevices Tab Change Password Feature Set LockApplications Tab About Tab Preferences TabHelp for Device Settings Advanced Help for Device Settings BaseCan’t hear a dial tone at the headset Hear static Troubleshooting and Common QuestionsNo audio connection to PC 84158-16

HL10, WO201 specifications

The Plantronics WO201 and HL10 is a cutting-edge wireless headset system designed for use in professional settings, particularly for call centers and office environments. This device combines superior audio quality with exceptional comfort, making it an essential tool for enhanced communication.

One of the main features of the WO201 headset is its ergonomically designed ear cushions, which provide comfort during prolonged use. The lightweight construction ensures that users can wear the device for extended periods without discomfort. The adjustable headband allows for a secure fit that can accommodate a wide range of users.

The WO201 headset employs DECT (Digital Enhanced Cordless Telecommunications) technology, which provides a robust wireless connection. This technology offers crystal-clear audio quality with minimal interference, making it ideal for high-stakes conversations. The headset's wireless range extends up to 300 feet, allowing users the freedom to move around the office while staying connected to their calls.

Another standout feature is the noise-canceling microphone, which significantly reduces background noise. This ensures that the user's voice is heard clearly during calls, enhancing communication for both parties. The HL10 handset lifter adds further convenience by allowing users to answer and end calls remotely, promoting seamless interaction without being tethered to the phone.

The battery life of the WO201 is impressive, providing up to 13 hours of talk time on a single charge. The quick charging feature ensures that users spend less time waiting for the device to charge and more time on important calls. Moreover, the headset can be easily paired with multiple devices, including smartphones and computers, offering versatility in how users connect and manage their communications.

Integration with various softphones and unified communication applications is an additional advantage, making the WO201 and HL10 compatible with the most popular office communication systems. This compatibility streamlines the user experience, allowing for easy management of calls, whether through a desk phone or a computer.

In summary, the Plantronics WO201 and HL10 headset system stands out for its ergonomic design, high-quality audio performance, advanced DECT technology, and exceptional flexibility. These features, combined with reliable battery life and a noise-canceling microphone, make this headset an invaluable asset for professionals seeking to enhance their communication capabilities in a dynamic workplace.