Plantronics WO201, HL10 manual Setting Default Line to Desk Phone or PC, Setting the Range

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Setting Default Line to Desk Phone or PC

The Savi Office system ships with the desk phone as the default outbound line. This means any call initiated from the headset with the call control button will open desk phone audio. You can change your default outbound line from the base talk buttons.

While the system is in idle mode, press and hold the PC talk button or the desk phone talk button for three seconds to select that device as your default outbound line. The talk button indicator light will flash green for four seconds confirming the new setting.

 

Desk Phone

PC Talk Button

Talk Button

Indicator Light

Indicator Light

 

Toggling On/Off Over-the-Air Subscription

The Savi Office system ships with the over-the-air subscription enabled. You can toggle on or off over-the-air subscription using the subscription button on the base. With the master headset undocked and the system idle, press the subscription button for three seconds. The subscription button will flash green for four seconds if over-the-air subscription is on and red for four seconds if off.

Setting the Range

With the master headset docked and the system idle, press the subscription button for three seconds. Both the desk phone and the PC talk buttons will flash green for high range. If you press the subscription button again for three seconds, the talk buttons will flash yellow for medium range. If you press the subscription button again for three seconds, the talk buttons will flash red for low range.

Ending Subscription

If the base is in subscription mode (secure or over-the-air), and you want to end the base from searching for a headset, press the subscription button again. The subscription light will turn solid red for four seconds and then go to it’s previous state.

Subscription Button Indicator Light

Master headset subscribed to base

Solid green

 

 

Base in master subscribing mode

Flashes red and green

 

 

Base conferencing in additional guest

Flashes yellow and

headset(s)

green

 

 

Active conference call with guest

Solid yellow

headsets subscribed to base

 

 

 

Desk Phone and PC Talk Buttons

Indicator Lights

No active audio link

Off

 

 

Incoming call

Flashes green

 

 

Active audio link

Solid green

 

 

Master headset muted

Solid red

 

 

Call on-hold

Flashes red

 

 

Seeking Audio Link*

Solid yellow

*When bringing up a link from the base, the talk button will be solid yellow until a link is established. This could take up to several seconds especially for wideband audio and/or when in moderate to high density environments. If you press the talk button when the indicator light is yellow, it will terminate the search for an audio link.

Desk Phone and PC Talk Buttons “Rules to Live By”

Button (Indicator Light) State

If Button Is Pressed

 

 

Off

Solid green

 

 

Flashing green

Solid green

 

 

Solid green

Off

 

 

Solid red

Solid green

 

 

Flashing red

Solid green

note If in any state, you hold down both the PC and desk phone talk buttons for 1½ seconds both indicator lights will turn solid green and the audio from both devices will be mixed.

Plantronics Savi User Guide

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Contents Savi Office WO201 Wireless Headset System Welcome Contents Package Contents and Features Savi WH200/WH210 Headset Features Savi WH200/WH210 HeadsetHL10 Lifter Optional Base Set Up Connecting Base to Desk PhoneConnecting Power Supply to Base Attaching Charge Cradle to BaseFitting Headset Headset Set UpDocking and Charging the Headset Checking Configuration Configure and Test CallMaking a Test Call with Desk Phone Installing Lifter Lifter Set Up OptionalIf You Do Not Hear a Dial Tone Additional Parts If Required Extender ArmRinger Microphone For Nortel i2004 Phones OnlyInstalling USB Cable PC Set UpMaking a Test Call Using Microsoft Office Communicator Powering Up Headset Using Your Savi Office Wireless Headset SystemPlacing, Answering, and Ending Calls with Desk Phone Switching Between Desk Phone and PC Audio Placing, Answering, and Ending Calls Other SoftphonesMixing Desk Phone and PC Audio With Plantronics Software Without Plantronics SoftwareConferencing In Up to Three Additional Headsets Muting the HeadsetSubscribing a Master Headset HeadsetBaseSetting Default Line to Desk Phone or PC Setting the RangeSubscription Button Indicator Light Desk Phone and PC Talk Buttons Indicator LightsChecking Headset Battery Level Placing the Headset in Sleep ModeHeadset Indicator Light Talk TimePlantronics Software Platform Plantronics Update ManagerSoftphone Support Feature Settings Default Battery LifeDevices Tab Change Password Feature Set LockApplications Tab Preferences Tab About TabHelp for Device Settings Base Help for Device Settings AdvancedTroubleshooting and Common Questions Can’t hear a dial tone at the headset Hear staticNo audio connection to PC 84158-16

HL10, WO201 specifications

The Plantronics WO201 and HL10 is a cutting-edge wireless headset system designed for use in professional settings, particularly for call centers and office environments. This device combines superior audio quality with exceptional comfort, making it an essential tool for enhanced communication.

One of the main features of the WO201 headset is its ergonomically designed ear cushions, which provide comfort during prolonged use. The lightweight construction ensures that users can wear the device for extended periods without discomfort. The adjustable headband allows for a secure fit that can accommodate a wide range of users.

The WO201 headset employs DECT (Digital Enhanced Cordless Telecommunications) technology, which provides a robust wireless connection. This technology offers crystal-clear audio quality with minimal interference, making it ideal for high-stakes conversations. The headset's wireless range extends up to 300 feet, allowing users the freedom to move around the office while staying connected to their calls.

Another standout feature is the noise-canceling microphone, which significantly reduces background noise. This ensures that the user's voice is heard clearly during calls, enhancing communication for both parties. The HL10 handset lifter adds further convenience by allowing users to answer and end calls remotely, promoting seamless interaction without being tethered to the phone.

The battery life of the WO201 is impressive, providing up to 13 hours of talk time on a single charge. The quick charging feature ensures that users spend less time waiting for the device to charge and more time on important calls. Moreover, the headset can be easily paired with multiple devices, including smartphones and computers, offering versatility in how users connect and manage their communications.

Integration with various softphones and unified communication applications is an additional advantage, making the WO201 and HL10 compatible with the most popular office communication systems. This compatibility streamlines the user experience, allowing for easy management of calls, whether through a desk phone or a computer.

In summary, the Plantronics WO201 and HL10 headset system stands out for its ergonomic design, high-quality audio performance, advanced DECT technology, and exceptional flexibility. These features, combined with reliable battery life and a noise-canceling microphone, make this headset an invaluable asset for professionals seeking to enhance their communication capabilities in a dynamic workplace.