Plantronics WO201, HL10 manual Placing, Answering, and Ending Calls Other Softphones, Headset Base

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Placing, Answering, and Ending Calls - Other Softphones

To place a call

To answer a call

To end a call

With Plantronics Software*

Without Plantronics Software

 

 

 

 

1.

Dial number from the supported

1.

Short press call control button on headset** or

 

softphone application

 

short press base PC talk button

 

 

2.

Dial number from softphone application

 

 

 

 

1.

Short press call control button on headset or

1.

Short press call control button on headset** or

 

short press base PC talk button

 

short press base PC talk button

 

 

2.

Answer call using softphone application

 

 

 

 

1.

Short press call control button on headset or

1.

Short press call control button on headset** or

 

short press base PC talk button

 

short press base PC talk button

 

 

2.

Hang up call using softphone application

*Assumes use of supported softphone **Assumes your default line is set to PC

Switching Between Desk Phone and PC Audio

You can switch back and forth between desk phone and PC audio the following ways:

Headset

Base

 

 

Press the volume up button

Short press (less than one second)

(at least 1½ seconds) until the

the base talk button of the device

base talk button indicator light

that you want to switch to.

of the desired device becomes

 

solid green.

 

 

 

Mixing Desk Phone and PC Audio

You can mix desk phone and PC audio the following way:

Base

Simultaneously hold the desk phone and PC talk buttons down (at least 1½ seconds) until both indicator lights become solid green.

Plantronics Savi User Guide

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Contents Savi Office WO201 Wireless Headset System Welcome Contents Package Contents and Features Savi WH200/WH210 Headset Features Savi WH200/WH210 HeadsetHL10 Lifter Optional Connecting Power Supply to Base Base Set UpConnecting Base to Desk Phone Attaching Charge Cradle to BaseDocking and Charging the Headset Headset Set UpFitting Headset Making a Test Call with Desk Phone Configure and Test CallChecking Configuration If You Do Not Hear a Dial Tone Lifter Set Up OptionalInstalling Lifter Ringer Microphone Additional Parts If RequiredExtender Arm For Nortel i2004 Phones OnlyMaking a Test Call Using Microsoft Office Communicator PC Set UpInstalling USB Cable Placing, Answering, and Ending Calls with Desk Phone Using Your Savi Office Wireless Headset SystemPowering Up Headset Mixing Desk Phone and PC Audio Switching Between Desk Phone and PC AudioPlacing, Answering, and Ending Calls Other Softphones With Plantronics Software Without Plantronics SoftwareSubscribing a Master Headset Conferencing In Up to Three Additional HeadsetsMuting the Headset HeadsetBaseSubscription Button Indicator Light Setting Default Line to Desk Phone or PCSetting the Range Desk Phone and PC Talk Buttons Indicator LightsHeadset Indicator Light Checking Headset Battery LevelPlacing the Headset in Sleep Mode Talk TimeSoftphone Support Plantronics Update ManagerPlantronics Software Platform Devices Tab Battery LifeFeature Settings Default Applications Tab Feature Set LockChange Password Preferences Tab About TabHelp for Device Settings Base Help for Device Settings AdvancedTroubleshooting and Common Questions Can’t hear a dial tone at the headset Hear staticNo audio connection to PC 84158-16

HL10, WO201 specifications

The Plantronics WO201 and HL10 is a cutting-edge wireless headset system designed for use in professional settings, particularly for call centers and office environments. This device combines superior audio quality with exceptional comfort, making it an essential tool for enhanced communication.

One of the main features of the WO201 headset is its ergonomically designed ear cushions, which provide comfort during prolonged use. The lightweight construction ensures that users can wear the device for extended periods without discomfort. The adjustable headband allows for a secure fit that can accommodate a wide range of users.

The WO201 headset employs DECT (Digital Enhanced Cordless Telecommunications) technology, which provides a robust wireless connection. This technology offers crystal-clear audio quality with minimal interference, making it ideal for high-stakes conversations. The headset's wireless range extends up to 300 feet, allowing users the freedom to move around the office while staying connected to their calls.

Another standout feature is the noise-canceling microphone, which significantly reduces background noise. This ensures that the user's voice is heard clearly during calls, enhancing communication for both parties. The HL10 handset lifter adds further convenience by allowing users to answer and end calls remotely, promoting seamless interaction without being tethered to the phone.

The battery life of the WO201 is impressive, providing up to 13 hours of talk time on a single charge. The quick charging feature ensures that users spend less time waiting for the device to charge and more time on important calls. Moreover, the headset can be easily paired with multiple devices, including smartphones and computers, offering versatility in how users connect and manage their communications.

Integration with various softphones and unified communication applications is an additional advantage, making the WO201 and HL10 compatible with the most popular office communication systems. This compatibility streamlines the user experience, allowing for easy management of calls, whether through a desk phone or a computer.

In summary, the Plantronics WO201 and HL10 headset system stands out for its ergonomic design, high-quality audio performance, advanced DECT technology, and exceptional flexibility. These features, combined with reliable battery life and a noise-canceling microphone, make this headset an invaluable asset for professionals seeking to enhance their communication capabilities in a dynamic workplace.
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