Plantronics HL10, WO201 manual Preferences Tab, About Tab

Page 21

Preferences Tab

The Preferences Tab allows you to set preferences for the media player as well as other general settings.

 

Feature

Settings

Default

 

 

 

 

Media Player

Action to Media Player

 

 

 

– When a call begins

Mute/pause/do nothing

Pause

 

– When a call ends

Unmute/play/do nothing

Play

 

 

 

General

Launch audio devices control panel

(Provides a shortcut to the Windows Sounds and Audio Devices

 

 

control panel.)

 

 

 

 

 

 

Default Softphone

(Displays the default softphone.)

 

 

 

 

 

 

Ring Both Headset and PC

Selected/Not selected

Not selected

 

 

 

 

 

Microsoft Office Communicator Dial-tone Enabled

Selected/Not selected

Selected

 

 

 

 

 

Audio Sensing Enabled

Selected/Not selected

Selected

 

 

 

 

 

Maintain Headset to PC Link

Selected/Not selected

Not selected

 

 

 

 

Ring Both Headset and PC

This parameter gives you the option to have the PC ringtone played on both the headset as well as the PC speaker.

When this parameter is selected, the PC ringtone will be heard on both the PC speaker as well as the headset.

When this parameter is not selected, the PC ringtone will only be heard on either the headset or the PC speaker based on how the PC audio has been set up.

Microsoft Office Communicator Certified product: Default Setting = Not selected

Standard product: Default Setting = Selected

Microsoft Office Communicator Dial-tone Enabled

If this feature is selected, when a PC radio link is established, Microsoft Office Communicator will assume the user is trying to place a VoIP call and provide a dial tone.

and wireless headset without the user having to press the PC call control button. If the parameter “Microsoft Office Communicator Dial-tone Enabled” is selected, then every time a PC radio link is established the Microsoft Office Communicator dial tone will be heard. However, the user may have pressed the PC call control button to listen to music, etc., and does not want to hear the dial- tone. In this case, if the user selects the “Audio Sensing Enabled” parameter, the radio link will be established automatically when any PC audio is detected at the USB port, thus eliminating the need for the user to press the PC call control button.

“Audio Sensing Enabled” can be set to selected or not selected.

Microsoft Office Communicator Certified product:

Default Setting = Selected

Standard product: Default Setting = Not selected

Maintain Headset to PC Link

If this feature is not selected, when a PC radio link is established, Microsoft Office Communicator will sit idle.

“Microsoft Office Communicator Dial-tone Enabled” can be set selected or not selected.

Microsoft Office Communicator Certified product: Default Setting = Selected

Standard product: Default Setting = Not selected

Audio Sensing Enabled

Audio Sensing is a special feature supported by Plantronics wireless devices that can detect an audio signal at the USB port and automatically establish a PC radio link between the Base

This parameter forces the radio link to the PC to stay active even after the call has ended. This can eliminate the need to re-establish the radio link when switching between PC audio applications.

Default Setting = Not selected

About Tab

The About Tab provides on-line access to this printable user guide and also includes Plantronics contact information. The current version of software and firmware currently running on your system is also shown here.

Plantronics Savi User Guide

21

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Contents Savi Office WO201 Wireless Headset System Welcome Contents Package Contents and Features Savi WH200/WH210 Headset Savi WH200/WH210 Headset FeaturesHL10 Lifter Optional Connecting Base to Desk Phone Base Set UpConnecting Power Supply to Base Attaching Charge Cradle to BaseHeadset Set Up Fitting HeadsetDocking and Charging the Headset Configure and Test Call Checking ConfigurationMaking a Test Call with Desk Phone Lifter Set Up Optional Installing LifterIf You Do Not Hear a Dial Tone Extender Arm Additional Parts If RequiredRinger Microphone For Nortel i2004 Phones OnlyPC Set Up Installing USB CableMaking a Test Call Using Microsoft Office Communicator Using Your Savi Office Wireless Headset System Powering Up HeadsetPlacing, Answering, and Ending Calls with Desk Phone Placing, Answering, and Ending Calls Other Softphones Switching Between Desk Phone and PC AudioMixing Desk Phone and PC Audio With Plantronics Software Without Plantronics SoftwareMuting the Headset Conferencing In Up to Three Additional HeadsetsSubscribing a Master Headset HeadsetBaseSetting the Range Setting Default Line to Desk Phone or PCSubscription Button Indicator Light Desk Phone and PC Talk Buttons Indicator LightsPlacing the Headset in Sleep Mode Checking Headset Battery LevelHeadset Indicator Light Talk TimePlantronics Update Manager Plantronics Software PlatformSoftphone Support Battery Life Feature Settings DefaultDevices Tab Feature Set Lock Change PasswordApplications Tab About Tab Preferences TabHelp for Device Settings Advanced Help for Device Settings BaseCan’t hear a dial tone at the headset Hear static Troubleshooting and Common QuestionsNo audio connection to PC 84158-16

HL10, WO201 specifications

The Plantronics WO201 and HL10 is a cutting-edge wireless headset system designed for use in professional settings, particularly for call centers and office environments. This device combines superior audio quality with exceptional comfort, making it an essential tool for enhanced communication.

One of the main features of the WO201 headset is its ergonomically designed ear cushions, which provide comfort during prolonged use. The lightweight construction ensures that users can wear the device for extended periods without discomfort. The adjustable headband allows for a secure fit that can accommodate a wide range of users.

The WO201 headset employs DECT (Digital Enhanced Cordless Telecommunications) technology, which provides a robust wireless connection. This technology offers crystal-clear audio quality with minimal interference, making it ideal for high-stakes conversations. The headset's wireless range extends up to 300 feet, allowing users the freedom to move around the office while staying connected to their calls.

Another standout feature is the noise-canceling microphone, which significantly reduces background noise. This ensures that the user's voice is heard clearly during calls, enhancing communication for both parties. The HL10 handset lifter adds further convenience by allowing users to answer and end calls remotely, promoting seamless interaction without being tethered to the phone.

The battery life of the WO201 is impressive, providing up to 13 hours of talk time on a single charge. The quick charging feature ensures that users spend less time waiting for the device to charge and more time on important calls. Moreover, the headset can be easily paired with multiple devices, including smartphones and computers, offering versatility in how users connect and manage their communications.

Integration with various softphones and unified communication applications is an additional advantage, making the WO201 and HL10 compatible with the most popular office communication systems. This compatibility streamlines the user experience, allowing for easy management of calls, whether through a desk phone or a computer.

In summary, the Plantronics WO201 and HL10 headset system stands out for its ergonomic design, high-quality audio performance, advanced DECT technology, and exceptional flexibility. These features, combined with reliable battery life and a noise-canceling microphone, make this headset an invaluable asset for professionals seeking to enhance their communication capabilities in a dynamic workplace.