Plantronics WO201 Plantronics Software Platform, Softphone Support, Plantronics Update Manager

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8 Plantronics Software Platform

Softphone Support

Download Plantronics software for remote call answer/end with supported softphones at plantronics.com/software.

Remote call answer/end from the Savi headset is available for all softphones with no additional steps by the user except Skype™. For a list of supported softphones visit plantronics.com/software.

For Skype support, please follow these steps:

1Skype will display the following message during the install of

Plantronics Unified Runtime Engine “PlantronicsURE.exe wants to use Skype”. Choose “Allow Access” to connect.

2You can also check Savi Office system Skype connection status by going to Skype and checking the

Tools>Options>Advanced>Advanced Settings>”Manage Other Programs Access” setting.

Plantronics Update Manager

All required software for Savi Office system can be remotely updated when updates are available. Start Plantronics Update Manager from Windows Start Programs menu to change settings such as automatic or manual check for updates.

Check for Updates Automatically: By enabling this check box, you will activate a periodic automatic check for available software updates.

Check for Updates Now: You can choose to check for available software updates at any time by clicking on the Check For Updates Now button in Update Manager: From the Start menu, click Programs, then Plantronics, then open Plantronics Update Manager.

Install Checked Updates: Following an automatic or manual check for updates, this field will be populated with any applicable software updates and the install checked updates will begin installation.

Plantronics Savi User Guide

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Contents Savi Office WO201 Wireless Headset System Welcome Contents Package Contents and Features Savi WH200/WH210 Headset Features Savi WH200/WH210 HeadsetHL10 Lifter Optional Connecting Power Supply to Base Base Set UpConnecting Base to Desk Phone Attaching Charge Cradle to BaseHeadset Set Up Fitting HeadsetDocking and Charging the Headset Configure and Test Call Checking ConfigurationMaking a Test Call with Desk Phone Lifter Set Up Optional Installing LifterIf You Do Not Hear a Dial Tone Ringer Microphone Additional Parts If RequiredExtender Arm For Nortel i2004 Phones OnlyPC Set Up Installing USB CableMaking a Test Call Using Microsoft Office Communicator Using Your Savi Office Wireless Headset System Powering Up HeadsetPlacing, Answering, and Ending Calls with Desk Phone Mixing Desk Phone and PC Audio Switching Between Desk Phone and PC AudioPlacing, Answering, and Ending Calls Other Softphones With Plantronics Software Without Plantronics SoftwareSubscribing a Master Headset Conferencing In Up to Three Additional HeadsetsMuting the Headset HeadsetBaseSubscription Button Indicator Light Setting Default Line to Desk Phone or PCSetting the Range Desk Phone and PC Talk Buttons Indicator LightsHeadset Indicator Light Checking Headset Battery LevelPlacing the Headset in Sleep Mode Talk TimePlantronics Update Manager Plantronics Software PlatformSoftphone Support Battery Life Feature Settings DefaultDevices Tab Feature Set Lock Change PasswordApplications Tab Preferences Tab About TabHelp for Device Settings Base Help for Device Settings AdvancedTroubleshooting and Common Questions Can’t hear a dial tone at the headset Hear staticNo audio connection to PC 84158-16

HL10, WO201 specifications

The Plantronics WO201 and HL10 is a cutting-edge wireless headset system designed for use in professional settings, particularly for call centers and office environments. This device combines superior audio quality with exceptional comfort, making it an essential tool for enhanced communication.

One of the main features of the WO201 headset is its ergonomically designed ear cushions, which provide comfort during prolonged use. The lightweight construction ensures that users can wear the device for extended periods without discomfort. The adjustable headband allows for a secure fit that can accommodate a wide range of users.

The WO201 headset employs DECT (Digital Enhanced Cordless Telecommunications) technology, which provides a robust wireless connection. This technology offers crystal-clear audio quality with minimal interference, making it ideal for high-stakes conversations. The headset's wireless range extends up to 300 feet, allowing users the freedom to move around the office while staying connected to their calls.

Another standout feature is the noise-canceling microphone, which significantly reduces background noise. This ensures that the user's voice is heard clearly during calls, enhancing communication for both parties. The HL10 handset lifter adds further convenience by allowing users to answer and end calls remotely, promoting seamless interaction without being tethered to the phone.

The battery life of the WO201 is impressive, providing up to 13 hours of talk time on a single charge. The quick charging feature ensures that users spend less time waiting for the device to charge and more time on important calls. Moreover, the headset can be easily paired with multiple devices, including smartphones and computers, offering versatility in how users connect and manage their communications.

Integration with various softphones and unified communication applications is an additional advantage, making the WO201 and HL10 compatible with the most popular office communication systems. This compatibility streamlines the user experience, allowing for easy management of calls, whether through a desk phone or a computer.

In summary, the Plantronics WO201 and HL10 headset system stands out for its ergonomic design, high-quality audio performance, advanced DECT technology, and exceptional flexibility. These features, combined with reliable battery life and a noise-canceling microphone, make this headset an invaluable asset for professionals seeking to enhance their communication capabilities in a dynamic workplace.
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