Plantronics WO201, HL10 manual No audio connection to PC

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I can no longer hear any audio through my PC Speakers.

For Windows XP Systems:

Refer to the “Audio” tab of the “Sounds and Audio Devices” option in your PC Control Panel.

•Under “Sound playback” change the default setting from Savi Office to your PC speakers. Click “OK” to confirm your change.

For Windows Vista Systems:

Refer to the “Sound” option in your PC Control Panel.

•Under the “Playback” tab change the default setting from “Speakers Savi Office” to your PC speakers. Click “OK” to confirm your change.

No audio connection to PC.

Unplug USB and power cables from base. Reconnect power cable first. Wait for power LED to illuminate, then re-connect USB cable. Quit and then re-start your PC audio or softphone application.

Plantronics Savi User Guide

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Contents Savi Office WO201 Wireless Headset System Welcome Contents Package Contents and Features Savi WH200/WH210 Headset Features Savi WH200/WH210 HeadsetHL10 Lifter Optional Base Set Up Connecting Base to Desk PhoneConnecting Power Supply to Base Attaching Charge Cradle to BaseHeadset Set Up Fitting HeadsetDocking and Charging the Headset Configure and Test Call Checking ConfigurationMaking a Test Call with Desk Phone Lifter Set Up Optional Installing LifterIf You Do Not Hear a Dial Tone Additional Parts If Required Extender ArmRinger Microphone For Nortel i2004 Phones OnlyPC Set Up Installing USB CableMaking a Test Call Using Microsoft Office Communicator Using Your Savi Office Wireless Headset System Powering Up HeadsetPlacing, Answering, and Ending Calls with Desk Phone Switching Between Desk Phone and PC Audio Placing, Answering, and Ending Calls Other SoftphonesMixing Desk Phone and PC Audio With Plantronics Software Without Plantronics SoftwareConferencing In Up to Three Additional Headsets Muting the HeadsetSubscribing a Master Headset HeadsetBaseSetting Default Line to Desk Phone or PC Setting the RangeSubscription Button Indicator Light Desk Phone and PC Talk Buttons Indicator LightsChecking Headset Battery Level Placing the Headset in Sleep ModeHeadset Indicator Light Talk TimePlantronics Update Manager Plantronics Software PlatformSoftphone Support Battery Life Feature Settings DefaultDevices Tab Feature Set Lock Change PasswordApplications Tab Preferences Tab About TabHelp for Device Settings Base Help for Device Settings AdvancedTroubleshooting and Common Questions Can’t hear a dial tone at the headset Hear staticNo audio connection to PC 84158-16

HL10, WO201 specifications

The Plantronics WO201 and HL10 is a cutting-edge wireless headset system designed for use in professional settings, particularly for call centers and office environments. This device combines superior audio quality with exceptional comfort, making it an essential tool for enhanced communication.

One of the main features of the WO201 headset is its ergonomically designed ear cushions, which provide comfort during prolonged use. The lightweight construction ensures that users can wear the device for extended periods without discomfort. The adjustable headband allows for a secure fit that can accommodate a wide range of users.

The WO201 headset employs DECT (Digital Enhanced Cordless Telecommunications) technology, which provides a robust wireless connection. This technology offers crystal-clear audio quality with minimal interference, making it ideal for high-stakes conversations. The headset's wireless range extends up to 300 feet, allowing users the freedom to move around the office while staying connected to their calls.

Another standout feature is the noise-canceling microphone, which significantly reduces background noise. This ensures that the user's voice is heard clearly during calls, enhancing communication for both parties. The HL10 handset lifter adds further convenience by allowing users to answer and end calls remotely, promoting seamless interaction without being tethered to the phone.

The battery life of the WO201 is impressive, providing up to 13 hours of talk time on a single charge. The quick charging feature ensures that users spend less time waiting for the device to charge and more time on important calls. Moreover, the headset can be easily paired with multiple devices, including smartphones and computers, offering versatility in how users connect and manage their communications.

Integration with various softphones and unified communication applications is an additional advantage, making the WO201 and HL10 compatible with the most popular office communication systems. This compatibility streamlines the user experience, allowing for easy management of calls, whether through a desk phone or a computer.

In summary, the Plantronics WO201 and HL10 headset system stands out for its ergonomic design, high-quality audio performance, advanced DECT technology, and exceptional flexibility. These features, combined with reliable battery life and a noise-canceling microphone, make this headset an invaluable asset for professionals seeking to enhance their communication capabilities in a dynamic workplace.