Plantronics HL10, WO201 manual Contents

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Contents

1

Package Contents and Features

4

 

1.1

Savi Base

4

 

1.2

Savi Headset

5

 

1.3

HL10 Lifter (Optional)

6

2

Base Set Up

7

 

2.1

Attaching Charge Cradle to Base

7

 

2.2

Connecting Base to Desk Phone

7

 

2.3

Connecting Power Supply to Base

7

 

2.4

Positioning Base

7

3

Headset Set Up

8

 

3.1

Fitting Headset

8

 

3.2

Docking and Charging the Headset

8

4

Configure and Test Call

9

 

4.1

Checking Configuration

9

 

4.2

Making a Test Call with Desk Phone

9

5

Lifter Set Up (Optional)

10

 

5.1

Installing Lifter

10

 

5.2

If You Do Not Hear a Dial Tone

10

 

5.3

Additional Parts (if required)

11

6

PC Set Up

12

 

6.1

Installing USB Cable

12

 

6.2

Making a Test Call with Microsoft Office

 

 

Communicator

12

 

6.3

Installing Plantronics Software (optional)

12

7 Using Your Savi Office Wireless Headset System .13

Powering up Headset

13

Placing, Answering and Ending Calls with

 

Desk Phone

13

Placing, Answering and Ending Calls with Microsoft

 

Office Communicator

13

Placing, Answering and Ending Calls with

 

Other Softphones

14

Switching Between Desk Phone and PC Audio

14

Mixing Desk Phone and PC Audio

14

Muting the Headset

15

Subscribing a Master Headset

15

Conferencing In Up to Three Additional Headsets

15

Setting Default Line to Desk Phone or PC

16

Toggling On/Off Over-the-Air Subscription

16

Setting the Range

16

Ending Subscription

16

Desk Phone and PC Talk Buttons

 

“Rules to Live By”

16

Subscription Button Indicator Light

16

Desk Phone and PC Talk Buttons

 

Indicator Lights

16

Talk Time

17

Checking Headset Battery Level

17

Headset Call Control Button Functions

17

Placing the Headset in Sleep Mode

17

Headset Indicator Light

17

Headset Tones

17

8 Plantronics Software Platform

18

Softphone Support

18

Plantronics Update Manager

18

Plantronics Control Panel

19

Battery Life

19

Devices Tab

19

Applications Tab

20

Preferences Tab

21

About Tab

21

Help for Device Settings - USB Adapter

22

Help for Device Settings - Advanced

22

9 Troubleshooting and Common Questions

23

Plantronics Savi User Guide

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Contents Savi Office WO201 Wireless Headset System Welcome Contents Package Contents and Features Savi WH200/WH210 Headset Savi WH200/WH210 Headset FeaturesHL10 Lifter Optional Attaching Charge Cradle to Base Base Set UpConnecting Base to Desk Phone Connecting Power Supply to BaseHeadset Set Up Fitting HeadsetDocking and Charging the Headset Configure and Test Call Checking ConfigurationMaking a Test Call with Desk Phone Lifter Set Up Optional Installing LifterIf You Do Not Hear a Dial Tone For Nortel i2004 Phones Only Additional Parts If RequiredExtender Arm Ringer MicrophonePC Set Up Installing USB CableMaking a Test Call Using Microsoft Office Communicator Using Your Savi Office Wireless Headset System Powering Up HeadsetPlacing, Answering, and Ending Calls with Desk Phone With Plantronics Software Without Plantronics Software Switching Between Desk Phone and PC AudioPlacing, Answering, and Ending Calls Other Softphones Mixing Desk Phone and PC AudioHeadsetBase Conferencing In Up to Three Additional HeadsetsMuting the Headset Subscribing a Master HeadsetDesk Phone and PC Talk Buttons Indicator Lights Setting Default Line to Desk Phone or PCSetting the Range Subscription Button Indicator LightTalk Time Checking Headset Battery LevelPlacing the Headset in Sleep Mode Headset Indicator LightPlantronics Update Manager Plantronics Software PlatformSoftphone Support Battery Life Feature Settings DefaultDevices Tab Feature Set Lock Change PasswordApplications Tab About Tab Preferences TabHelp for Device Settings Advanced Help for Device Settings BaseCan’t hear a dial tone at the headset Hear static Troubleshooting and Common QuestionsNo audio connection to PC 84158-16

HL10, WO201 specifications

The Plantronics WO201 and HL10 is a cutting-edge wireless headset system designed for use in professional settings, particularly for call centers and office environments. This device combines superior audio quality with exceptional comfort, making it an essential tool for enhanced communication.

One of the main features of the WO201 headset is its ergonomically designed ear cushions, which provide comfort during prolonged use. The lightweight construction ensures that users can wear the device for extended periods without discomfort. The adjustable headband allows for a secure fit that can accommodate a wide range of users.

The WO201 headset employs DECT (Digital Enhanced Cordless Telecommunications) technology, which provides a robust wireless connection. This technology offers crystal-clear audio quality with minimal interference, making it ideal for high-stakes conversations. The headset's wireless range extends up to 300 feet, allowing users the freedom to move around the office while staying connected to their calls.

Another standout feature is the noise-canceling microphone, which significantly reduces background noise. This ensures that the user's voice is heard clearly during calls, enhancing communication for both parties. The HL10 handset lifter adds further convenience by allowing users to answer and end calls remotely, promoting seamless interaction without being tethered to the phone.

The battery life of the WO201 is impressive, providing up to 13 hours of talk time on a single charge. The quick charging feature ensures that users spend less time waiting for the device to charge and more time on important calls. Moreover, the headset can be easily paired with multiple devices, including smartphones and computers, offering versatility in how users connect and manage their communications.

Integration with various softphones and unified communication applications is an additional advantage, making the WO201 and HL10 compatible with the most popular office communication systems. This compatibility streamlines the user experience, allowing for easy management of calls, whether through a desk phone or a computer.

In summary, the Plantronics WO201 and HL10 headset system stands out for its ergonomic design, high-quality audio performance, advanced DECT technology, and exceptional flexibility. These features, combined with reliable battery life and a noise-canceling microphone, make this headset an invaluable asset for professionals seeking to enhance their communication capabilities in a dynamic workplace.