Plantronics HL10 Muting the Headset, Conferencing In Up to Three Additional Headsets, HeadsetBase

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Muting the Headset

You can mute/unmute the headset the following ways:

HeadsetBase

Conferencing In Up to Three Additional Headsets

While on a call you can subscribe up to three additional headsets to your base for conferencing. As you add headsets to the base an additional headset icon will appear in the Plantronics software

Press the volume down button (at least 1½ seconds) until the base talk button indicator light for the active call becomes solid red.

Short press (less than one second) of a red desk phone or PC talk button on the base will unmute the headset. You cannot mute the headset using the desk phone or PC talk buttons.

screen with a number from 1 to 3 indicating the number of additional headset subscribed to the base.

Guests may conference in as described below:

1While you are on a call:

a)Place the guest’s headset into primary user’s charge cradle.

Subscribing a Master Headset

The headset and base are subscribed to each other at the factory. In the event that you need to subscribe a new master headset

to the base you can do so one of two ways. You can subscribe a master headset to the base with the headset docked (secure subscription) or undocked (over-the-air subscription). In either case, the system must be idle (not on a call).

Headset Docked

Headset Undocked

OR

b)Place the guest’s headset into over-the-air subscription mode by pushing the headset volume up button for three seconds until the indicator light becomes solid green.

2

Short press (less than one second) the subscription

 

button on the base.

 

The subscription light will flash yellow and green.

3

The subscription light will then turn solid yellow and you

 

will hear a tone in the master headset indicating a guest

Double press the subscription button on the base. The subscription light will flash red and green.

When the subscription light becomes solid green, the headset and base are subscribed to one another.

Double press the subscription button on the base. The subscription light will flash red and green. Press the volume up button on the headset for three seconds until the headset indicator light turns solid green.

When the subscription light on the base becomes solid green, the headset and base are subscribed to one another.

 

wishes to join the call.

4

If you press the call control button on the master

 

headset within five seconds, the guest is joined to the

 

call.

 

If you do not press the call control button within five seconds,

 

the request to join the call is rejected and the guest will hear an

 

error tone in their headset.

5

Guests may leave the conference call by pressing their

 

call control button.

Note If the subscription process times out after two minutes or if the subscription process fails, the subscription light will become solid red for four seconds and then return to its previous state. If this occurs, try to re-subscribe the headset again.

When they do you will hear a single tone in the master headset as each guest leaves the call.

To see how many headsets are subscribed to the base, refer to the lower left corner of the Plantronics software screen. The first headset is the master headset and the number inside the next headset is the number of guest headsets subscribed to the base. The examples below show 1, then 2, then 3, guest headsets subscribed to the base in addition to the master headset.

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Plantronics Savi User Guide

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Contents Savi Office WO201 Wireless Headset System Welcome Contents Package Contents and Features Savi WH200/WH210 Headset Savi WH200/WH210 Headset FeaturesHL10 Lifter Optional Attaching Charge Cradle to Base Base Set UpConnecting Base to Desk Phone Connecting Power Supply to BaseHeadset Set Up Fitting HeadsetDocking and Charging the Headset Configure and Test Call Checking ConfigurationMaking a Test Call with Desk Phone Lifter Set Up Optional Installing LifterIf You Do Not Hear a Dial Tone For Nortel i2004 Phones Only Additional Parts If RequiredExtender Arm Ringer MicrophonePC Set Up Installing USB CableMaking a Test Call Using Microsoft Office Communicator Using Your Savi Office Wireless Headset System Powering Up HeadsetPlacing, Answering, and Ending Calls with Desk Phone With Plantronics Software Without Plantronics Software Switching Between Desk Phone and PC AudioPlacing, Answering, and Ending Calls Other Softphones Mixing Desk Phone and PC AudioHeadsetBase Conferencing In Up to Three Additional HeadsetsMuting the Headset Subscribing a Master HeadsetDesk Phone and PC Talk Buttons Indicator Lights Setting Default Line to Desk Phone or PCSetting the Range Subscription Button Indicator LightTalk Time Checking Headset Battery LevelPlacing the Headset in Sleep Mode Headset Indicator LightPlantronics Update Manager Plantronics Software PlatformSoftphone Support Battery Life Feature Settings DefaultDevices Tab Feature Set Lock Change PasswordApplications Tab About Tab Preferences TabHelp for Device Settings Advanced Help for Device Settings BaseCan’t hear a dial tone at the headset Hear static Troubleshooting and Common QuestionsNo audio connection to PC 84158-16

HL10, WO201 specifications

The Plantronics WO201 and HL10 is a cutting-edge wireless headset system designed for use in professional settings, particularly for call centers and office environments. This device combines superior audio quality with exceptional comfort, making it an essential tool for enhanced communication.

One of the main features of the WO201 headset is its ergonomically designed ear cushions, which provide comfort during prolonged use. The lightweight construction ensures that users can wear the device for extended periods without discomfort. The adjustable headband allows for a secure fit that can accommodate a wide range of users.

The WO201 headset employs DECT (Digital Enhanced Cordless Telecommunications) technology, which provides a robust wireless connection. This technology offers crystal-clear audio quality with minimal interference, making it ideal for high-stakes conversations. The headset's wireless range extends up to 300 feet, allowing users the freedom to move around the office while staying connected to their calls.

Another standout feature is the noise-canceling microphone, which significantly reduces background noise. This ensures that the user's voice is heard clearly during calls, enhancing communication for both parties. The HL10 handset lifter adds further convenience by allowing users to answer and end calls remotely, promoting seamless interaction without being tethered to the phone.

The battery life of the WO201 is impressive, providing up to 13 hours of talk time on a single charge. The quick charging feature ensures that users spend less time waiting for the device to charge and more time on important calls. Moreover, the headset can be easily paired with multiple devices, including smartphones and computers, offering versatility in how users connect and manage their communications.

Integration with various softphones and unified communication applications is an additional advantage, making the WO201 and HL10 compatible with the most popular office communication systems. This compatibility streamlines the user experience, allowing for easy management of calls, whether through a desk phone or a computer.

In summary, the Plantronics WO201 and HL10 headset system stands out for its ergonomic design, high-quality audio performance, advanced DECT technology, and exceptional flexibility. These features, combined with reliable battery life and a noise-canceling microphone, make this headset an invaluable asset for professionals seeking to enhance their communication capabilities in a dynamic workplace.
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