TROUBLESHOOTING
Read Safety Considerations on page 1 before proceeding with troubleshooting.
PROBLEM | CAUSE | REMEDY |
Compressor does not run. | Main power line open. | Replace fuse or reset circuit breaker. |
| Safety thermostat tripped. | Reset thermostat. |
| Condenser water pump not running — power off. | Restart. |
| Pump binding. | Free pump. |
| Incorrect wiring. | Rewire. |
| Motor burned out. | Replace. |
| Control stuck open. | Replace control. |
| Loose terminal connection. | Check connections. |
| Improperly wired controls. | Check wiring and rewire. |
| Low line voltage. | Check line voltage — determine location of |
|
| voltage drop. |
| Compressor motor defective. | Check motor winding for open or short. |
|
| Replace compressor if necessary. |
| Seized compressor. | Replace compressor. |
Compressor cycles on | Raise differential setting, check capillary for | |
control. |
| pinches, replace control. |
| Suction shutoff valve partially closed. | Open valve. |
| Low refrigerant charge. | Add refrigerant. |
| Plugged suction strainer. | Clean strainer. |
| Defective TXV. | Replace. |
Compressor cycles on | Check capillary tube for pinches. Set control as | |
control. |
| required. |
| Discharge valve partially closed. | Open valve. |
| Air in system. | Purge. |
| Condenser scaled (or airflow restricted). | Clean condenser. |
| Receiver not properly vented, refrigerant backs | Repipe as required. |
| up into evap condenser. |
|
| Condenser water pump or fans not | Start pump or fans. |
| operating. |
|
| Refrigerant overcharge. | Purge. |
Insufficient capacity. | Low refrigerant charge. | Add refrigerant. |
| Control set too high. | Reset control. |
| Expansion valve plugged. | Clean or replace. |
| Inefficient compressor. | Check valves and pistons. |
| Expansion valve setting too high. | Lower setting. |
| Iced or dirty evaporator. | Defrost or clean. |
| Evaporator too small. | Add surface or replace. |
| Condensing unit too small. | Add unit or replace. |
| Expansion valve too small. | Raise suction pressure with larger valve. |
| Restricted or small gas lines. | Clear restriction or increase line size. |
Unit operates long or continuously. | Low refrigerant charge. | Add refrigerant. |
| Control contacts fused. | Replace control. |
| Air in system. | Purge. |
| Partially plugged or plugged expansion valve or | Clean or replace. |
| strainer. |
|
| Defective insulation. | Replace or repair. |
| Service load. | Keep doors and windows closed. |
| Inefficient compressor. | Check valves. |
| Condenser scaled. | Clean condenser. |
| Restricted evaporator air. | Defrost coil, clean filters and ductwork. |
LEGEND |
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TXV — Thermostatic Expansion Valve |
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