Avocent DM2000 manual System Components, Supported Units

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2EmergeTM DM2000 Desktop Manager - Installer/User Guide

Unit and user management

The Management Appliance provides centralized network access, control and security for managed units and users.

System Components

Management Appliance

The Management Appliance provides a centralized database for storing configuration, user, unit and system information. Through this the administrator can add, remove, delete and change settings for managed appliances and users. The Management Appliance also allows connection brokering to control the establishment, removal, and monitoring of associations between ECMS Receivers and ECMS Transmitters. In addition, it provides access to a range of administration options that include services for authentication, access control, logging events and monitoring

Administrators may connect to the Management Appliance via a web browser and use the Management Appliance Explorer window to communicate with the system.

Management Appliance Software Client

A Management Appliance Software Client is a computer with a web browser that can access the Management Appliance.

The Management Appliance supports Microsoft® Internet Explorer version 6.0 SP2.

Supported Units

For management functions, the Management Appliance uses HTTPS (Hypertext Transfer Protocol with SSL encryption) to interact with the ECMS2000U Digital Workstation Extender system.

The Management Appliance supports ECMS Transmitters and ECMS Receivers.

ECMS Transmitter

The ECMS Transmitter connects externally to the video, audio and USB ports of the target device.

The ECMS Transmitter is attached directly to the target device and draws its power from two USB ports on the remote computer. This removes the need for additional power supply connections at the rack.

The ECMS Transmitter captures, compresses, and encrypts the computer’s media stream and transmits them to the ECMS Receiver over a standard TCP/IP network.

ECMS Receiver

The ECMS Receiver enables the desktop user’s keyboard, video, mouse and audio devices to connect to the Emerge ECMS2000U Extender system. The ECMS Receiver is available as a desktop user station.

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Contents EmergeTM DM2000 Desktop Manager USA Notification Canadian Notification EmergeTM DM2000 Desktop Manager Instructions Table of Contents Managing Users User Authentication Services Vi EmergeTM DM2000 Desktop Manager Installer/User Guide List of Figures Viii EmergeTM DM2000 Desktop Manager Installer/User Guide List of Tables EmergeTM DM2000 Desktop Manager Installer/User Guide Secure authentication and communication Features and BenefitsWeb-based access and control IntroductionSystem Components Supported UnitsExplorer Window Target DeviceUsing the side navigation bar Displaying pagesFirewalls Using keyboard commandsInternet Explorer Considerations Refreshing a windowEmergeTM DM2000 Desktop Manager Installer/User Guide Safety Precautions Rack Mount Safety ConsiderationsCabling Installation, Maintenance and Safety Tips Management Appliance ConfigurationHardware Installation and Setup To configure the IP address of the Management Appliance Installing the Management ApplianceTo connect and power up the Management Appliance Hardware Installation and Setup EmergeTM DM2000 Desktop Manager Installer/User Guide Accessing the Management Appliance Web Interface Units View WindowsTypes of Units View windows Accessing Units View windowsTo access Units View windows Units View windows fieldsTo view overview information for a unit Adding UnitsUnit Overview windows Add Unit WizardTo add a single unit that already has an IP address Adding a single applianceAdding units from a range of IP addresses To add a unit from a range of IP addressesAdding Units on an IP Subnet To add a unit from a SubnetViewing Unit Overview Information Managing unitsDeleting Units To delete a unitTo change the name of a unit To access the Unit Overview windowChanging Unit Properties To change the properties of a unitTo view Unit Authentication Server settings Authentication Server SettingsTo change the network settings of a managed unit Viewing Version Information Rebooting a unitEnabling Auto-Login Mode for an Ecms Receiver To change the Operating Mode for an Ecms Receiver Setting the Operating Mode for an Ecms ReceiverTo enable or disable Auto-Login Mode for an Ecms Receiver Active Media Sessions Managing Firmware UpgradesTo upgrade the firmware on a single unit Performing a Forced Log-Out Department and Location GroupsAll active media sessions To delete a department or location To change the name of a department or locationEmergeTM DM2000 Desktop Manager Installer/User Guide User Accounts Windows To display the User Accounts windowAdding User Accounts Management Appliance AdministratorsTo add a new Management Appliance administrator UsersDeleting User Accounts To disable a user accountTo enable a user account Enabling and Disabling User AccountsViewing User Account Overview Information User Access ConfigurationsManaging User Accounts Changing User Account Properties User PasswordsTo change a user password UsernameEditing User Account Restrictions To change user account restrictions settingsUser Contact Details User Account restrictionsUser Authentication Services To set the user authentication settingsEmergeTM DM2000 Desktop Manager Installer/User Guide To disable Transmitter pooling Backup and RestoreTo enable Transmitter pooling Ecms Transmitter PoolingTo upgrade your Management Appliance software Management Appliance UpgradeTo restore the Management Appliance database To back up the Management Appliance databaseTo add a firmware file Firmware ManagementTo display the Unit Firmware Files window To display firmware informationEmergeTM DM2000 Desktop Manager Installer/User Guide Event Severity and Categories Event severityEvent categories Displaying the Event LogChanging the Event Log Retention Period Event log display fieldsTo create an event log.csv file Creating an Event Log .csv FileTo change the event log retention period EmergeTM DM2000 Desktop Manager Installer/User Guide Appendices Appendix a Technical Specifications PowerTo resolve an issue Appendix B Technical SupportEmerge TM DM2000 Desktop Manager Installer/User Guide License Information GNU General Public LicenseEmergeTM DM2000 Desktop Manager Installer/User Guide License Information EmergeTM DM2000 Desktop Manager Installer/User Guide For Technical Support 590-786-501A