Avocent DM2000 manual Managing Firmware Upgrades, Active Media Sessions

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Chapter 3: Managing Units	23

Managing Firmware Upgrades

To upgrade the firmware on a single unit:

NOTE: You cannot perform a firmware upgrade unless a firmware upgrade file has been added to the Management Appliance software repository. See Firmware Management on page 37.

NOTE: Upgrading the unit Firmware requires the unit to reboot; this causes a currently active session to be disconnected.

1.Click the Units tab.

2.A list is displayed of all the units that are managed by the Management Appliance.

3.Click the appropriate unit name.

4.The Unit Overview window will open.

5.In the Tools section, click the Upgrade Firmware icon. The Upgrade Unit Firmware wizard will launch. Click Next.

6.The Select Firmware Files window will open.

•To add a firmware file to the update list, select the file in the Available Firmware Files list, then click Add. The properties will be moved to the Firmware Files to Update list.

•Select the firmware file you wish to use.

7.Click Next.

8.The unit reboots to apply the new settings.

9.The Completed Successfully window will open.

10.Click Finish. The Unit Overview window will open.

During a firmware upgrade, the unit status in the units window will be set to 'Upgrading’. The event log can also be used to monitor the status of a unit firmware update - see Chapter 6 beginning on page 39.

When the firmware update is complete, the unit firmware revision field is updated and the unit reverts to the status 'Idle'.

Active Media Sessions

An active media session is created when a user connects to a target device by logging in through an ECMS Receiver. The Management Appliance enables you to monitor the following properties of an active media session:

•Start time of the session

•Duration of the session

•Logged in user name

•ECMS Receiver

•ECMS Transmitter

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Contents EmergeTM DM2000 Desktop Manager USA Notification Canadian Notification EmergeTM DM2000 Desktop Manager Instructions Table of Contents Managing Users User Authentication Services Vi EmergeTM DM2000 Desktop Manager Installer/User Guide List of Figures Viii EmergeTM DM2000 Desktop Manager Installer/User Guide List of Tables EmergeTM DM2000 Desktop Manager Installer/User Guide Introduction Features and BenefitsWeb-based access and control Secure authentication and communicationSupported Units System ComponentsTarget Device Explorer WindowDisplaying pages Using the side navigation barRefreshing a window Using keyboard commandsInternet Explorer Considerations FirewallsEmergeTM DM2000 Desktop Manager Installer/User Guide Rack Mount Safety Considerations Safety PrecautionsManagement Appliance Configuration Cabling Installation, Maintenance and Safety TipsHardware Installation and Setup To configure the IP address of the Management Appliance Installing the Management ApplianceTo connect and power up the Management Appliance Hardware Installation and Setup EmergeTM DM2000 Desktop Manager Installer/User Guide Units View Windows Accessing the Management Appliance Web InterfaceUnits View windows fields Accessing Units View windowsTo access Units View windows Types of Units View windowsAdd Unit Wizard Adding UnitsUnit Overview windows To view overview information for a unitTo add a unit from a range of IP addresses Adding a single applianceAdding units from a range of IP addresses To add a single unit that already has an IP addressTo add a unit from a Subnet Adding Units on an IP SubnetTo delete a unit Managing unitsDeleting Units Viewing Unit Overview InformationTo change the properties of a unit To access the Unit Overview windowChanging Unit Properties To change the name of a unitTo view Unit Authentication Server settings Authentication Server SettingsTo change the network settings of a managed unit Viewing Version Information Rebooting a unitEnabling Auto-Login Mode for an Ecms Receiver To change the Operating Mode for an Ecms Receiver Setting the Operating Mode for an Ecms ReceiverTo enable or disable Auto-Login Mode for an Ecms Receiver Active Media Sessions Managing Firmware UpgradesTo upgrade the firmware on a single unit Performing a Forced Log-Out Department and Location GroupsAll active media sessions To change the name of a department or location To delete a department or locationEmergeTM DM2000 Desktop Manager Installer/User Guide To display the User Accounts window User Accounts WindowsUsers Management Appliance AdministratorsTo add a new Management Appliance administrator Adding User AccountsEnabling and Disabling User Accounts To disable a user accountTo enable a user account Deleting User AccountsViewing User Account Overview Information User Access ConfigurationsManaging User Accounts Username User PasswordsTo change a user password Changing User Account PropertiesUser Account restrictions To change user account restrictions settingsUser Contact Details Editing User Account RestrictionsTo set the user authentication settings User Authentication ServicesEmergeTM DM2000 Desktop Manager Installer/User Guide Ecms Transmitter Pooling Backup and RestoreTo enable Transmitter pooling To disable Transmitter poolingTo back up the Management Appliance database Management Appliance UpgradeTo restore the Management Appliance database To upgrade your Management Appliance softwareTo display firmware information Firmware ManagementTo display the Unit Firmware Files window To add a firmware fileEmergeTM DM2000 Desktop Manager Installer/User Guide Event severity Event Severity and CategoriesEvent log display fields Displaying the Event LogChanging the Event Log Retention Period Event categoriesTo create an event log.csv file Creating an Event Log .csv FileTo change the event log retention period EmergeTM DM2000 Desktop Manager Installer/User Guide Appendices Power Appendix a Technical SpecificationsAppendix B Technical Support To resolve an issueEmerge TM DM2000 Desktop Manager Installer/User Guide GNU General Public License License InformationEmergeTM DM2000 Desktop Manager Installer/User Guide License Information EmergeTM DM2000 Desktop Manager Installer/User Guide For Technical Support 590-786-501A