Avocent DM2000 manual Appendices

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APPENDICES

These Appendices contain the following information:

•Technical Specifications on page 44

•Technical Support on page 45

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Contents EmergeTM DM2000 Desktop Manager USA Notification Canadian Notification EmergeTM DM2000 Desktop Manager Instructions Table of Contents Managing Users User Authentication Services Vi EmergeTM DM2000 Desktop Manager Installer/User Guide List of Figures Viii EmergeTM DM2000 Desktop Manager Installer/User Guide List of Tables EmergeTM DM2000 Desktop Manager Installer/User Guide Introduction Features and BenefitsWeb-based access and control Secure authentication and communicationSupported Units System ComponentsTarget Device Explorer WindowDisplaying pages Using the side navigation barRefreshing a window Using keyboard commandsInternet Explorer Considerations FirewallsEmergeTM DM2000 Desktop Manager Installer/User Guide Rack Mount Safety Considerations Safety PrecautionsManagement Appliance Configuration Cabling Installation, Maintenance and Safety TipsHardware Installation and Setup To connect and power up the Management Appliance Installing the Management ApplianceTo configure the IP address of the Management Appliance Hardware Installation and Setup EmergeTM DM2000 Desktop Manager Installer/User Guide Units View Windows Accessing the Management Appliance Web InterfaceUnits View windows fields Accessing Units View windowsTo access Units View windows Types of Units View windowsAdd Unit Wizard Adding UnitsUnit Overview windows To view overview information for a unitTo add a unit from a range of IP addresses Adding a single applianceAdding units from a range of IP addresses To add a single unit that already has an IP addressTo add a unit from a Subnet Adding Units on an IP SubnetTo delete a unit Managing unitsDeleting Units Viewing Unit Overview InformationTo change the properties of a unit To access the Unit Overview windowChanging Unit Properties To change the name of a unitTo change the network settings of a managed unit Authentication Server SettingsTo view Unit Authentication Server settings Enabling Auto-Login Mode for an Ecms Receiver Rebooting a unitViewing Version Information To enable or disable Auto-Login Mode for an Ecms Receiver Setting the Operating Mode for an Ecms ReceiverTo change the Operating Mode for an Ecms Receiver To upgrade the firmware on a single unit Managing Firmware UpgradesActive Media Sessions All active media sessions Department and Location GroupsPerforming a Forced Log-Out To change the name of a department or location To delete a department or locationEmergeTM DM2000 Desktop Manager Installer/User Guide To display the User Accounts window User Accounts WindowsUsers Management Appliance AdministratorsTo add a new Management Appliance administrator Adding User AccountsEnabling and Disabling User Accounts To disable a user accountTo enable a user account Deleting User AccountsManaging User Accounts User Access ConfigurationsViewing User Account Overview Information Username User PasswordsTo change a user password Changing User Account PropertiesUser Account restrictions To change user account restrictions settingsUser Contact Details Editing User Account RestrictionsTo set the user authentication settings User Authentication ServicesEmergeTM DM2000 Desktop Manager Installer/User Guide Ecms Transmitter Pooling Backup and RestoreTo enable Transmitter pooling To disable Transmitter poolingTo back up the Management Appliance database Management Appliance UpgradeTo restore the Management Appliance database To upgrade your Management Appliance softwareTo display firmware information Firmware ManagementTo display the Unit Firmware Files window To add a firmware fileEmergeTM DM2000 Desktop Manager Installer/User Guide Event severity Event Severity and CategoriesEvent log display fields Displaying the Event LogChanging the Event Log Retention Period Event categoriesTo change the event log retention period Creating an Event Log .csv FileTo create an event log.csv file EmergeTM DM2000 Desktop Manager Installer/User Guide Appendices Power Appendix a Technical SpecificationsAppendix B Technical Support To resolve an issueEmerge TM DM2000 Desktop Manager Installer/User Guide GNU General Public License License InformationEmergeTM DM2000 Desktop Manager Installer/User Guide License Information EmergeTM DM2000 Desktop Manager Installer/User Guide For Technical Support 590-786-501A