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EmergeTM DM2000 Desktop Manager Installer/User Guide
Password
User Access Configurations
To resolve an issue
Web-based access and control
Using keyboard commands
Backup and Restore
Authentication Server Settings
Safety Precautions
Power
User Authentication Services
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Emerge
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DM2000 Desktop Manager - Installer/User Guide
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Contents
EmergeTM DM2000 Desktop Manager
USA Notification Canadian Notification
EmergeTM DM2000 Desktop Manager
Instructions
Table of Contents
Managing Users
User Authentication Services
Vi EmergeTM DM2000 Desktop Manager Installer/User Guide
List of Figures
Viii EmergeTM DM2000 Desktop Manager Installer/User Guide
List of Tables
EmergeTM DM2000 Desktop Manager Installer/User Guide
Features and Benefits
Web-based access and control
Secure authentication and communication
Introduction
System Components
Supported Units
Explorer Window
Target Device
Using the side navigation bar
Displaying pages
Using keyboard commands
Internet Explorer Considerations
Firewalls
Refreshing a window
EmergeTM DM2000 Desktop Manager Installer/User Guide
Safety Precautions
Rack Mount Safety Considerations
Cabling Installation, Maintenance and Safety Tips
Management Appliance Configuration
Hardware Installation and Setup
Installing the Management Appliance
To connect and power up the Management Appliance
To configure the IP address of the Management Appliance
Hardware Installation and Setup
EmergeTM DM2000 Desktop Manager Installer/User Guide
Accessing the Management Appliance Web Interface
Units View Windows
Accessing Units View windows
To access Units View windows
Types of Units View windows
Units View windows fields
Adding Units
Unit Overview windows
To view overview information for a unit
Add Unit Wizard
Adding a single appliance
Adding units from a range of IP addresses
To add a single unit that already has an IP address
To add a unit from a range of IP addresses
Adding Units on an IP Subnet
To add a unit from a Subnet
Managing units
Deleting Units
Viewing Unit Overview Information
To delete a unit
To access the Unit Overview window
Changing Unit Properties
To change the name of a unit
To change the properties of a unit
Authentication Server Settings
To change the network settings of a managed unit
To view Unit Authentication Server settings
Rebooting a unit
Enabling Auto-Login Mode for an Ecms Receiver
Viewing Version Information
Setting the Operating Mode for an Ecms Receiver
To enable or disable Auto-Login Mode for an Ecms Receiver
To change the Operating Mode for an Ecms Receiver
Managing Firmware Upgrades
To upgrade the firmware on a single unit
Active Media Sessions
Department and Location Groups
All active media sessions
Performing a Forced Log-Out
To delete a department or location
To change the name of a department or location
EmergeTM DM2000 Desktop Manager Installer/User Guide
User Accounts Windows
To display the User Accounts window
Management Appliance Administrators
To add a new Management Appliance administrator
Adding User Accounts
Users
To disable a user account
To enable a user account
Deleting User Accounts
Enabling and Disabling User Accounts
User Access Configurations
Managing User Accounts
Viewing User Account Overview Information
User Passwords
To change a user password
Changing User Account Properties
Username
To change user account restrictions settings
User Contact Details
Editing User Account Restrictions
User Account restrictions
User Authentication Services
To set the user authentication settings
EmergeTM DM2000 Desktop Manager Installer/User Guide
Backup and Restore
To enable Transmitter pooling
To disable Transmitter pooling
Ecms Transmitter Pooling
Management Appliance Upgrade
To restore the Management Appliance database
To upgrade your Management Appliance software
To back up the Management Appliance database
Firmware Management
To display the Unit Firmware Files window
To add a firmware file
To display firmware information
EmergeTM DM2000 Desktop Manager Installer/User Guide
Event Severity and Categories
Event severity
Displaying the Event Log
Changing the Event Log Retention Period
Event categories
Event log display fields
Creating an Event Log .csv File
To change the event log retention period
To create an event log.csv file
EmergeTM DM2000 Desktop Manager Installer/User Guide
Appendices
Appendix a Technical Specifications
Power
To resolve an issue
Appendix B Technical Support
Emerge TM DM2000 Desktop Manager Installer/User Guide
License Information
GNU General Public License
EmergeTM DM2000 Desktop Manager Installer/User Guide
License Information
EmergeTM DM2000 Desktop Manager Installer/User Guide
For Technical Support 590-786-501A
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