Avocent DM2000 manual Management Appliance Upgrade, To back up the Management Appliance database

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36EmergeTM DM2000 Desktop Manager - Installer/User Guide

To back up the Management Appliance database:

1.In the Management Appliance, click the Systems tab.

2.Click EmergeTM Desktop Manager Server.

3.In the left navigation pane, click Backup and Restore.

4.Click Backup System. The File Download dialog box appears.

5.Click Save and browse to the location where you want to store the system data.

6.Click Save and then click Close.

To restore the Management Appliance database:

1.In the Management Appliance, click the Systems tab.

2.Click EmergeTM Desktop Manager Server.

3.In the left navigation pane, click Restore System. The Management Appliance Data Restore Wizard opens.

4.Click Next.

5.Click Browse and browse to the location of the file.

6.Click Next. A dialog box appears to warn you that you are about to upload a stored database to the Management Appliance.

7.Click OK. A message indicating that the database has been successfully restored appears.

Management Appliance Upgrade

When upgrades of the Management Appliance software are available, you can upgrade your Appliance from the Upgrade Management Appliance Software Wizard.

CAUTION: All data must be backed up in advance of any software upgrade as all data files are overwritten during the upgrade process and all data will be lost.

To upgrade your Management Appliance software:

1.In the Management Appliance, click the System tab.

2.Click EmergeTM Desktop Manager Server and then click Management Appliance Upgrade from the left navigation pane.

3.The Upgrade Management Appliance Software Wizard appears. Click Next.

4.Click Browse and browse to the location of the software upgrade files.

5.Click Next. A dialog box appears and warns you that you are about to install a new version of the software and that all data should be backed up before proceeding.

6.Click OK. The new software version is installed.

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Contents EmergeTM DM2000 Desktop Manager USA Notification Canadian Notification EmergeTM DM2000 Desktop Manager Instructions Table of Contents Managing Users User Authentication Services Vi EmergeTM DM2000 Desktop Manager Installer/User Guide List of Figures Viii EmergeTM DM2000 Desktop Manager Installer/User Guide List of Tables EmergeTM DM2000 Desktop Manager Installer/User Guide Features and Benefits Web-based access and controlSecure authentication and communication IntroductionSystem Components Supported UnitsExplorer Window Target DeviceUsing the side navigation bar Displaying pagesUsing keyboard commands Internet Explorer ConsiderationsFirewalls Refreshing a windowEmergeTM DM2000 Desktop Manager Installer/User Guide Safety Precautions Rack Mount Safety ConsiderationsCabling Installation, Maintenance and Safety Tips Management Appliance ConfigurationHardware Installation and Setup Installing the Management Appliance To connect and power up the Management ApplianceTo configure the IP address of the Management Appliance Hardware Installation and Setup EmergeTM DM2000 Desktop Manager Installer/User Guide Accessing the Management Appliance Web Interface Units View WindowsAccessing Units View windows To access Units View windowsTypes of Units View windows Units View windows fieldsAdding Units Unit Overview windowsTo view overview information for a unit Add Unit WizardAdding a single appliance Adding units from a range of IP addressesTo add a single unit that already has an IP address To add a unit from a range of IP addressesAdding Units on an IP Subnet To add a unit from a SubnetManaging units Deleting UnitsViewing Unit Overview Information To delete a unitTo access the Unit Overview window Changing Unit PropertiesTo change the name of a unit To change the properties of a unitAuthentication Server Settings To change the network settings of a managed unitTo view Unit Authentication Server settings Rebooting a unit Enabling Auto-Login Mode for an Ecms ReceiverViewing Version Information Setting the Operating Mode for an Ecms Receiver To enable or disable Auto-Login Mode for an Ecms ReceiverTo change the Operating Mode for an Ecms Receiver Managing Firmware Upgrades To upgrade the firmware on a single unitActive Media Sessions Department and Location Groups All active media sessionsPerforming a Forced Log-Out To delete a department or location To change the name of a department or locationEmergeTM DM2000 Desktop Manager Installer/User Guide User Accounts Windows To display the User Accounts windowManagement Appliance Administrators To add a new Management Appliance administratorAdding User Accounts UsersTo disable a user account To enable a user accountDeleting User Accounts Enabling and Disabling User AccountsUser Access Configurations Managing User AccountsViewing User Account Overview Information User Passwords To change a user passwordChanging User Account Properties UsernameTo change user account restrictions settings User Contact DetailsEditing User Account Restrictions User Account restrictionsUser Authentication Services To set the user authentication settingsEmergeTM DM2000 Desktop Manager Installer/User Guide Backup and Restore To enable Transmitter poolingTo disable Transmitter pooling Ecms Transmitter PoolingManagement Appliance Upgrade To restore the Management Appliance databaseTo upgrade your Management Appliance software To back up the Management Appliance databaseFirmware Management To display the Unit Firmware Files windowTo add a firmware file To display firmware informationEmergeTM DM2000 Desktop Manager Installer/User Guide Event Severity and Categories Event severityDisplaying the Event Log Changing the Event Log Retention PeriodEvent categories Event log display fieldsCreating an Event Log .csv File To change the event log retention periodTo create an event log.csv file EmergeTM DM2000 Desktop Manager Installer/User Guide Appendices Appendix a Technical Specifications PowerTo resolve an issue Appendix B Technical SupportEmerge TM DM2000 Desktop Manager Installer/User Guide License Information GNU General Public LicenseEmergeTM DM2000 Desktop Manager Installer/User Guide License Information EmergeTM DM2000 Desktop Manager Installer/User Guide For Technical Support 590-786-501A