Simer Pumps Simer Booster Pump Installation and Troubleshooting Guide

Operation / Service / Troubleshooting 7

Pressure Drop/No Flow: Normally, when the pump starts, it will very quickly generate pressure and sense flow. If there is no flow and the pressure does not rise, it senses a “no water” condition. It can also sense this dur- ing operation if the water supply to the pump fails. To protect the pump from running dry:

•15 seconds after it detects “no water”, the pump will stop operating,

•The ‘PUMP ON’ LED will go out, and

•The ‘WATER FAILURE’ LED will begin flashing.

Restart: Make sure that the suction line is not obstruct- ed, and that it is connected to a water source.

•Press and release the ‘RESET’ button.

•The ‘PUMP ON’ LED should light up, and

•The ‘WATER FAILURE’ LED should stop flashing.

If flow is adequate, the pump will operate until it reaches the set-point pressure and the flow stops.

High Temperature: When the water temperature inside the pump reaches 158°F (70°C),

•The pump will stop operating,

•The ‘PUMP ON’ LED will go out, and

•The ‘TEMPERATURE FAILURE’ LED will begin flashing.

Restart: Wait 20 minutes to let the water temperature drop below 104°F (40°C):

•Make sure that the pump is supplied with water and that the flow is unobstructed.

•Press and release the ‘RESET’ button.

•The ‘PUMP ON’ LED should light up, and

•The ‘TEMPERATURE FAILURE’ LED should stop flashing.

•If not, let it cool some more and retry

NOTE: If the pump continues to run hot, shut it off and call Simer Customer Service at 1-800-468-7867.

LUBRICATION

The motor is lubricated at the factory for the life of the bearings. The pump seal is water cooled and self lubricating.

PUMP SERVICE

Hazardous voltage. Can shock, burn, or cause death. Unplug the pump and controller before ser- vicing them. Do not handle the pump or controller or attempt to work on the pump with wet hands or while standing on a wet or damp floor.

The motor has an auto-reset thermal overload protector. If the motor overheats, the overload will cut off the power to prevent damage and will reset after the motor cools. If the overload trips repeatedly, check the pump for the cause (low voltage, a clogged impeller, etc.).

TROUBLESHOOTING

SYMPTOM	POSSIBLE CAUSE(S)	CORRECTIVE ACTION
Motor will not run	Fuse is blown or circuit breaker tripped	DISCONNECT POWER; Replace fuse or reset circuit breaker.
	Power cord not plugged in	Plug into 115 Volt grounded outlet.
Motor runs hot and	Voltage is too low	Check voltage being supplied to pump.
overload kicks off or	Impeller not moving freely	Check that impeller moves freely and is not clogged.
motor does not run
and only hums
Motor runs but no	Improper priming	Re-prime according to instructions.
water is delivered*	Clogged water filter	Stop pump, shut off water, and change filter cartridge. Filter should be
* (Note: Unplug		installed on discharge side of pump.
	Discharge valve closed	Open valve.
pump; then open
	Pipe size too small	Re-pipe using pipe of the same size as suction and discharge ports on pump.
faucets and see if
water is flowing	Impeller is plugged	Clean impeller.
through system).	Pipes are frozen	Thaw pipes.
*Pump does not	Corroded pipes	Replace with plastic or new steel pipe.
deliver water to full	Piping is too small in size	Re-pipe using pipe the same size as suction and discharge ports on pump.
capacity	Pump not being supplied with	Enlarge inlet pipe; check well pump system.
	enough water
	Low voltage	Make sure outlet is at 115 Volts.

For parts or assistance, call Simer Customer Service at 1-800-468-7867 /1-800-546-7867