Cisco Systems 1700 manual Obtaining Technical Assistance, Cisco Technical Support Website

Page 17

Obtaining Technical Assistance

For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco Technical Support provides 24-hour-a-day, award-winning technical assistance. The Cisco Technical Support Website on Cisco.com features extensive online support resources. In addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not hold a valid Cisco service contract, contact your reseller.

Cisco Technical Support Website

The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, 365 days a year, at this URL:

http://www.cisco.com/techsupport

Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do

Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web or phone request for service. You can access the CPI tool from the Cisco Technical Support Website by clicking the Tools & Resources link under Documentation & Tools. Choose Cisco Product Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by product ID or model name; by tree view; or for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.

 

 

Cisco 1700 Router Hardware Installation Guide

 

 

 

 

 

 

78-5405-03

 

 

xvii

 

 

 

Page 16 Page 18
Image 17
Page 16 Page 18
Contents Corporate Headquarters Cisco 1700 Router Hardware Installation GuidePage Cisco 1700 Router Hardware Installation Guide Page N T E N T S Wall-Mounting Troubleshooting Vii Viii Audience and Scope About This GuideRelated Publications OrganizationConventions Xii Xiii Documentation DVD Obtaining DocumentationCisco.com Ordering Documentation Documentation FeedbackCisco Product Security Overview Psirt Reporting Security Problems in Cisco ProductsCisco Technical Support Website Obtaining Technical AssistanceDefinitions of Service Request Severity Submitting a Service RequestObtaining Additional Publications and Information Cisco 1700 Router Hardware Installation Guide 78-5405-03 Cisco 1700 Router Overview Cisco 1700 Router Feature Description Key FeaturesKey Features Rear-Panel Ports and LEDs Rear-Panel ConnectorsConnector/Slot Label/Color Description LED Label Color Description Rear-Panel LEDsPWR Front-Panel LEDsACT COLACT/CH1 ACT/CHØTypes of Memory Router Memory1700# show version Amounts of MemoryEquipment When You Use It Router Box ContentsUnpacking the Router Additional Required EquipmentNT1 Hardware Installation Guide that comes with every cardCisco 1700 Router Overview Before Installing the Router Installing the Cisco 1700 RouterConnecting the Router to Your Local Network Connecting the Router to the Local Network Safety Information Installing WAN Interface CardsInstalling the Cards in Correct Sequence Installing a WAN Interface CardInstalling the Cards Inserting a WAN Interface Card in the Router Connecting Power to the Router Connecting the Power Supply Verifying Your Installation Connecting a PC Optional Installation StepsConnecting the Console Cable to the Router Connecting a ModemConnecting a Modem to the Router Wall-Mount Brackets-Bottom of Router Wall-MountingInstalling the Cisco 1700 Router Installing the Cisco 1700 Router Contacting Cisco or Your Reseller TroubleshootingChange the Configuration Register Recovering a Lost PasswordConfiguration register is Reset the Router Reset the Password Reset the Configuration Register Value Problem SolvingTroubleshooting WAN Interface Cards and Cables OK LED DiagnosticsOK LED Blinking Patterns Number of Blinks MeaningSymptom Possible Causes Troubleshooting WAN Interface CardsTroubleshooting the Power System Troubleshooting the Power SystemSymptom Possible Causes Troubleshooting Isdn Isdn U Isdn S/TUse show isdn status Troubleshooting IsdnDescription Specification Table A-1 Router SpecificationsAppendix a Technical Specifications Cabling Specifications TX+ RX+ RJ-45 Pin Signal DirectionEthernet Cables Ethernet Network Cabling Guidelines Specification 10BaseT 100BaseTXConsole Cable and Adapters Table B-2 Ethernet Cabling GuidelinesTable B-3 Console Cable and Adapter Pinouts Signal RJ-45 Pin DB-9 Pin DB-25 PinConsole Terminal Port Console Cable AdapterInstalling and Upgrading Router Memory Opening the Chassis Figure C-1 Removing the Chassis Screws Figure C-2 Cisco 1700 Motherboard-Memory Locations Locating MemoryFigure C-3 Mini-Flash Module Installing a Mini-Flash ModuleRemoving a Mini-Flash Module Figure C-4 Installing a Mini-Flash ModuleFigure C-5 Removing a Mini-Flash Module Installing a DimmClosing the Chassis Figure C-6 Installing a DimmFigure C-7 Closing the Chassis Appendix C Installing and Upgrading Router Memory Isdn BRI Line Configuration Requirements Ordering and Configuring an Isdn LineSwitch Type Keywords Isdn BRI Switch TypesTable D-1 Isdn BRI Switch Types Table D-2 Isdn Provisioning by Switch Type Isdn BRI Provisioning by Switch TypeSwitch Type Provisioning Mterm =Defining Isdn Service Profile Identifiers Snapshot Routing Isdn Configuration OptionsDial-on-Demand Routing Bandwidth on Demand and Dial BackupNumerics IN-2 IN-3 IN-4 IN-5 IN-6
Related manuals
Manual 12 pages 24.76 Kb Manual 14 pages 20.45 Kb Manual 85 pages 32.54 Kb
Top Page Image Contents