Cisco Systems 1700 manual Troubleshooting the Power System, Symptom Possible Causes

Table 3-2

Troubleshooting WAN Interface Cards (Continued)

Symptom

Possible Cause(s)

Router boots, but the console screen

• Make sure the console cable is securely connected to the router and to the

is frozen.

PC or terminal.

• Verify that the parameters for your terminal are set to the following:

— 9600 baud

— 8 data bits

— No parity generated or checked

— 1 stop bit

Router powers on and boots only

• Confirm that the Cisco IOS software version installed in the router supports

when a particular WAN interface

the WAN interface card. The Cisco WAN Interface Cards Hardware

card is removed from the router.

Installation Guide lists the software requirements for each card.

Table 3-3

Troubleshooting the Power System

Symptom

Possible Cause(s)

Router shuts down after being on a short

• Make sure that the area in which the router is installed meets the

time.

environmental site requirements in the “Technical Specifications”

appendix later in this guide and in the “Site Requirements” section in

the Regulatory Compliance and Safety Information for the Cisco 1700

that came with your router.

• If the front-panel PWR LED is not on, the power supply has failed.

The router attempts to boot, but all LEDs

The power supply has failed.

remain off.

Cisco 1700 Router Hardware Installation Guide

78-5405-03

3-9