Xantrex Technology 809-0910 manual Fault Reference Table, Fault Number Message Type Cause Action

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Troubleshooting

Fault Reference Table

Table 6-2

Fault reference table

 

 

 

 

 

 

 

 

Fault

 

 

 

 

number

Message

Type

Cause

Action

 

 

 

 

 

F500

Internal failure.

Manual

The silicon serial ID number

Reset the System

 

Service required.

 

has failed and the System

Control Panel. If

 

 

 

Control Panel has gone into

problem persists, call

 

 

 

Safe mode.

customer service.

 

 

 

 

 

F501

Internal failure.

Manual

The System Control Panel

Reset the System

 

Service required.

 

has suffered a non-volatile

Control Panel. If

 

 

 

memory failure.

problem persists, call

 

 

 

 

customer service.

 

 

 

 

 

F503

Internal failure.

Manual

The real-time clock in the

Reset the System

 

Service required.

 

System Control Panel has

Control Panel by

 

 

 

failed.

putting it in and

 

 

 

 

taking it out of Power

 

 

 

 

Save mode. If

 

 

 

 

problem persists, call

 

 

 

 

customer service.

 

 

 

 

 

F504

Network not available.

Automatic

The System Control Panel

Check connection

 

Check connection,

 

has lost communications

between the System

 

clear fault.

 

with the network because of

Control Panel and the

 

 

 

a faulty connection or

network.

 

 

 

electronic signal disruption.

 

 

 

 

 

 

F505

Internal failure. See

Manual

A controller fault has

Reset the System

 

guide.

 

occurred and the System

Control Panel. If

 

 

 

Control Panel has gone into

problem persists,

 

 

 

Safe mode.

disconnect and

 

 

 

 

reconnect network

 

 

 

 

cables, or put it in and

 

 

 

 

take it out of Safe

 

 

 

 

mode.

 

 

 

 

 

6–4

975-0083-01-01

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Contents System Control Panel Page System Control Panel Date and Revision Firmware Revision PurposeScope AudienceConventions Used Related InformationGeneral Precautions Explosive Gas PrecautionsFCC Information to the User Contents Troubleshooting OperationSpecifications Page Introduction About the System Control Panel Physical Features Operational FeaturesFront panel features Feature Description Exit buttonBack panel features 2System Control Panel rear panel3Network diagram System componentsInstallation Installing the System Control Panel Installing the System Control Panel To mount the System Control Panel1Connecting the network cables SystemConfiguration Using System Control Panel buttons Configuring the SystemNumber Button Function Menu map 2System Control Panel menu mapChanging settings for a device To view the Select Device menuSelecting the device from the Select Device menu To select a deviceTo select and adjust a setting 5Device menu System Control Panel menu used for exampleConfiguration Configuring the System Control Panel System Panel MenuTo change a setting on the System Panel menu To view the System Panel menuBasic Menu Configuration Items Menu Values Description Action DefaultAdvanced Menu Configuration Items Using the Clock Menu To view the Clock menuMenu Description Values Default Clock Menu Configuration ItemsSetting the time To set the clockSetting the date To set the dateUsing the System Settings Menu To view the System menuTo change the System mode System Settings Menu Configuration ItemsChanging the system mode Menu item Description Values/Action DefaultViewing device information To view device informationPage Operation Reading Screens and Menus System screenSelect Device menu Number DescriptionDevice menu To view a device menuDisplaying advanced menus for all devices Viewing Advanced MenusTo view advanced menus for all devices Combining basic and advanced menus To view advanced menus for all devices againStartup Behavior Operating modeSafe mode System ModesTo return to Operating mode System Control Panel warning messageAcknowledging warning messages To view the warning log To view a message from the warning listTo view the warning list To return to the System Panel menuTo view details for a warning Fault messagesTo return to the warning log Viewing the System Control Panel fault log To view the fault logTo return to the fault log To view details for a faultTo view a message from the fault list To view the fault list at any time Troubleshooting Types of Faults and Warnings Troubleshooting ReferenceNumber Message Type Cause Action Troubleshooting Reference Fault Reference Table Fault Number Message Type Cause ActionSpecifications Mechanical Specifications Electrical SpecificationsEnvironmental Specifications Figure A-1System Control Panel dimensions Page Warranty and Return Information WarrantyDisclaimer ProductReturn Procedure Return Material Authorization PolicyExclusions Out of Warranty Service Information About Your SystemIndex IX-2 975-0083-01-01 Page Xantrex Technology Inc