HP xw4100 manual At Startup, During Operation

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Troubleshooting

At Startup

Check that the workstation and monitor are plugged into a working electrical outlet.

Check to see that the voltage select switch is set to the appropriate voltage for your region (115V or 230V). This applies to the xw4100.

Remove all diskettes from your system before turning it on.

Check to see that the workstation is turned on and the green power light is on.

If you have installed an operating system other than the factory-installed operating system, check to be sure that it is supported on your system.

Check to see that the monitor is turned on and the green monitor light is on.

Turn up the brightness and contrast controls of the monitor if the monitor is dim.

If your workstation has multiple video sources installed and a single monitor, the monitor must be connected to the monitor connector on the source selected as the primary VGA adapter.

During startup, the other monitor connectors are disabled; if the monitor is connected into one of these ports, it will not function. You can select the default VGA source in Computer Setup (F10).

During Operation

Look for blinking LEDs on the front of the workstation. The blinking lights are error codes that will help you diagnose the problem. See the interpreting diagnostic lights and audible codes sections in this chapter for more information.

Press and hold any key. If the system beeps, then your keyboard is operating correctly.

Check all cable connections for loose connections or incorrect connections.

Getting Started Guide

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Contents June Getting Started GuideGetting Started Guide HP Workstations Contents Troubleshooting Features and AccessoriesIndex Finding Information PrefaceSupport Additional DocumentationWindows-based Workstations Using the Documentation Library CDLinux-based Workstations Locating Regulatory Information Parts and AccessoriesSubscriber’s Choice Product BulletinPreface Viii Quick Setup Hardware SetupDescription Xw4100/xw4200 Front Panel ComponentsXw6200 Front Panel Components Xw8200 Front Panel Components Component Xw4100 Rear Panel ComponentsComponent Xw4200 Rear Panel ComponentsXw6200 Rear Panel Components Xw8200 Rear Panel Components Keyboard Component Description Customizing the Easy Access buttonsUsing the Windows Logo Key Special Mouse Functions ItemDescription Serial Number and COA Label LocationHardware Setup Windows-preinstalled Workstations Software SetupStarting up the Operating System Restoring the Software Energy Star Installing or Upgrading Device DriversCustomizing the Monitor Display AccessibilityStarting up the Linux Operating System Linux-preinstalled WorkstationsRestoring the Linux Operating System Installing with the HP Driver CDDownloading the Latest HP Driver CD Upgrading Device Drivers Linux-enabled WorkstationsVerifying Hardware Compatibility Hyper-Threading Technology Installing the Linux Operating SystemTurning off the Workstation Software Setup Security Features Features and AccessoriesAccessories Chassis Conversion FeaturesSelf Troubleshooting TroubleshootingHP Insight Diagnostics Helpful Hints HP Help and Support CenterDuring Operation At StartupBasic Troubleshooting Problem Cause Solution Solving General ProblemsNum Lock key ProblemCause Solution System does not power Probable Recommended Problem Cause Solution Solving Hardware Installation ProblemsProbable Recommended Problem Cause Solution Probable Recommended ProblemCause Solution Interpreting xw4100 Diagnostic Lights and Audible CodesPossible Recommended Activity Beeps Cause Action Is off Suspend To Disk or Hibernate ModeAn indicator Possible Recommended Activity Beeps Cause Action For systems with a graphics Support Power on Possible Recommended Activity Beeps Cause Action Red Power LED Possible Recommended Activity Beeps Cause Action Possible Recommended Activity Beeps Cause Action Replace the system Power on Calling Technical Support Index Index Index-3 Index-4